SALESmanago

Who Uses SALESmanago?

Small, Medium and Large Companies from the eCommerce sector, B2C and B2B

What Is SALESmanago?

SALESmanago is a cloud AI & Machine Learning powered marketing automation platform used by over 15 000 companies in 40 countries including Lacoste, Yves Rocher, Starbucks and huge amount of medium and small-size e-commerce companies. In Financial Times Fast 1000, SALESmanago is ranked #26 fastest growing company in Europe and fastest growing European martech platform.

SALESmanago Details

Benhauer

http://salesmanago.com

Founded 2011

Support

  • 24/7 (Live Rep)
  • Online

Deployment

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
SALESmanago video
Play
-thumb
-thumb
-thumb
-thumb
-thumb

SALESmanago pricing overview

SALESmanago has a free version and offers a free trial. SALESmanago paid version starts at US$149,00/month.


Starting Price

US$149,00/month

Free Version

Yes

Free Trial

Yes

SALESmanago Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor

View full list of Email Marketing Software

  • A/B Testing
  • Campaign Management
  • Drip Campaigns
  • Lead Capture
  • Lead Notifications
  • Lead Scoring
  • Lead Segmentation
  • Performance Metrics
  • Personalization
  • Pipeline Management

View full list of Lead Nurturing Software

  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

View full list of Marketing Automation Software

SALESmanago Alternatives

More SALESmanago alternatives

SALESmanago Reviews

Showing 5 of 149 reviews

Overall
4,5/5
Ease of Use
4,2/5
Customer Service
4,5/5
Features
4,6/5
Value for Money
4,5/5
Attila S.
Sitemanager
Leisure, Travel & Tourism, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2020/08/11

"Reliable marketing automating system"

Comments: We had a serious delivery issue with our previous email sending service, and we had to clean our database due to years of improper handling. With the help of customer service and automatic segmentation feature we managed to reactivate about 25-30%(!) of our emails, after that we remove the useless, dead emails. The result was remarkable in the boost of email revenue. If you want an easy to use, feature rich service with reasonable price, SalesManago is your system.

Pros: It's a very feature rich, easy-to-use, integrated marketing and sales system with exeptionally good support. Very fast, helpful and competent staff and they constantly developeing the system. As I remember there was only 1 unplanned down in the last 5 years (!). I think this is an amazing achievement with a system such scale. They make free webinars for beginners wich are essential and very useful to understand how to use the tools properly. We made about 250% increase in email revenue, after we started to use the system. And we still not useing all the features. The pricing is one of the lowest compared to other solutions, and they are very flexibel. [SENSITIVE CONTENT HIDDEN]

Cons: The site needs a UX rethink, but we did not experienced any serious issues.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2020/08/11
Verified Reviewer
CEO
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2020/02/11

"Marketing software that works for us"

Comments: Finding a marketing automation solution built and hosted in EU, complient with GDPR, was a challenge resolved by SalesManago.
We also had the issue of lack of people and lack of knowledge. Salesmanago's people rock! Without them, we'd have never been able to jumpstart and implement.
Another issue that probably many existing companies have is that integration with other systems, software, is key. Via the Salesmanago API and existing integrations we overcame this hurdle very well.
The major benefit is that we're realising is that we stay competitive with our business, that we keep generating more qualified leads and prospects.

Pros: Their service and support people that really are always doing their best to help us. We're a small team with limited resources and knowledge. Thanks to the knowledge they share with hands-on support as if they're part of our team, we successfully jumpstarted marketing automation in only a few weeks. Also in the months after starting up, we learned how to use more features and we have increased our results. SalesManago as platform/product we like most because it's working good, it's really easy to use after a few months, it allows for fast action, it provides real-time insights and data visibility. The marketing automation: website and e-commerce integration, lead generation via multiple ways and personalised communication flows that can be very well automated and that provide conversion data, are very well developed.

Cons: Their built in CRM still can and should be developed up to par with alternative CRM solutions and should be a lot more functional.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2020/02/11
Dennis M.
Director
Management Consulting, 13-50 Employees
  • Overall Rating
    3/5
  • Ease of Use
    2/5
  • Features & Functionality
    4/5
  • Customer Support
    1/5
  • Value for Money
    2/5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 2017/04/13

"Not giving us what we need"

Comments: Implementation went ok, features are ok but we are having problems with email formatting. That is really important to our marketing but they don't seem to be taking real action to resolve the problem. Also the web analytics are not working properly. Again we reported the issue but no resolution. I think they don't have enough technical support so having been a customer for a year we are actively looking for other options.

Pros: Comprehensive set of features and potentially a powerful marketing aid just needs better technical support.

Cons: Email formatting problems and slow technical response. The training material is not always easy to understand.

Vendor Response

by Benhauer on 2017/05/06

Dear Mr. McCarthy, Thank you a lot for the shared review. I am extremely sorry to hear that you find our technical support as not satisfactory enough. My name is Anastasia Chaykina, I am an Education manager at SALESmanago. I did tried to contact you in November, 2016 asking for the review of the system and your work with the support team. Unfortunately, I haven't received any feedback from your side, which could prevent the occurred dissatisfaction. I will get in touch with you immediately and I hope, we will find a solution together. We have currently made major improvements in the educational materials as well as launched the free technical life-meetings for our clients.
Just in case, I am leaving you my email address which is [email protected] - feel free to contact me in case you need any support from my side.
As promised, I will get back to you along with your project manager.
Best regards,
Anastasia Chaykina

  • Reviewer Source 
  • Reviewed on 2017/04/13
Verified Reviewer
Co-founder & Head of Marketing
Capital Markets, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2020/07/30

"B2C expertise"

Comments: I am using SALES Manago for 3 key processes today:
1) all our e-mail marketing needs. We have done e-mail A/B tests to understands performance and improve our results.
2) Web push notifications that have helped us to bring customers back to our site.
3) Social media management. I use it to program FB postings ahead of time.

Pros: I like the features that are very relevant to B2C businesses. For example, the RFM (recency/frequency/monetization) segmentation and automatization rules based on such segmentation. Also they are great about releasing new features and improvements. In the 2 months I have used it, they released a new Whatsapp integration (very relevant to my Latin American market). Finally, the on boarding support is great and it helps you to take full advantage of the tool.

Cons: There are some features, like the events manager, that are not responsive. But I am sure they will fix it soon.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2020/07/30
Samuel C.
Head Of Marketing Automatio Development
Marketing & Advertising, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2019/09/17

"Best Marketing Automation Software for Ecommerce"

Comments: I'm the Head of Marketing Automation Development in a company that implements Marketing Automation Strategies for his customers. I work with SALESmanago daily since 2016 and i0'm happy to use it.
I think that if you have a good strategy, SALESmanago is the perfect tool to maximize your marketing efforts.

Pros: SALESmanago is the perfect tool if you want to implement Marketing Automation on Ecommerce. There aren't any other software that can compete with this part of the system. You can send your email at best time according to each user activity

Cons: At start could be difficoult to learn how to use the software. This is because there are a lot of fuctions but maybe this point could be improved

  • Reviewer Source 
  • Reviewed on 2019/09/17