--- description: Learn more about ZENOTI price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Medical Spa Software](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.co.za/software/131057/zenoti Page: 1 / 52\ Next: [Next page](https://www.capterra.co.za/software/131057/zenoti?page=2) > Level up with ZENOTI, the all-in-one AI powered solution for beauty, wellness, and fitness brands, trusted by 30,000+ businesses. > > Verdict: Rated **4.4/5** by 1256 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ZENOTI? \#1 AI powered software solution for salons, spas, medspas and Fitness. ZENOTI powers 30,000+ businesses, enhancing operations with AI while prioritizing human creativity and control. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1256 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Soham Inc dba Zenoti - **Location**: MERCER ISLAND, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$300,00 - **Pricing Details**: For accurate pricing, contact Zenoti directly. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Cambodia, Canada, France, Hong Kong SAR China, India, Malaysia, Netherlands, New Zealand, Norway, Philippines, Singapore, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Tracking - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Management - Class Scheduling - Client Management - Client Portal - Confirmations/Reminders - Customer Database - Customizable Branding - Customizable Forms - Electronic Payments - Email Marketing - Employee Management - Event Management - Faculty/Staff Management - For Barbershops - For Gyms - For Medical Spas - For Salons and Spas - For Yoga/Pilates Studios - Gift Card Management - HIPAA Compliant - Marketing Automation - Member Communication - Member Database - Member Portal - Membership Management - Mobile Access - Online Booking - Online Payments - Payment Processing - Payroll Management - Point of Sale (POS) - Recurring Appointments - Registration Management - Reminders - Reporting/Analytics - Staff Management - Team Management - Third-Party Integrations - Visitor Management - Website Integration ... and 4 more features ## Integrations (8 total) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Spa Software](https://www.capterra.co.za/directory/30582/medical-spa/software) ## Related Categories - [Medical Spa Software](https://www.capterra.co.za/directory/30582/medical-spa/software) - [Salon Software](https://www.capterra.co.za/directory/30028/salon/software) - [Spa Software](https://www.capterra.co.za/directory/30782/spa/software) - [Membership Management Software](https://www.capterra.co.za/directory/20045/membership-management/software) - [Scheduling Software](https://www.capterra.co.za/directory/30087/scheduling/software) ## Alternatives 1. [AestheticsPro](https://www.capterra.co.za/software/93446/aestheticspro) — 4.4/5 (626 reviews) 2. [Pabau](https://www.capterra.co.za/software/140062/pabau-crm) — 4.7/5 (624 reviews) 3. [Boulevard](https://www.capterra.co.za/software/180087/boulevard) — 4.6/5 (365 reviews) 4. [Mangomint](https://www.capterra.co.za/software/187593/mangomint) — 4.9/5 (306 reviews) 5. [Vagaro](https://www.capterra.co.za/software/153752/vagaro) — 4.7/5 (3631 reviews) ## Reviews ### "I highly recommend Zenoti for anyone looking for an EMR system that is with the times, user-friendly and robust." — 5.0/5 > **Nicole** | *02 February 2026* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: Working with the Zenoti has been a really great experience\! They have been flexible with their time throughout the setup process and how to we were able to work through our launch--during a busy holiday season\! Our Implementation manager was great and helped us work through the data with a fine tooth comb as we transitioned from our old system. > > **Cons**: Some constructive feedback is that it would be helpful if Zenoti's team allowed for more time with the implementation team once launching. After go-live, they offer a 2-week window with daily check-ins and standby access with the implementation manager. It took some time using the new system to identify areas that required more attention or development. But what I would say is that while their structure may not be setup for the additional support, my Implementation manager \[sensitive content hidden\] made/continues to make the effort to stay connected and follow through on open items. > > I highly recommend Zenoti for anyone looking for an EMR system that is with the times, user-friendly and robust. ----- ### "Absolutely Worth The Switch" — 5.0/5 > **Brady** | *11 September 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: We have loved that it is completely customizable. It is very feature heavy, and considerations have been given to almost every scenario due to the multiple clients on the platform and time in business. Much has already been thought through and there are solutions for 99% of what I needed in my business. I love the way we can categorize services into primary \& secondary types for public display on our booking link. This helps new and existing clients find our services with ease. There are some pretty simple things that they offer that I didn't get with my old platform that I am loving. Electronic \& redeemable gift cards online. A referral program with each client having an auto-generated unique code to share. Prompting for tips on select services with a provider but withholding on others. Multiple \& automated waivers/forms based on appointment type. etc. Like I mentioned, these are