--- description: Learn more about Act! price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Act! Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Act\!](/software/133171/act) # Act\! Canonical: https://www.capterra.co.za/software/133171/act Page: 1 / 38\ Next: [Next page](https://www.capterra.co.za/software/133171/act?page=2) > Act\! Advantage is an all-in-one, full front-office CRM solution that unites sales, marketing, and customer management. > > Verdict: Rated **3.9/5** by 919 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Act\!? Act\! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized, and turn relationships into results. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 919 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Act\! - **Location**: St. Petersburg, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: US$30,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Act\! offers both cloud-based and on-premises CRM, email marketing and marketing automation solutions, designed for individuals and small to medium-sized businesses (SMBs). - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German - **Available Countries**: France, Germany, United Kingdom, United States ## Features - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Batch Processing - CRM - Calendar Management - Calendar/Reminder System - Campaign Analytics - Campaign Management - Collaboration Tools - Commenting/Notes - Contact Database - Contact Management - Customer Database - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drip Campaigns - Email Management - Email Marketing - For Insurance Industry - Insurance Management - Interaction Tracking - Landing Pages/Web Forms - Lead Management - Lead Qualification - Marketing Automation - Mobile Access - Multi-Channel Communication - Multi-Channel Marketing - Performance Metrics - Pipeline Management - Quotes/Estimates - ROI Tracking - Reporting & Statistics - Reporting/Analytics - Sales Activity Management - Sales Forecasting - Sales Pipeline Management - Search/Filter - Segmentation - Shared Contacts - Social Marketing - Social Media Integration - Task Management - Template Management - Third-Party Integrations - Website Visitor Tracking - Workflow Management ... and 4 more features ## Integrations (24 total) - BigCommerce - Dropbox Business - Ecwid - Eventbrite - FreshBooks - Freshdesk - Google Contacts - Google Workspace - Instagram - LinkedIn for Business - Meta for Business - Microsoft 365 - Microsoft Outlook - QuickBooks Online - Shopify ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) - [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software) - [Sales Force Automation Software](https://www.capterra.co.za/directory/12/sales-force-automation/software) - [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software) - [Contact Management Software](https://www.capterra.co.za/directory/30016/contact-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6978 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (733 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18785 reviews) 4. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4465 reviews) 5. [Dynamics 365](https://www.capterra.co.za/software/157279/dynamics-365) — 4.4/5 (5827 reviews) ## Reviews ### "ACT Works for this Sales Guy" — 5.0/5 > **Marc** | *28 December 2024* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The CRM is a good but it is great as a tool to send personalized emails and letters to groups of people. > > **Cons**: It takes up a lot of memory and with a low gig computer can be an issue. > > I have used it for over 25 years and I find it invaluable. ----- ### "Review of Act Contact Management System" — 4.0/5 > **Nick** | *30 April 2026* | Executive Office | Recommendation rating: 8.0/10 > > **Pros**: I like that it keeps me organized and can set meetings. I can set up pricing and forecasting. Keeps me organized. I just wish it was easier to use on the run. > > **Cons**: I don't like having to be online to access it. I asked for a desk top version but never got it. Personally, I like the original act better because it is more user friendly. > > The customer service is exceptionally great. They have helped with the integration of contacts. Have been available when I need them. ----- ### "It works fine when it's not glitchy" — 3.0/5 > **Kevin** | *23 April 2026* | Financial Services | Recommendation rating: 4.0/10 > > **Pros**: Sharing a calendar and viewing others event is helpful. Also, creating to-do items and appointments for others. We also use it to reserve our conference room. > > **Cons**: Notifications for to-do items aren't prominent enough. The alerts should pop up like appointment reminders do. > > It's okay. We don't use the actual CRM but only the calendar and contact info because there is so much legacy info in there. ----- ### "ACT-MDH2026" — 4.0/5 > **Mike** | *21 April 2026* | Industrial Automation | Recommendation rating: 9.0/10 > > **Pros**: Value: Reasonable price vs what they provide. The ability to customize screens. History tab is excellent. > > **Cons**: The Marketing Automation component seems difficult to use. The online version is slow. Syncing is confusing > > Very positive the CRM is easy to use and a good value for the price. Support is good not great. I like the idea of ACT service is albe to log in an make or fix an issue ----- ### "Act\! CRM, a product that evolves to meet your needs" — 5.0/5 > **David** | *23 April 2026* | Architecture & Planning | Recommendation rating: 10.0/10 > > **Pros**: It's UX and UI. Combine that with the peace of mind knowing our data is secure, and the amazing customer support whenever we have a question or the on-going training for using Act\! and mobile access, we feel that those features alone elevate the value for money about our investment to manage our emails for our marketing and sales team. > > **Cons**: At times, the in-depth customisation capabilities can feel a little clunky and slow, which can add to a loss of efficiency of human capital. > > Very positive and driven. Even though the in-depth customisation may slow things down from time-to-time, the robustness does give us the ability to fully customize the product that matches our needs. ----- Page: 1 / 38\ Next: [Next page](https://www.capterra.co.za/software/133171/act?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/133171/act) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data