17 years helping South African businesses
choose better software
Paycom
What Is Paycom?
Paycom provides user-friendly HR and payroll technology to enhance the entire employee life cycle, all in a single software. From onboarding and benefits enrollment to talent management and more, Paycom streamlines processes, drives efficiencies, increases data integrity and gives employees power over their own HR information through a self-service app. Cloud-based convenience streamlines processes among employees, managers and HR by seeing analytics on headcount, turnover, overtime and more.
Who Uses Paycom?
Paycom's single-application software helps companies automate and streamline payroll and HR processes, simplifying the employee life cycle.
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Reviews of Paycom
The easy way to manage and view your paycheck and schedule
Pros:
The easy and hassle free way to view and manage my paycheck and work schedule at home or on the go
Cons:
I didn't have any dislikes about this product.
Paycom Response
10 months ago
We're grateful you took the time to leave us a review, Brandon! It's great to hear Paycom made accessing your information so convenient!
Paycom simplifies payroll processes for our company
Comments: Employees will be responsible for their own actions going forward. Our company's cultural flaws have been exposed through Paycom software. It's making us evolve, but in a positive direction.
Pros:
Your sales representative and the service staff are committed to answering your inquiries and resolving any problems that may arise. I've worked in similar roles with other services before, and they're just not the same.
Cons:
Since our previous leader left the organization, communication with our new leader has been difficult. No one else was as helpful in guiding me through the steps as he was. Considered myself safe because I had previously used Paycom. I was completely unfamiliar with the Betti component.
Paycom Response
last year
We are happy to hear that Paycom's software has been instrumental in your organization's growth. Our team is committed to providing solutions that meet your specific needs and we appreciate your trust in us.
Alternatives Considered:
Paycom for the Win
Comments: Overall, our experience has been wonderful. Our dedicated account specialist is knowledgeable and so quick to help. When she's not available, they monitor her emails, so we never get left out in the cold. If she's unavailable by phone, one of her other teammates answers, and they've all been wonderful.
Pros:
Paycom puts all of our HR needs in one place. It's a great tool to complete all our projects and functions in the HR department.
Cons:
There are often changes that happen in the system that upset/change/revert our already fixed data to something it was before or something completely different than the team doesn't seem to know how/why it happens.
Paycom Response
4 weeks ago
Kimberly, we're happy to hear you have all your payroll needs in one place! We're also proud to know our team has provided you and your organization with knowledgeable and helpful assistance. Thank you for sharing your experience and leaving us a positive review!
Alternatives Considered:
Beware of Cost and other claims
Comments: We have had a bad experience with Paycom. They are a petty, unethical company. The salespeople do not accurately represent the costs of the system. Paycom over billed us by $100K in the first 12 months of the contract because they put the “wrong” rates in. Shame on us for not noticing this sooner, but when we did they would only pay us back $75K over 3 months! They said $25K of the disputed amount we “signed” up for. The implementation was also sloppy as many of the integrations that they had promised were not working. It was a revolving door of consultants trying to help us. I will give them credit for having a good mobile app and marginally better reporting, but if you are with ADP or UKG, think twice about switching. I am happy to talk about my experience.
Pros:
Mobile app is good as is the reporting in general.
Cons:
Fees that were charged were wrong and sales people did not thoroughly explain the billing process. Very opaque.
Paycom Response
last year
Hi, James. We've connected with the team serving your organization and understand they have been in contact with you to help resolve your concerns. We recommend working with them as they will be able to assist you. If you need anything further, please email us at [email protected].
Paycom is the best!
Pros:
Paycom is EXTREMELY user friendly and has taken so much tedious work off my plate as an HR Manager! Before Paycom, I have 7 different systems that I would bounce between which housed various types of employee data, and to be able to have all of that, and MORE, in one system has been amazing! In addition, the employee visibility / ownership has been a huge positive shift and they are happier to have the ability to do so many things at their fingertips. I would have to say my favorite Paycom feature is "Approve My Check". This has eliminated ALL human error with payroll!
Cons:
There is nothing so far that I do not like, but I will say the hardest feature to learn and get used to is reporting. It is very extensive and customizable, which is great and what every company needs, but getting to what you need takes a great deal of time in the beginning. Once you figure it out, its smooth sailing from there.
Paycom Response
3 months ago
Nikki, we're glad to hear you are benefitting from having all your payroll needs in one place. It's especially rewarding to hear the Paycom features have eliminated all human error. Thank you for the 5-star review and we are happy to continue serving your organization!