---
description: Learn more about CastIMS price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CastIMS Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Compliance Software](/directory/30110/compliance/software) > [CastIMS](/software/131895/castims)

# CastIMS

Canonical: https://www.capterra.co.za/software/131895/castims

> Customer complaint resolution  and compliance system design specifically for collection industry.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Peacock Consulting
- **Founded**: 2005

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500
- **Deployment & Platforms**: Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Support Options

- 24/7 (Live rep)

## Category

- [Compliance Software](https://www.capterra.co.za/directory/30110/compliance/software)

## Alternatives

1. [vSure](https://www.capterra.co.za/software/217867/vsure) — 5.0/5 (1 reviews)
2. [PATRIOT OFFICER](https://www.capterra.co.za/software/123261/patriot-officer) — 1.0/5 (1 reviews)
3. [Intellinx](https://www.capterra.co.za/software/125654/intellinx) — 5.0/5 (1 reviews)
4. [Renaissance](https://www.capterra.co.za/software/171803/renaissance) — 5.0/5 (1 reviews)
5. [DNCScrub](https://www.capterra.co.za/software/175316/contact-center-compliance) — 4.5/5 (2 reviews)

## Reviews

### "Great for documtation" — 5.0/5

> **Britni** | *15 March 2019* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Each report you add is easy to track by keywords and a reporting number. Also love that you can attach one report to another so you can keep track of instances that are occurring on a regular basis.  Much more effective way for ducumtatuon that just typing something into Word
> 
> **Cons**: There isn't anything I have found that I don't like.

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### "Extremely happy with the program and the opportunity to be more efficient and organized." — 4.0/5

> **Scott** | *16 June 2017* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I came to work at my current employer over a year ago and, after being introduced to the CAST system, was immediately excited about the possibilities.  It has many functions, but just the ability to have all files in one place, with only the most up-to-date version being accessible, is a huge step from the type of file organization at my previous employer, where you never knew if you were getting the most recent or an old version of a template/form.  

Another function are the Continuous Improvements - I love being able to have a central place to document the progression of a project, and resulting communication,  from beginning to end in a centralized location. 

Overall - the system is great for documenting areas that need to be corrected, the process of investigating those issues, and the steps taken to prevent future occurrences.
> 
> I was pretty detailed in my review.  Overall, I would say the level of file organization, opportunity for improvements, training documentation, organization of my to-do list, etc. has drastically increased.  It has definitely made my job easier.

## Links

- [View on Capterra](https://www.capterra.co.za/software/131895/castims)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/131895/CastIMS/> |
| en-AE | <https://www.capterra.ae/software/131895/castims> |
| en-AU | <https://www.capterra.com.au/software/131895/castims> |
| en-CA | <https://www.capterra.ca/software/131895/castims> |
| en-GB | <https://www.capterra.co.uk/software/131895/castims> |
| en-IE | <https://www.capterra.ie/software/131895/castims> |
| en-IL | <https://www.capterra.co.il/software/131895/castims> |
| en-IN | <https://www.capterra.in/software/131895/castims> |
| en-NZ | <https://www.capterra.co.nz/software/131895/castims> |
| en-SG | <https://www.capterra.com.sg/software/131895/castims> |
| en-ZA | <https://www.capterra.co.za/software/131895/castims> |

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