---
description: Learn more about Southern Voices Answering Service price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Southern Voices Answering Service Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/32315/customer-support/software) > [Southern Voices Answering Service](/software/1327990/Southern-Voices-Answering-Service)

# Southern Voices Answering Service

Canonical: https://www.capterra.co.za/software/1327990/Southern-Voices-Answering-Service

> Cloud-based live answering service for inbound and outbound call handling, HIPAA-compliant medical answering, and bilingual support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Southern Voices Answering Service?

Small to midsize businesses, medical and healthcare practices, legal firms, accounting and insurance agencies, property management companies, real estate agencies, HVAC, plumbing, and construction.

## About the vendor

- **Company**: Southern Voices

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: United States

## Features

- Knowledge Base Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Customer Support Software](https://www.capterra.co.za/directory/32315/customer-support/software)

## Alternatives

1. [Zendesk Suite](https://www.capterra.co.za/software/164283/zendesk) — 4.4/5 (4116 reviews)
2. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3494 reviews)
3. [Zoho Desk](https://www.capterra.co.za/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
4. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1788 reviews)
5. [Fin](https://www.capterra.co.za/software/1077853/Fin) — 4.5/5 (1153 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1327990/Southern-Voices-Answering-Service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10272818/Southern-Voices-Answering-Service/> |
| en-AE | <https://www.capterra.ae/software/1327990/Southern-Voices-Answering-Service> |
| en-AU | <https://www.capterra.com.au/software/1327990/Southern-Voices-Answering-Service> |
| en-CA | <https://www.capterra.ca/software/1327990/Southern-Voices-Answering-Service> |
| en-GB | <https://www.capterra.co.uk/software/1327990/Southern-Voices-Answering-Service> |
| en-IE | <https://www.capterra.ie/software/1327990/Southern-Voices-Answering-Service> |
| en-IL | <https://www.capterra.co.il/software/1327990/Southern-Voices-Answering-Service> |
| en-IN | <https://www.capterra.in/software/1327990/Southern-Voices-Answering-Service> |
| en-NZ | <https://www.capterra.co.nz/software/1327990/Southern-Voices-Answering-Service> |
| en-SG | <https://www.capterra.com.sg/software/1327990/Southern-Voices-Answering-Service> |
| en-ZA | <https://www.capterra.co.za/software/1327990/Southern-Voices-Answering-Service> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.za/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Southern Voices Answering Service","description":"Southern Voices Answering Service is a cloud-based live call answering and call center solution, founded in 1995 and serving businesses across the U.S. It helps organizations manage inbound and outbound calls through live agents, reducing missed calls and keeping communication consistent around the clock.\n\nSouthern Voices Answering Service supports a range of industries including healthcare, legal, real estate, and small business. Core features include HIPAA-compliant medical answering, bilingual English and Spanish support, appointment scheduling, message taking, and call patching.\n\nThe platform is best suited for small to midsize businesses and medical or legal offices that need a reliable, live answering solution without managing an in-house receptionist team.","url":"https://www.capterra.co.za/software/1327990/Southern-Voices-Answering-Service","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/1327990/Southern-Voices-Answering-Service#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.za/software/1327990/Southern-Voices-Answering-Service#faqs","mainEntity":[{"name":"What Is Southern Voices Answering Service?","@type":"Question","acceptedAnswer":{"text":"Southern Voices Answering Service is a cloud-based live call answering and call center solution, founded in 1995 and serving businesses across the U.S. It helps organizations manage inbound and outbound calls through live agents, reducing missed calls and keeping communication consistent around the clock.Southern Voices Answering Service supports a range of industries including healthcare, legal, real estate, and small business. Core features include HIPAA-compliant medical answering, bilingual English and Spanish support, appointment scheduling, message taking, and call patching.The platform is best suited for small to midsize businesses and medical or legal offices that need a reliable, live answering solution without managing an in-house receptionist team.","@type":"Answer"}},{"name":"Who Uses Southern Voices Answering Service?","@type":"Question","acceptedAnswer":{"text":"Small to midsize businesses, medical and healthcare practices, legal firms, accounting and insurance agencies, property management companies, real estate agencies, HVAC, plumbing, and construction.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Support Software","position":2,"item":"/directory/32315/customer-support/software","@type":"ListItem"},{"name":"Southern Voices Answering Service","position":3,"item":"/software/1327990/Southern-Voices-Answering-Service","@type":"ListItem"}],"@id":"https://www.capterra.co.za/software/1327990/Southern-Voices-Answering-Service#breadcrumblist"}]}
</script>
