--- description: Learn more about Subiz price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Subiz Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Subiz](/software/132284/subiz) # Subiz Canonical: https://www.capterra.co.za/software/132284/subiz Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/132284/subiz?page=2) > Subiz is an on-site live chat tool that helps businesses with reaching, connecting and converting visitors into customers. > > Verdict: Rated **5.0/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Subiz? Our target audience are online business user, website owner, marketer, who're seeking to enhance their online sales and customer service performance and promote their websites. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 10 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: VietnamBiz - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$9,59 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Standard package: from $9.59/agent/month Advanced package: from $16.8/agent/month Free 30 days trial with all features in standard package. No credit card required - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States, Vietnam ## Features - CRM - Chat/Messaging - Customizable Branding - Geotargeting - Offline Form - Proactive Chat - Real-time Consumer-facing Chat - Third-Party Integrations - Transfers/Routing ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software) - [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software) ## Alternatives 1. 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The paid plan is completely feature-packed with auto/proactive chat invitation, IM clients, canned-response, etc. The most important thing is using Subiz I can analyze visitors' activities. You may collect many useful visitor information, such as their referrers, their location's IP, how many pages they are visiting, whether they are repeat visitors, keyword usage, etc. ----- ### "Best customer service solution ever \!" — 5.0/5 > **Na** | *19 November 2013* > > Months ago, when I got stuck in finding a effective way to be closer to customers, visitors, I searched and asked and finally, I saw Subiz by chance. After registering and trying to use this live chat, surprisingly, my number of website's visitors increased considerably, thank to Subiz, our supporting department can catch customer's thought and provide suitable speech to sell the products rapidly. Especially, trigger is a powerful tool of subiz. I can filter the visitor and deliver speech automatically and do not waste time to divide the manually. Subiz - Everyone must try once in your life \! ----- ### "The best real-time support" — 5.0/5 > **CCLI** | *26 March 2015* > > **Pros**: Easy to use, friendly interface, great support team > > **Cons**: Fixed chat window, Basic report > > our revenue has been increased by 30% in 2 months by advertising on Gg ads and using Subiz Live Chat to interact with customers. Amazing result\! The best app for real-time support. Recommend it 100%\! ----- ### "The best service I've ever experienced" — 5.0/5 > **Si** | *27 March 2015* > > **Pros**: - Ease of use - Powerful features - Reasonable price > > **Cons**: - Unstable trigger - Basic widget on mobile > > One of the wonderful thing I want to mention about Subiz is Simplicity. You do not need to spend too much time to know how to use it. Besides, the features are pretty powerful such as showing visitor's looking page, time on site. Based on those information I can figure out the strategy to communicate to visitors. There are many surprised customers who didn't know how I can appear so nicely like that. ----- ### "Great work from Subiz's team" — 5.0/5 > **Nguyen Hoai** | *23 March 2015* | Marketing & Advertising > > **Pros**: Easy to install \& use Full of useful features Great support from Subiz's customer service > > **Cons**: Fixed chat window Lack of API > > Well, since we started using Subiz Live Chat, there has much changed in terms of increasing the conversion rate. Besides that we were also able to solve issues that prevented customers to finish their payment. Subiz is the best and most flexible live chat solution which I found out there, recommend it 100% ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.za/software/132284/subiz?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/132284/subiz) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | ----- ## Structured Data