--- description: Learn more about ZENOTI price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Medical Spa Software](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.co.za/software/131057/zenoti Page: 1 / 52\ Next: [Next page](https://www.capterra.co.za/software/131057/zenoti?page=2) > Level up with ZENOTI, the all-in-one AI powered solution for beauty, wellness, and fitness brands, trusted by 30,000+ businesses. > > Verdict: Rated **4.4/5** by 1268 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ZENOTI? \#1 AI powered software solution for salons, spas, medspas and Fitness. ZENOTI powers 30,000+ businesses, enhancing operations with AI while prioritizing human creativity and control. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1268 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Soham Inc dba Zenoti - **Location**: MERCER ISLAND, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: US$300,00 - **Pricing Details**: For accurate pricing, contact Zenoti directly. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Cambodia, Canada, France, Hong Kong SAR China, India, Malaysia, Netherlands, New Zealand, Norway, Philippines, Singapore, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States ## Features - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Tracking - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Management - Class Scheduling - Client Management - Client Portal - Confirmations/Reminders - Customer Database - Customizable Branding - Customizable Forms - Electronic Payments - Email Marketing - Employee Management - Event Management - Faculty/Staff Management - For Barbershops - For Gyms - For Medical Spas - For Salons and Spas - For Yoga/Pilates Studios - Gift Card Management - HIPAA Compliant - Marketing Automation - Member Communication - Member Database - Member Portal - Membership Management - Mobile Access - Online Booking - Online Payments - Payment Processing - Payroll Management - Point of Sale (POS) - Recurring Appointments - Registration Management - Reminders - Reporting/Analytics - Staff Management - Team Management - Third-Party Integrations - Visitor Management - Website Integration ... and 4 more features ## Integrations (8 total) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Spa Software](https://www.capterra.co.za/directory/30582/medical-spa/software) ## Related Categories - [Medical Spa Software](https://www.capterra.co.za/directory/30582/medical-spa/software) - [Salon Software](https://www.capterra.co.za/directory/30028/salon/software) - [Spa Software](https://www.capterra.co.za/directory/30782/spa/software) - [Membership Management Software](https://www.capterra.co.za/directory/20045/membership-management/software) - [Scheduling Software](https://www.capterra.co.za/directory/30087/scheduling/software) ## Alternatives 1. [AestheticsPro](https://www.capterra.co.za/software/93446/aestheticspro) — 4.5/5 (657 reviews) 2. [Pabau](https://www.capterra.co.za/software/140062/pabau-crm) — 4.7/5 (643 reviews) 3. [Boulevard](https://www.capterra.co.za/software/180087/boulevard) — 4.6/5 (367 reviews) 4. [Mangomint](https://www.capterra.co.za/software/187593/mangomint) — 4.9/5 (331 reviews) 5. [Vagaro](https://www.capterra.co.za/software/153752/vagaro) — 4.7/5 (3642 reviews) ## Reviews ### "Wonderful Migration to Zenoti" — 5.0/5 > **Jacinda** | *10 April 2026* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer especially for franchising. Our account manager \[sensitive content hidden\] . is quick and efficient and lovely to work with. He has a clear understanding of our wants and needs and always finds. a solution for us. The zenoti team also provided a great training for us how to utilize the system and it is extremely easy to learn and navigate bookings, reporting, inventory, scheduling and payroll. > > **Cons**: The beginning of the migration process was a bit difficult because they paired us with a team in a different time zone so communication was hard but this was quickly rectified and we were then paired with \[sensitive content hidden\] who has been absolutely amazing. ----- ### "Onboarding with Zenoti EMR" — 5.0/5 > **Jeannine** | *11 April 2026* | Medical Practice | Recommendation rating: 8.0/10 > > **Pros**: The onboarding team ( \[sensitive content hidden\]) were all so patient and helpful as I navigated my way through sending my forms and services etc and learning how to use the system. Happily surprised how much of patient chart notes snd photos from prior EMR were brought over to Zenoti > > **Cons**: Its very robust and required many hours and late nights getting set up and learning the system. Felt very overwhelmed during onboarding and the early months using Zenoti > > Stressful but the team were so helpful it became manageable. Weekly calls to go over all our questions and fill gaps in understanding system. Now enjoying how well we can manage packages and membership sales, we have our chart forms nailed down and can make changes with ease as needed. Liking alot that leads coming in through website sts firecylg integrated into zenoth. Easy also to message patients directly in the system ----- ### "Great Features and Responsive Customer Service" — 5.0/5 > **Mckinzey** | *15 June 2026* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: What I like most about ZenotiI is how it streamlines daily