all pretty standard but were features that were missing on my old platform. The migration of all my data, including payment tokens, forms, etc. was pretty impressive also. We have a ton of data, and I believe we will get it all to transfer. Having a dedicated account manager and migration specialist was crucial and they did a great job for us\! Thanks \[sensitive content hidden\]\! Also, the platform has a little AI bot chat feature that is actually pretty solid. > > **Cons**: At first, the quantity of features was a bit overwhelming. There are just so many things you can do and its easy to get lost in the sauce early on. That slowly resolves itself overtime and becomes more of a perk than a hinderance. I also wish that they had a direct phone line for their support team. Maybe they do but so far I have been chatting through the AI bot, then if I don't find an answer, it will give an option to connect to an agent, but it usually isn't very fast that someone connects. Once they do, they have been helpful with screenshots and have even sent links for a video call when needed. > > Absolutely worth the switch. We opted for a full migration package and the team was super helpful. There is no way I would be doing all of this myself. Our staff is enjoying the platform and learning as we go\! Some quirks here and there but there has yet to be a platform that handles our offerings as cohesively as Zenoti. ----- ### "Oversold and under delivered." — 1.0/5 > **Caitlin** | *27 January 2026* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: There was a TON of features... If you want the option to do it all they can definitely find away to give you everything that you are looking for in an all in one system > > **Cons**: But because there was a TON of features it made the system incredibly difficult to navigate. It was so over built that simply changing the pricing of a product required going into several different places to do so. It made it incredibly difficult to do the simplest of tasks and the system overall is incredibly dated in its backend, customer bookings and UX. Most of all I was most disappointed in the company's customer service. They spend an absorbent amount of time trying to get you to sign on however trying to get support after the initial implementation was next to impossible. > > Oversold and under delivered. I was incredibly disappointed with the "robust" system. If robust is another analogy for dated, burdensome and cumbersome. The system has so many features that it makes it incredibly difficult to navigate. Terrible customer service, as they do not have phone support, only a AI bot and chat feature which is slow to respond. Unless you operate a multimillion dollar business with extreme need I suggest you look elsewhere. ----- ### "Zenoti For the Win" — 5.0/5 > **Kim** | *23 September 2025* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: "What we like most about Zenoti is how seamlessly it supports our patient experience—from customizable online forms to robust patient management tools. The platform is intuitive and easy to navigate, which makes daily operations much more efficient. Customer support has also been exceptional; any time we’ve had questions or needed help, the team (especially \[sensitive content hidden\]) has been quick to respond and incredibly helpful. Overall, Zenoti has made it easier to stay organized, deliver consistent service, and keep both our team and clients happy. > > **Cons**: Learning a new software was challenging at times, especially when navigating unfamiliar features or workflows. However, \[sensitive content hidden\], in particular, has been incredibly helpful and patient, making the process of resolving issues and understanding the system much smoother and less overwhelming. > > "Our overall experience with Zenoti has been positive. As with any robust software platform, there’s a learning curve—especially when first getting started or implementing new features. At times, the system can feel a bit overwhelming or unintuitive, which made onboarding a bit challenging. That said, the quality of customer support has made all the difference. \[sensitive content hidden\], in particular, has been incredibly helpful, patient, and knowledgeable. He’s made it much easier to troubleshoot issues, understand the platform, and feel confident using it. We truly appreciate the responsiveness and clarity of the support team, which has helped turn potential frustrations into manageable solutions. ----- ### "Hands down the best\!\!\!" — 5.0/5 > **Rachel** | *04 October 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: All of the features and capabilities, ease of use, and the entire team is excellent. I truly appreciate the implementation team’s patience and expertise during the onboard process as well. I’m excited to have the online booking feature enabled and looking forward to getting more organized with patient management. I’m able to get rid of two other systems bc zenoti covers it all\! > > **Cons**: Figuring out where certain features were located was a bit challenging at first, even with training. I used the same app for 15 years so making new habits will also take time. > > I had a great experience with Zenoti and am truly thankful for the implementation team’s guidance and support. ----- Page: 1 / 52\ Next: [Next page](https://www.capterra.co.za/software/131057/zenoti?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/131057/zenoti) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data