Who Uses This Software?

Experience-travel providers. We serve businesses such as surf camps, yoga retreats, tour agents, and hotels with extra activities and services.

Average Ratings

61 reviews
  • Overall 4.7/5
  • Ease of Use 4.5/5
  • Customer Service 5/5
  • Features 4.6/5
  • Value for Money 4.8/5

Product Details

  • Starting Price US$110,00/month
    See pricing details
  • Pricing Details 1% of total booking value
  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • TimTim
  • http://www.bookinglayer.com
  • Founded 2013

About Bookinglayer

Bookinglayer is a reservation and workflow management software designed for all businesses offering activities and accommodation. Sell your packages online and easily manage all aspects in detail via your backoffice - all in one system.

Through automated emails, the daily session planner, room allocations, payment reminders and financial reports, Bookinglayer will take over administrative tasks and help you manage your business in a more efficient and time saving manner.

Bookinglayer Features

  • Attendance Management
  • Billing & Invoicing
  • Calendar Management
  • Customer Management
  • Faculty/Staff Management
  • For Summer Camps
  • Medical Management
  • Online Registration
  • Parent Portal
  • Program Management
  • Asset Management
  • Check-in / Check-out
  • Multi-Location
  • Online Booking
  • Permit Management
  • Point of Sale (POS)
  • Rental Management
  • Site Maps
  • Spot Reservations Management
  • Utility Billing
  • Built-in Accounting
  • CRM
  • Catering
  • Employee Management
  • Extended Stay
  • For Vacation Rentals
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Accommodation Booking
  • Activities Booking
  • Central Reservation System
  • Coach Booking
  • Custom Packages
  • Customer Management
  • GDS / OTA Integration
  • Itinerary Creation
  • Multi-Day Booking
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Vendor Management
  • Website Management
  • Commission Management
  • Contact Management
  • Guest Communications
  • Guest Experience Management
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Reservations Management
  • Vendor Management
  • Work Order Management
  • Facility Scheduling
  • Inventory Management
  • Online Payments
  • Staff Management

Bookinglayer Most Helpful Reviews

Power tool

Reviewed on 2018/11/01
Andrey Y.
General Manager
Hospitality, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: The tool is designed to cover the needs of surf camp managers. The tool is still in development, but it does the job pretty well already.

Cons: Reports could get better and more structured. Rentals with a barcode scanner solution would be nice. POS integration would be another plus.

Great system, great service

Reviewed on 2020/01/04
Kevin M.
Owner
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Excellent. The system works brilliantly & the support team are fantastic

Pros: Bookinglayer are a fairly small company and as such are a great fit for the small surf and hostel businesses that they aim at. You can really tell that they really care. They help every step of the way in setting up your bespoke system, and respond quickly to all enquiries.
The back office is pretty easy to use in order to add new rooms / packages / services.

Cons: It could be a little easier to use and make adjustments on one's mobile, but this is a very tiny issue

Game Changing

Reviewed on 2019/10/04
Theresa P.
Owner
Hospitality, 13-50 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I'm happy that the process to book guests, is seamless and efficient. I appreciate the reports and the emails so that I may implement the best strategy for my business.

Pros: The functionality and applications for my business. By automating so many of the tasks that I had previously been doing myself or having my assistant perform, I have freed up time to focus on other aspects of my business. My developer worked closely with a member of the BL team and was able to get answers to his questions easily and quickly.

Cons: A few of the features uses and locations are non-intuitive (to me). Even after several months of using and implementing, I'm not 100% on every functionality that I use. Most, but not all. The help articles are just ok. I don't get my questions answered every time.

Vendor Response

by TimTim BV on 2019/10/09

A valid point Theresa. Bookinglayer provides a lot of functionality around booking management and scheduling and it stays a challenge for our dev team to keep things as intuitive as possible. We have planned a number of updates that will improve the overal user experience in the Backoffice and we're playing with the idea to provide more shortcuts in the Backoffice to Knowledge Base-articles.

Great set-up, place for improvememt

Reviewed on 2019/10/07
Lisa H.
Bookingsmanager
Hospitality, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Great product, definetly the best we had over the last few years. Perfect for surf Camps, hotels, surfschools etc.

Pros: The front-office looks very professional and is yet easy to use! The menu in the backoffice is very clean and easy to learn how to use. You can choose what function a employee has, so they can’t for example change any settings.

Cons: The pricing system is not yet very usefull for some of our products. But together with they development there are possibilities to change this for the future.
There are often updates (visual updates most of the time) that gives us extra work as we just got used to the settings.

Love it!

Reviewed on 2019/10/08
Thoams H.
Office Manager / Surf & Sup Coach
Sports, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: amazing!

Pros: Easy to use & the fact that its growing and improving so regularly. You guys have made something that works and that's where most people would stop. but you have been pumping out updates and new features on the reg and thats why I wouldn't change for someone else.

Cons: Are some features that havent been available but with support from your team and feedback by us are being worked on or added in the future and that's not a negative at all this above anything is something I'm most stoked about. so that's not too shabby for a con ;)

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