Who Uses This Software?

Nonprofit organizations who focus on individual fundraising.

Average Ratings

469 reviews
  • Overall 4.7/5
  • Ease of Use 4.6/5
  • Customer Service 4.8/5
  • Features 4.3/5
  • Value for Money 4.6/5

Product Details

  • Starting Price US$19,00/month
  • Free Version Yes
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Bloomerang
  • https://bloomerang.co
  • Founded 2012

About Bloomerang

We have pooled together the latest in best practices for donor engagement and retention to create a simple, cloud-based donor management solution that helps nonprofits decrease donor attrition and increase revenue.

Plugging in the latest technologies and delivering them with a clean, modern interface, Bloomerang will be the first donor database you'll actually love to use!

Bloomerang Features

  • Accounting
  • Committee Management
  • Donor Management
  • Dues Management
  • Event Management
  • Fundraising Management
  • Member Database
  • Membership Management
  • Social Media Management
  • Volunteer Management
  • Campaign Management
  • Donation Tracking
  • Donor Management
  • Event Management
  • Gift Matching Management
  • Mobile Giving
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Alumni Management
  • Auction Management
  • CRM
  • Campaign Management
  • Contribution Tracking
  • Donor Discovery
  • Donor Management
  • Event Management
  • Gift Matching Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Pledge Management
  • Recurring Giving
  • Volunteer Management

Bloomerang Most Helpful Reviews

For organizations small and large, Bloomerang is good fit.

Reviewed on 2018/10/24
Nic M.
Founder and Principal
Education Management, 201-500 Employees
Used the Software for: 1+ year
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Our organization moved from Raiser's Edge to Bloomerang just over a year ago. If you are familiar with Raiser's Edge, you likely understand that this is a massive transition to undertake both technologically and fundamentally--but I'm glad we did. We moved away from Raiser's Edge because we needed software that was powerful yet highly intuitive and didn't ship with a price tag that is difficult to justify. A year later, all of my team members are comfortable using the CRM and do so wherever they need to because it relies only on a web browser and internet connect -- no proprietary software or hardware required; no desk to which you're chained. There is a lot of power in Bloomerang at a price point that I guarantee will fit any budget, and the Bloomreang team does a great job of creating a product experience that actually has you celebrating the renewal date because you can cut the check knowing you made an excellent choice. From our first call with the sale's rep and through 12+ months of communication, I have enjoyed our experience with Bloomerang and look forward to many years as a client.

Pros: Greater than the Bloomerang CRM itself is the company's incredible support team that is not only quick to respond and meaningfully engage, but does so humanely. Too many vendors staff their support teams with specialists who are technically proficient, but lack the ability to translate their knowledge into kind and understanding support. Without this type of support, clients like me would be left frustrated, defeated and with unresolved issues. Boomerang recognizes that their software AND support team needs to be human, and they do a great job putting this understanding into practice. This understanding is well-implemented in the software itself which requires minimal training to comfortably navigate and use. I am able to train-in team members on Bloomerang's basic functions within 60 minutes, and thanks to the software's intuitive interface, team members aren't intimidated by what they see on-screen, allowing them to explore Bloomerang's functionality on their own. This ease-of-use rings true for me as an administrator, too. Because I can swiftly navigate through the CRM's features, I am more efficient with my time and able to focus on completing projects and tasks without needing to consult a encyclopedia-length user manual. Overall, I have found that Bloomerang's great product and excellent support has elevated our team's ability to do our jobs well. We're not bogged down in the software anymore. We're focused on fundraising.

Cons: There are a lot of strategic opportunities for the Bloomerang team to take advantage of as they continue to grow as a company, and an area where I'd like to see growth is with third-party integrations. There is currently a MailChimp integration in the pipeline, but I'd also love to see the door open to platform access through API integration services such as Zapier, which would allow customers like me to easily and securely connect Bloomerang to other key software in use within our department and organization.

