Handbid

Handbid

by Handbid

Who Uses This Software?

We serve any organization wishing to auction off products and services via auction. Our clients tend to be schools, non-profits / charities, art galleries, or anyone else running an auction.

Average Ratings

41 reviews
  • Overall 4.9/5
  • Ease of Use 4.8/5
  • Customer Service 4.9/5
  • Features 4.8/5
  • Value for Money 4.9/5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Handbid
  • http://www.handbid.com
  • Founded 2011

About Handbid

Handbid mobile auction software allows users to bid from anywhere using their smartphone, tablets, or the web. Auction managers can sell tickets, invite, register, & allow people to connect to their auction without requiring them to register at the door. Users can bid, checkout, & pay from their phone. The entire system is real-time, meaning instant outbid notifications and real-time updates of products and pricing. Handbid is a delight to use for bidders and a breeze for auction managers.

Handbid Features

  • Absentee Bidding
  • Alerts/Notifications
  • Bid Management
  • Billing & Invoicing
  • Buy Now Option
  • Inventory Management
  • Live Auction
  • Membership Management
  • Online Auction
  • Online Bidding
  • Proxy Bidding
  • Reverse Bidding
  • Silent Auction
  • Watch List
  • Website Management

Handbid Most Helpful Reviews

Handbid is a great online auction resource

Reviewed on 2018/10/12
Marisa T.
Administrative Assistant
Education Management, 1 001-5 000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Everyone I've worked with at Handbid has been very helpful and friendly. The bidders in our auction appreciated the service Handbid offers and the ease of easing the website and mobile app.

Pros: I've used Handbid for several years now and I love the ease of it. The interface is quick and easy to get onto and jump right in whether you are an administrator adding details for your auction or you are logging into the phone app to bid on an auction.

Cons: For our non-profit, the fee for credit card payments was an unfortunate expense but understandably so given Handbid has to recoup their credit card processing fees.

Handbid is a winner!

Reviewed on 2016/09/23
Laurel W.
President and Founder
Fund-Raising, 2-10 Employees
Reviewer Source 
4/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We had our first fundraising experience and hired Handbid to manage the silent auction. We were able to raise exponentially more money using Handbid, and our guests loved the Handbid app on their smartphones! The staff did a great job managing the event, helping us with the auction items, and running the auction. The reports generated after the event are detailed and informative. I recommend to others considering Handbid to fully understand the various levels of service. The more services you sign up for (at a fee) the easier the experience will be for you. If you have people who are willing to dedicate 100% of their time for the auction you can probably use fewer of the services, but the auction is important enough and complicated enough that it is worth paying Handbid more for the majority of the services that they offer in order to have everything go smoothly and with fewest complications.

Pros: Modern look and feel, ability to reach more people, makes the silent auction a lot of fun!

Cons: Not intuitive, need considerable help and support to manage the silent auction to ensure the photos, descriptions, amounts, signing people up, and other communications go smoothly.

Vendor Response

by Handbid on 2016/09/23

We were honored to help Tony & Laurel Werner manage their first ever fundraiser. As Laurel said, their event was a huge success in terms of funds raised & the positive guest feedback. We want to clarify the additional services we provided Kilitech in addition to our auction software. Because it was their first event & due to their busyness/travel, they contracted us to setup & manage event registration, organize the auction items, write & edit item descriptions, attach photos, & load all data into Handbid prior to the event. At the event, we provided staff that managed checkin, helped bidders, worked with the live auctioneer to record live & paddle raise winners, & managed checkout. Our team also was responsible for setting up the auction area & creating the display sheets. Post auction we completed custom reports for Kilitech. Most of our customers take on this work on their own (do-it-yourself (DIY)). However, if you are in need of more assistance, we can provide that for you!

Handbid

Reviewed on 2019/12/10
Lekeshia F.
Development Director
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We love Handbid and usually run anywhere from 50-75 items on it three times a year for our event which gets viewed nationally using Handbid.

Pros: This is used for our event silent auction and runs 3 week prior to the event as well as used the night of the event for our live auction. We love the ease of setting up the items as well as for the bidders the process all the way through is very smooth.

Cons: We don't have any cons using this and love the feasibility of having everything on line versus in the past at the event on clipboards.

It's Ok

Reviewed on 2019/07/23
Celina D.
Operations Associate
Nonprofit Organization Management, 13-50 Employees
Used the Software for: 6-12 months
Reviewer Source 
4/5
Overall
3/5
Ease of Use
4/5
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I like that Handbid allows customization of auctions based on individual event needs. You can also customize the allowed time for bids to be entered, when the auction is over, etc.

Cons: I think overall the software is a bit confusing and not very easy to use, especially for customers. It carries out its purpose, it's just a bit confusing.

Easy to use Software, highly thought out and beautiful

Reviewed on 2016/10/03
Gaelan T.
Member Services
Hospitality
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I did a demo with all of the top auction software on the market and Handbid was by far the best interface (easy to look at) and well worth the investment. It was very easy and fun to put my silent auction items in the system. Guests and volunteers were blown away by how nice everything looked on their phones and iPads. We had almost the same items as the auction last year (with about 25 extra) and made double what we made last year, totalling $46,000. I put our live auction items in for an extra boost of advertising. We also used Handbid to collect funds for a paddle raise. The check out process was very easy and intuitive. Swipping credit cards is incredibly easy, as well as importing a contact spreadsheet before the event, little things that really speed up the process. During the auction (and after) I noticed the Handbid system slowed down a bit. You have to be patient while items save, but it is updated real time in the system (so guests could see an update right away). Besides speeding up the system, I have only one more suggestion. I would love to see more information on Handbid TV, especially a live update on winning bidder on each auction item and the current price. I think this would create a lot of competition within the audience. I will definitely use Handbid again next year if this is an update you can make. The customer service was great. Out of 500 guests, only 3 people told me they would prefer the old-school method of paper bidding. However, I believe this was because we didn't have enough iPad volunteers available, next year I will station one at each auction table. There are many organizations on the island that are now interested in using Handbid.

Pros: beautiful design

Cons: not being able to have a live stream of the current highest bidder, with item and price. This is something that BidPal software does.

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