operations and improves overall efficiency. The scheduling features make it easy to manage provider calendars, optimize appointment availability, and reduce scheduling conflicts, helping our team stay organized and productive. ZENOTI also offers robust tools for patient management, reporting, and communication, allowing us to save time on administrative tasks and focus more on delivering excellent patient care. The platform is intuitive and helps improve workflow across multiple departments. > > **Cons**: One aspect I liked least about Zenoti is that the dashboard can feel overwhelming, especially for new users. There is a large amount of information, features, and navigation options displayed at once, which can make it difficult to quickly find specific tools or reports. > > My overall experience with Zenoti has been very positive. The platform provides a comprehensive set of tools that help streamline daily operations, improve scheduling efficiency, and enhance the overall patient experience. Features such as provider scheduling, appointment management, reporting, and communication tools have helped our team operate more effectively and reduce administrative workload. The customer support team has also been a major strength, consistently providing timely and helpful assistance whenever questions or issues arise. While the dashboard can feel somewhat overwhelming at first due to the large number of features and options available, the system becomes much easier to navigate with regular use ----- ### "Zenoti seems to talk the talk but doesn't actually walk the walk." — 3.0/5 > **Erika** | *18 October 2025* | Alternative Medicine | Recommendation rating: 3.0/10 > > **Pros**: I've used Zenoti for a couple months at the spa where I work. It's nice to be able to use the desktop version when at work and still be able to see my client schedule and client forms on the mobile app from home. There are also a lot of features that make it clear and easy to use, and to customize different codes or icons so that with just a quick glance I can see if I client is new, is an existing member, and some of the specifics for their service booking. > > **Cons**: There seems to be some issues with integration between the desktop version and the mobile version. When at the spa on the desktop which is hard wired to internal servers within the location, on sporadically for random clients I'm not able to load the profile information, yet for the same client/appointent I am able to open it from a mobile device that is on the same server wifi. The GM has reviewed all of the permission settings as well as contacted our customer support and there doesn't seem to be a consistent reason or "fix". Additionally the mobile app is really glitchy both from my home wifi and on the spa wifi connection. The screen windows sometimes come up out of view, for example when opening my client schedule for the day only 1/4 of the schedule "window" is viewable to the far right of my screen and the rest is cut off with no ability to scroll or swipe over. Usually after I switch calendar/schedule layout views a couple times then it will come up like it's supposed to. Also, the mobile app takes a really long time to process when trying to open client profiles and forms which is very frustrating when on a tight client schedule. > > Overall it seems like Zenoti "should" be a great platform. It has tons of bells and whistles that would make it an ideal platform and I'm sure it has far more capability beyond the pretty basic level of use that my role utilizes it for. However, I personally would be a bit hesitant to recommend it and would likely not use it myself if I ran a full service spa. With as glitchy and unpredictable even the basic functions seem to be I would be nervous to even try utilizing some of the more complex features. ----- ### "Being patient is my goal" — 4.0/5 > **Amy** | *02 April 2026* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: The support before integration and the steps were very detailed and on schedule. The day we went live was hard but we made it. Our online scheduling has increased. I have learned to be patient with sending questions as they are addressed to me, passing these questions onto the message board. If I don’t understand, a live agent is easily available with helping. With Rocket Lane, the degree of help is answered with meetings set up to deep dive even further > > **Cons**: Sometimes my questions were getting answered and then they just stopped. I had to learn to be patient in the beginning and was forced to ask the message board. The Aplus rewards don’t automatically show, you have to find them. Customer returning products is not specified for product returns and Aplus rewards and redeeming points. > > It will get easier. Right now I find it harder to schedule and rebook guests. When I add services to a ticket, it seemed harder. Also, I still am confused with Zenoti live and Groovy Katz Salon. Training isn’t showing up anymore? I looked at a report that was giving me information and now the report is different. Where I was getting credit card fee’s and total credit card deposit… ----- Page: 1 / 52\ Next: [Next page](https://www.capterra.co.za/software/131057/zenoti?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/131057/zenoti) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data