Fantastic simple donor mgt solution for small nonprofits

Reviewed on 2020/01/14
James G.
COO
Nonprofit Organization Management, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4/5
Ease of Use
3/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have loved Bloomerang since our conversion 18 months ago. The fact that they continue to add features and request input from customers is great. Highly recommend the solution for other small organizations.

Pros: The ease of use and cloud-based platform make this solution the perfect donor management system for our small nonprofit ministry. We love the key features and the team is terrific.

Cons: Since it is a "newer" solution, it isn't as feature-rich as some long-time industry players, but that also means it isn't overly complex, which is a plus for us.

Best Database for no-profit cultivation

Reviewed on 2019/09/27
Stephanie F.
Office Manager
Nonprofit Organization Management, 501-1 000 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Top notch from software, to pricing, to customer service. I've never seen a company so in tune to what their user wants and needs.

Pros: EVERYTHING!! I cannot say enough good about this product. The customer service is out of this world and I can ask a question via chat and have an answer immediately. THey are constantly gathering ideas for upgrades from users and rolling them out. It's extremely easy to use, compared to our old Raiser's Edge Software. The price is less than any other product we researched and they are always following up to ensure our happiness. The software caters to prospect cultivation and offers tons of preloaded reports or that. The ease of creating a report will leave you speechless.

Cons: I miss my batch feature, but they are working on creating that and should release it in the future. Otherwise, I haven't had any issues. I'm constantly referring and recommending this product and they reward you with each referral.

Great concept, but flawed and in need of significant improvement

Reviewed on 2015/12/30
Brian V.
Director of Development
Civic & Social Organization, Self Employed
Used the Software for: 1+ year
Reviewer Source 
Source: SoftwareAdvice
4/5
Overall
4.5/5
Ease of Use
2/5
Features & Functionality
5/5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: Simple and intuitive on the surface. Donation/timeline entries are fast and easy. Letter generations is mostly easy. As long as you're not serious about getting legit data out of your software, and don't need to make major mass improvements due to the collateral damage of importing from other software, you might like it. Customer support is probably the best I've ever had.

Cons: No mass update option--has cost us dozens of hours of productivity. Some of their reports use bad math, but apparently they're working on fixing that. It's impossible to run certain kinds of reports that were easy in other software. They're apparently working on a big improvement to reports, but it's going to be months before it comes out. Email newsletter option is insanely feature-sparse--had intended to switch to it, but after trying to use it and discovering it's limitations, I'm sticking with MailChimp. There's not way to export letters in an editable form (pdf download is the only option). In general, I've lost SO MUCH functionality and productivity after my switch from eTapestry. I do believe they are genuinely trying to grow and improve this product. They at least don't stonewall some of the criticism and acknowledge things that need improvement, but their capacity to actually improve the product and fix bugs seems extremely limited. Fixes and improvements come out about as fast as molasses pours in Antarctica, and there's an obvious disconnect between what the developers think is needed, and what real fundraisers actually really need.

Vendor Response

by Steven on 2016/01/06

Hey Brian, thanks for your comments. We always appreciate hearing constructive feedback from customers, and we do take it seriously!

You now have the ability to edit individual letters without the need to export!

https://bloomerang.co/blog/design-segment-and-personalize-thank-you-letters-in-bloomerang/

We've recently added a lot of firepower to the development staff - be sure to keep an eye on the http://bloomerang.co/changelog and in-app notifications for all the new feature updates we will be rolling out!

Best Bang for Your Buck

Reviewed on 2019/11/22
Lindsey J.
Database Manager
Education Management, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Bloomerang handles not only our team's contact management but is also the financial hub for all of our donations. It is now a tool essential for our department's analytics and fundraising team. We can't live without it!

Pros: I like that this software is extremely user-friendly. There is a multitude of tutorials, articles, and narratives of explanation of functions of this product. You will never question how to use this product!

Cons: I do wish this product had more add-on features such as texting, social media tracking, and a mobile app.

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