Who Uses Paycom?
Paycom's single-application software helps companies automate and streamline payroll and HR processes without sacrificing rigorous data security standards.
What Is Paycom?
Tired of cycling through endless payroll tasks and stacks of paperwork? Paycom's all-in-one payroll and HCM software provides access to robust tools for recruitment, payroll, talent and HR management, and more, in a single application. Employee information is stored securely while remaining easily accessible for important HR procedures. That saves time and stress spent re-keying information, navigating between HCM applications, searching for forms or managing complex payroll tasks.
Paycom Details
Paycom
http://www.paycom.com/
Founded 1998
Paycom pricing overview
Paycom does not have a free version and does not offer a free trial.
Free Version
No
Free Trial
No
Paycom deployment and support
Support
- Business Hours
Deployment
- Cloud, SaaS, Web
Training
- In Person
- Live Online
- Webinars
- Documentation
Paycom Features
Benefits Administration Software
- ACA Reporting
- Benefits Administration Outsourcing
- Benefits Dashboard
- COBRA Administration
- Deduction Management
- Disability Insurance Administration
- Employee Benefits Administration
- FMLA Administration
- HIPAA Compliant
- HSA/FSA Administration
- Health Insurance Administration
- Life Insurance Administration
- Online Benefits Enrollment
- Provider Management
- Retirement Plan Management
HR Software
Vendor has not completed this information.
Learning Management Systems
- Academic/Education
- Asynchronous Learning
- Blended Learning
- Built-in Course Authoring
- Corporate/Business
- Gamification
- Learner Portal
- Mobile Learning
- SCORM Compliance
- Synchronous Learning
- Video Conferencing
- eCommerce
- eLearning Companies
Onboarding Software
- Document Management
- E-Verify/I-9 Forms
- Electronic Forms
- Electronic Signature
- Employee Handbook
- Job Description Management
- Orientation Workflow Management
- Self Service Portal
- Task Management
- Training Management
Payroll Software
- 401(k) Tracking
- Benefits Management
- Check Printing
- Direct Deposit
- Multi-Country
- Multi-State
- Payroll Outsourcing
- Payroll Reporting
- Self Service Portal
- Tax Compliance
- Vacation/Leave Tracking
- W-2/1099 Preparation
- Wage Garnishment
Talent Management Software
- Compensation Management
- Competency Management
- Employee Lifecycle Management
- Goal Setting
- Individual Development Plans
- Onboarding
- Performance Management
- Recruitment Management
- Succession Planning
- Training Management
Time Clock Software
- Biometric Recognition
- Messaging
- Mobile Access
- Online Punch Card
- Payroll Management
- Punch card
- Reporting/Analytics
- Salaried Employee Tracking
- Sick Leave Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Workstation Tracking
Time and Expense Software
- Activity Tracking
- Billing & Invoicing
- Expense Tracking
- Project Tracking
- Reimbursement Management
- Time Tracking
- Time Tracking by Client
- Time Tracking by Project
Workforce Management Software
- Budgeting/Forecasting
- Contractor Management
- Employee Lifecycle Management
- Employee Scheduling
- Labor Forecasting
- Performance Metrics
- Recruitment Management
- Skills Tracking
- Time & Attendance Management
- Variable Workforce
Paycom Alternatives
More Paycom alternatives
Paycom Reviews
Read all reviewsOverall rating
Average score
Yasmine G.
-
Overall Rating5 /5
-
Ease of Use5 /5
-
Features & Functionality5 /5
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Customer Support5 /5
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Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 2020/07/21
"Allows for easier and simpler processes and efficiencies"
Comments: Overall Paycom seems to solve my problems before they arise; the integration between what would have been separate platforms allows for simplified processes and efficiencies that allows me to focus on the big picture rather than focus on the small tedious things.
Pros: Paycom is a one stop shop with one singular login. One of the key things that has been most beneficial is self onboarding, which reduced the HR workload, provides a 'mid-phase' to a prospective employee and active employee, and helps get drivers on the road 4-6 days faster than our previous process. In addition, the consistent monthly improvements are always an added bonus and I continue to be impressed with the developments
Cons: We wish there was a better integration capability to our third party platforms - though we primarily use Paycom, our industry requires use of many additional platforms. An integration outside of an API/SFTP would allow for an overall holistic view of our employee workforce and operations.
Vendor Response
by Paycom on 2020/07/29
Thank you for sharing your Paycom experience and we appreciate your feedback! We are happy to hear our software is helping simplify your HR processes
- Reviewer Source
- Source: GetApp
- Reviewed on 2020/07/21
Armaan D.
