--- description: Learn more about DoctorConnect price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: DoctorConnect Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Medical Scheduling Software](/directory/30027/medical-scheduling/software) > [DoctorConnect](/software/131888/doctorconnect) # DoctorConnect Canonical: https://www.capterra.co.za/software/131888/doctorconnect Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/131888/doctorconnect?page=2) > Fully Focused on Patient Communication \& Engagement in Order To Increase Revenue, Patient Care, and Practice's Online Reputation. > > Verdict: Rated **4.8/5** by 71 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses DoctorConnect? General Family Medical Dental Orthopaedics Mental Health Multi-Specialty Hospitals Pediatric Urology Psychologist ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 71 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Adtel International - **Location**: Carrollton, US - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$210,00 - **Pricing Details**: Contact DoctorConnect for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, Spanish - **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe and 21 more ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling - Calendar Management - Call Reminders - Client Portal - Confirmations/Reminders - Customizable Templates - Dashboard - EMR/EHR - Electronic Payments - Email Reminders - For Medical Purposes - HIPAA Compliant - Medical Billing - Mobile Access - Multi-Location - Negative Feedback Management - Online Booking - Online Forms - Patient Education - Patient Intake - Practice Management - Recurring Appointments - Reminders - Reporting & Statistics - Reporting/Analytics - Rescheduling - Response Management - Review Monitoring - Review Notification - Review Request - SMS Messaging - Self Service Portal - Sentiment Analysis - Therapy Notes - Third-Party Integrations - Two-Way Communication - Video Conferencing - Waiting Time Tracking - Waitlist Status Tracking ## Integrations (9 total) - AdvancedPM - CGM APRIMA - CareTracker Practice Management - MediSoft - ModMed - NextGen - Nextech EHR & PM - Sunrise EHR - eClinicalWorks ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Medical Scheduling Software](https://www.capterra.co.za/directory/30027/medical-scheduling/software) ## Related Categories - [Medical Scheduling Software](https://www.capterra.co.za/directory/30027/medical-scheduling/software) - [Appointment Reminder Software](https://www.capterra.co.za/directory/30997/appointment-reminder/software) - [Patient Engagement Software](https://www.capterra.co.za/directory/31085/patient-engagement/software) - [Telemedicine Software](https://www.capterra.co.za/directory/30949/telemedicine/software) - [Feedback and Reviews Management Software](https://www.capterra.co.za/directory/31024/review-management/software) ## Alternatives 1. [Carepatron](https://www.capterra.co.za/software/195467/care-patron) — 4.4/5 (858 reviews) 2. [Vagaro](https://www.capterra.co.za/software/153752/vagaro) — 4.7/5 (3640 reviews) 3. [Acuity Scheduling](https://www.capterra.co.za/software/128285/acuity-scheduling) — 4.8/5 (5747 reviews) 4. [ClinicSense](https://www.capterra.co.za/software/178722/clinicsense) — 4.8/5 (654 reviews) 5. [GoReminders](https://www.capterra.co.za/software/154785/goreminders) — 4.8/5 (274 reviews) ## Reviews ### "Doctor Connect works" — 5.0/5 > **Elinor** | *10 June 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Doctor Connect works with Netsmart reliably. The ability to reach out to clients via SMS is very helpful when rescheduling appointments. This software has given the clinics back valuable administrative assistant time. > > **Cons**: \*No shows have to be manually entered in Doctor Connect. \*The addition and removal of clinicians is manual. \*Unable to run a report to see which clinicians are getting appointments sent out. > > Overall, working with Doctor Connect has been positive. The support to set up the product and ongoing assistance has been helpful. Clients are receiving appointment reminders. ----- ### "Great product to be more efficient, reduce no-shows and improve communication." — 5.0/5 > **Grant** | *28 August 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Great product and very easy company to work with to get things setup and implemented. Our sales and support representative \[sensitive content hidden\] was amazing to work with. She is always very responsive and gets things addressed in a prompt manner. The DoctorConnect solution has greatly help reduce our no-show rate and made communicating with our patients much easier. We also like beaing able to use DoctorConnect for mass communication to our staff. > > **Cons**: We had a few challenges, when a number is shared by multiple family members/patient when they would have multiple appointments on the same day. This has been a challenge with other solutions as well. > > Excellent and we have been very happy with DoctorConnect and their product, service and support. For us it all started with \[sensitive content hidden\] who was our 1st point of contact and it was nice to have the same person for a contact for sales and support. It is nice to get what you are truly sold and not passed off between sales and support. \[sensitive content hidden\] is very pleasant and easy to work with and she is proud of the product she sells, which is obvious from working with her. ----- ### "DoctorConnect Has Transformed Our Practice" — 5.0/5 > **Joshua** | *15 August 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I like most about DoctorConnect is its ability to streamline and automate our communication with clients. The appointment reminders, confirmations, client mass texting, and follow-up messages and reputation management are all handled effortlessly, saving us time and significantly reducing our no-show rate. The customization options are fantastic, allowing us to tailor communications to fit our practice’s unique needs. Additionally, the customer support is outstanding. > > **Cons**: I can’t speak for everyone’s experience with DoctorConnect or address everyone’s unique software needs, but I can share my own experience. Any negative feedback or concerns about DoctorConnect is not at all reflective of what we’ve encountered. We’ve had nothing but positive interactions with both the software and the support team. In fact, DoctorConnect has some of the best customer service we’ve ever experienced. Their team, particularly our account manager \[sensitive content hidden\] and IT support from \[sensitive content hidden\], has always been incredibly responsive and helpful. For us, DoctorConnect has been a reliable and valuable tool that has truly enhanced our practice. > > We’ve been using DoctorConnect.net integrated with our EHR for our counseling practice since May of 2019, and it’s been a fantastic addition to our workflow. The software is incredibly user-friendly and has significantly streamlined our patient communication. Appointment reminders, confirmations, and follow-ups are now automated, saving our staff countless hours each week. A special shoutout to our account manager, \[sensitive content hidden\], who has been exceptional in ensuring that everything runs smoothly. \[sensitive content hidden\] attention to detail and dedication to our needs have made the experience even better. I also want to highlight the IT support team, especially \[sensitive content hidden\] who has been instrumental in addressing any technical issues we’ve encountered. \[sensitive content hidden\] quick responses and deep knowledge have made integrating DoctorConnect with our EHR a seamless process. Since implementing DoctorConnect.net, we’ve seen a noticeable decrease in no-shows and an improvement in overall patient satisfaction. The flexibility and customization options are top-notch, and the reporting features provide valuable insights into patient engagement. If you’re looking for a reliable, efficient, and effective way to manage patient communications, I highly recommend DoctorConnect.net. It’s been a game-changer for our practice\! ----- ### "Operations Manager" — 5.0/5 > **Cassandra** | *05 July 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Their product is easy, straight forward and does exactly what you need it to do. > > **Cons**: I wish that our ERH allowed for documents that patients completed go directly to their chart easier then they did. > > We found them several years ago and from start to finish \[sensitive content hidden\] was there every step of the way. When we needed to make changes quick all I have to do is reach out to \[sensitive content hidden\]. I can count on him to get it done. Great communication not only with \[sensitive content hidden\] but also with any IT concerns. ----- ### "Always Growing and Responsive" — 5.0/5 > **Maxwell** | *14 June 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: They consistently come out with new features to serve us and our patients better\! > > **Cons**: It could be a little more intuitive on how to set up some of the features. > > We love DoctorConnect and will continue to use it for a long time\! ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.co.za/software/131888/doctorconnect?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/131888/doctorconnect) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data