---
description: Learn more about Brevo price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Brevo Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [Brevo](/software/132996/brevo)

# Brevo

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> Brevo is a software that offers businesses with email/SMS marketing, automation, CRM, live chat, and transactional email tools.
> 
> Verdict: Rated **4.6/5** by 3492 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Brevo?

Brevo is used by entrepreneurs, ecommerce retailers, marketers, sales teams, developers, agencies, and enterprise organizations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 3492 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sendinblue
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$9,00
- **Pricing model**: Usage Based (Free version available)
- **Pricing Details**: Brevo pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try Brevo with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank\!
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, French, German, Italian, Portuguese, Spanish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, India and 27 more

## Features

- A/B Testing
- API
- Activity Dashboard
- Alerts/Notifications
- Availability Management
- CAN-SPAM Compliance
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Channel Management
- Collaboration Tools
- Contact Database
- Contact Management
- Content Management
- Customer Segmentation
- Customizable Forms
- Customizable Reports
- Data Import/Export
- Drag & Drop
- Email Management
- Email Marketing
- Email Tracking
- Event Triggered Actions
- Interaction Tracking
- Landing Pages/Web Forms
- Lead Capture
- Lead Management
- Lead Qualification
- Lead Segmentation
- List Management
- Live Chat
- Marketing Automation
- Message Personalization
- Mobile Access
- Mobile Optimization
- Online Booking
- Performance Metrics
- Personalization
- Pipeline Management
- ROI Tracking
- Reporting & Statistics
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Segmentation
- Simple Mail Transfer Protocol (SMTP)
- Task Management
- Third-Party Integrations

... and 17 more features

## Integrations (59 total)

- ActiveCampaign
- Adobe Commerce
- BigCommerce
- Bouncer
- Convertful
- Drupal
- Elementor
- Eventbrite
- Everwin CXM
- Freshdesk
- GRC Contact
- Getsitecontrol
- Google Ads
- Google Analytics 360
- Google Sheets

... and 44 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software)

## Related Categories

- [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software)
- [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software)
- [Campaign Management Software](https://www.capterra.co.za/directory/30012/campaign-management/software)
- [Email Management Software](https://www.capterra.co.za/directory/30553/email-management/software)
- [Transactional Email Software](https://www.capterra.co.za/directory/31564/transactional-email/software)

## Alternatives

1. [Mailchimp](https://www.capterra.co.za/software/110228/mailchimp) — 4.5/5 (17645 reviews)
2. [MailerLite](https://www.capterra.co.za/software/136603/mailerlite) — 4.7/5 (2319 reviews)
3. [ActiveCampaign](https://www.capterra.co.za/software/79367/activecampaign) — 4.6/5 (2566 reviews)
4. [Constant Contact](https://www.capterra.co.za/software/31898/constant-contact) — 4.3/5 (2935 reviews)
5. [EmailOctopus](https://www.capterra.co.za/software/147415/emailoctopus) — 4.8/5 (655 reviews)

## Reviews

### "The Best I've tried so far" — 5.0/5

> **Clyde** | *31 October 2025* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to set up compared with last so called market leader I spent a week on. Had my list sorted and sent my campaign in a few hrs. Had some issues the Ai Assitant coulnt sort, had an email from support within a few hrs.
> 
> **Cons**: The Email pipeline a little learning curve, however the Ai Assistant did create one for me. Just need to spend more time
> 
> I have been trying CRM's the whole month. Eventually resorted to GPT that recomemnded 5 based on my requirments. Brevo... Good. Unless i hit a brick wall like the last ones, im bringing my clients across aswell

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### "Unbeatable volume-based pricing and stellar transactional reliability." — 5.0/5

> **Samuel** | *11 June 2026* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: What I love most about Brevo is its volume-based pricing structure and its flawless transactional email reliability. Unlike platforms like Mailchimp that bill you based on total contacts (and double-charge you for contacts on multiple lists), Brevo bills based on what you actually send. This saves my clients a massive amount of money as their lists grow. Furthermore, having marketing campaigns, transactional emails, SMS, and automation all living under one roof makes managing multiple client sites incredibly seamless.
> 
> **Cons**: The email template library and drag-and-drop editor can feel a bit rigid and clinical compared to some of the more design-focused competitors. While it is completely capable and reliable, it lacks some of the visual polish and ultra-smooth UI found elsewhere.
> 
> We deploy Brevo across numerous client websites, and it has been an absolute game-changer. We initially brought clients on for its powerful transactional capabilities, but almost all of them have transitioned their newsletter marketing and automation sequences to Brevo as well. It is an incredibly robust, cost-effective, and dependable multi-channel platform that I highly recommend to any business or agency looking to scale without getting hit by massive contact-based price hikes.

-----

### "Great option for small businesses" — 5.0/5

> **Marco** | *27 May 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Brevo's quick and straightforward the setup process was a pleasure. It was easy to get started without needing a lot of technical knowledge, which made the experience smooth from the beginning. I was also very impressed with the support team. Responses were extremely fast, helpful, and professional whenever assistance was needed. That level of customer service makes a big difference, especially when setting up or managing marketing tools. Overall, Brevo offers a user-friendly experience with reliable support, making it a great option for small businesses looking for an efficient email marketing and communication platform without a complicated onboarding process.
> 
> **Cons**: So far, I haven’t experienced anything negative with Brevo. The platform has been easy to use, reliable, and straightforward to set up. Customer support has also been responsive and helpful whenever needed, which adds to the positive experience. At this stage, there haven’t been any major issues, frustrations, or limitations that stood out during use. Everything from setup to daily use has been user-friendly. Overall, Brevo has met my expectations well, and I have been satisfied with both the platform’s functionality and the level of support provided so far.
> 
> Overall it's been a great experience especially compared to Mailchimp customer service. Issue sorted in a few hours. The platform is easy to use, the setup process was simple, and everything has worked smoothly so far. One of the biggest positives has been the customer support. Any issues or questions I had were handled very quickly, with problems resolved extremely fast. That level of responsiveness made the experience far less stressful and helped me get up and running without delays. Brevo feels more user-friendly and efficient, making it a solid choice for email marketing and customer communication needs, especially for a small business.

-----

### "Highly recommend Brevo for SMTP and database growth" — 5.0/5

> **Natalie** | *12 July 2025* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: I was thrilled to find out that I could replace WP SMTP Mail with Brevo for all the transactional emails for my Wordpress / Woocom store, and it was easy to install and integrate.&#10;Furthermore, the pop-up form from Brevo was top class\!&#10;I like it better than the Mailchimp equivalent and, once again, it was simple to design and implement.
> 
> **Cons**: I have no complaints at this stage. &#10;Brevo was easy enough for me - a beginner building her first website - to use.
> 
> I have had a very positive experience thus far including a speedy response from the Brevo support team.

-----

### "management" — 4.0/5

> **Raveen** | *17 June 2026* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: Easy online Payment. Regular feedback on queries. Easy login. surfing on the site to find particular topics that we are lookin for.
> 
> **Cons**: Not user friendly when having a query. Struggled with communication. Feedback was regular but not correct. Very slow to Correct Issues.
> 
> It was Average. Eventually my issues were resolved but still could not find a quick solution to my answers with were not answered timeously.

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## Links

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