---
description: Learn more about CxC price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CxC Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [CxC](/software/1321929/CxC)

# CxC

Canonical: https://www.capterra.co.za/software/1321929/CxC

> Team chat for home service companies, combining job channels, call recordings, AI summaries, and coaching.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses CxC?

HVAC, plumbing, electrical, and other home service companies. Built for owners, managers, CSRs, sales teams, and field technicians.

## About the vendor

- **Company**: Chat CxC

## Commercial Context

- **Pricing Details**: CxC offers monthly pricing per user. Chat User costs $10 per user per month and includes team messaging, job channels, file sharing, and job history. Recording User costs $50 per user per month and adds call and field recording, transcription, AI summaries, insights, and coaching. No contracts. See our pricing page for current promotional offers.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Alerts/Notifications
- Billing & Invoicing
- Contact Database
- Dispatch Management
- Electronic Signature
- GPS
- Inventory Management
- Mobile Access
- Online Time Clock
- Payment Collection in the Field
- Quotes/Estimates
- Routing
- Scheduling
- Service History
- Work Order Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software)

## Alternatives

1. [EyeOnTask](https://www.capterra.co.za/software/180409/eye-on-task) — 4.8/5 (76 reviews)
2. [Geo Rep](https://www.capterra.co.za/software/1016048/geo-rep) (0 reviews)
3. [ICS Flow](https://www.capterra.co.za/software/1005820/pics) — 4.6/5 (5 reviews)
4. [Zoho FSM](https://www.capterra.co.za/software/1056173/zoho-fsm) — 4.6/5 (63 reviews)
5. [GSMtasks](https://www.capterra.co.za/software/149699/gsmtasks) — 4.7/5 (35 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1321929/CxC)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10266757/CxC/> |
| en-AE | <https://www.capterra.ae/software/1321929/CxC> |
| en-AU | <https://www.capterra.com.au/software/1321929/CxC> |
| en-CA | <https://www.capterra.ca/software/1321929/CxC> |
| en-GB | <https://www.capterra.co.uk/software/1321929/CxC> |
| en-IE | <https://www.capterra.ie/software/1321929/CxC> |
| en-IL | <https://www.capterra.co.il/software/1321929/CxC> |
| en-IN | <https://www.capterra.in/software/1321929/CxC> |
| en-NZ | <https://www.capterra.co.nz/software/1321929/CxC> |
| en-SG | <https://www.capterra.com.sg/software/1321929/CxC> |
| en-ZA | <https://www.capterra.co.za/software/1321929/CxC> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra South Africa helps find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.co.za","url":"https://www.capterra.co.za/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.za/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"CxC","description":"CxC is a team communication platform for HVAC, plumbing, electrical, and other home service companies. Each customer and job has a dedicated channel that brings together messages, calls, visit recordings, photos, job notes, and manager input, with information linked to the customer record.\n\nTechnicians, CSRs, managers, and sales teams can share context and follow job updates in one app. Call and visit recordings can be transcribed and summarized, while AI coaching helps teams prepare for visits and improve customer conversations. Sales and production pipelines keep job progress and dollar amounts visible.\n\nCxC is available on web, iOS, and Android and connects with service business software such as ServiceTitan.","image":"https://images.g2crowd.com/display-layer-screenshots/2139791/9d6ae4d6-56f8-4cf4-ad9d-848ce7f2eea1-1.png","url":"https://www.capterra.co.za/software/1321929/CxC","@id":"https://www.capterra.co.za/software/1321929/CxC#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.za/software/1321929/CxC#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is CxC?","@type":"Question","acceptedAnswer":{"text":"CxC is a team communication platform for HVAC, plumbing, electrical, and other home service companies. Each customer and job has a dedicated channel that brings together messages, calls, visit recordings, photos, job notes, and manager input, with information linked to the customer record.Technicians, CSRs, managers, and sales teams can share context and follow job updates in one app. Call and visit recordings can be transcribed and summarized, while AI coaching helps teams prepare for visits and improve customer conversations. Sales and production pipelines keep job progress and dollar amounts visible.CxC is available on web, iOS, and Android and connects with service business software such as ServiceTitan.","@type":"Answer"}},{"name":"Who Uses CxC?","@type":"Question","acceptedAnswer":{"text":"HVAC, plumbing, electrical, and other home service companies. Built for owners, managers, CSRs, sales teams, and field technicians.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.za/software/1321929/CxC#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Field Service Management Software","position":2,"item":"/directory/10009/field-service-management/software","@type":"ListItem"},{"name":"CxC","position":3,"item":"/software/1321929/CxC","@type":"ListItem"}]}]}
</script>