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Overall Rating5 /5
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Ease of Use4 /5
-
Features & Functionality5 /5
-
Customer Support5 /5
-
Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Source: GetApp
- Reviewed on 2020/05/01
"Paycom is Incredible and has the best support team!"
Comments: Engaging with our employees has been so much more efficient with Paycom! They love the interface and once they got the hang of using it, we began to learn things from them as we made our transition.
Pros: There are so many features within Paycom that we utilize to make our operations smoother and mainly to communicate messages from the top level all the way to our team members.
Cons: There are still times where you have to jump through certain hoops to get to an end goal, or a particular report is dug down deep somewhere, but for the most part, Paycom has been user friendly and their support team is great.
Vendor Response
by Paycom on 2020/05/05
Thank you for the 5-star review, Armaan! We're thrilled you have enjoyed working with our sales team and our support specialists! We appreciate your feedback, and we encourage you to continue sharing any enhancements you would like to see from us with your dedicated support team.
- Reviewer Source
- Source: GetApp
- Reviewed on 2020/05/01
Verified Reviewer
-
Overall Rating4 /5
-
Ease of Use4 /5
-
Features & Functionality4 /5
-
Customer Support5 /5
-
Value for Money4 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2021/01/19
"Loved as an admin"
Comments: Overall, I liked Paycom, it helped us consolidate HRIS and Payroll into one platform and upload mass employee data rather than having to enter it by hand.
Pros: As an Admin in the background I loved the reporting capabilities! You can report on anything and everything and customize the report however you'd like.
Cons: The team did not find it fully user friendly. It would take a lot of clicks to find what they were looking for. Also, by moving to Paycom, it made our 401k process a lot more manual. Having to enter employee rate changes by hand and upload 401k deductions by hand as well.
Vendor Response
by Paycom on 2021/01/22
We're glad to see you have enjoyed our software and customized reporting capabilities! We're interested in learning more about your feedback and how we can earn a 5-star rating from you. Feel free to reach out to us at [email protected]
- Reviewer Source
- Reviewed on 2021/01/19
Karissa B.
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Overall Rating3 /5
-
Ease of Use2 /5
-
Features & Functionality3 /5
-
Customer Support4 /5
-
Value for Money2 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/02/13
"Bait and switch, twice"
Comments: Bait and switch, twice now. Do not recommend.
Pros: Client specialist is excellent at responding.
Cons: Beware this is a company that seems to be having some internal changes to its policies and practices. The first sign is when our sales person quit. Upper Management and local sales team members blame others instead of focusing on customer service and doing the right thing. We were absolutely "misled". Twice. We should have gone with Paylocity which was considerably less expensive but chose this company because it had excellent reviews and we were told that our price point would not change, that Paycom does not raise their prices on existing clients. Lie. Just received a notice of a 3.8% after one year. We were told price would only increase if we opted to use any future add on features they developed. We were also misled and told that what we signed on for included all the modules they offered at the time of signing. Another lie. When we went to get training on some of these features, we were told we didn't have them activated even though we provided email proof with our sales person that we were expecting to have access to these modules when we signed on. I do not trust this company. A little over a year with them and we've had two major issues where we've had the bait and switch pulled on us. Software is ok once you're trained. We've experienced payroll glitches with incorrect amounts being shown as being removed from our bank but all three times it was caught and fixed in time thankfully. I cannot recommend this company.
Vendor Response
by Paycom on 2020/02/18
We're saddened to see this as your experience, as what you have described does not meet our expected standards. We pride ourselves on cultivating strong partnerships with our clients through our commitment to transparent communication. We would love the opportunity to learn more about your feedback and how we can help to improve your experience. Please reach out to us at [email protected] We look forward to speaking with you, Karissa!
- Reviewer Source
- Reviewed on 2020/02/13
Anthony B.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money5 /5
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/12/22
"Paycom complete HRIS and Payroll system"
Comments: Paycom helps streamline the on-going tasks of on-boarding and HRIS management. The software cuts own time-consuming aspects of people management and has increased the efficiency of the HR and Finance departments.
Pros: Paycom is an efficient and user friendly HRIS system that includes applicant tracking, on-boarding, payroll, and HR metrics. This is a wonderful, cost friendly tool for small non-profits.
Cons: The initial set-up is cumbersome and requires a good amount of upfront effort. However, once this process is complete, using the day-to-day programs are fairly easy.
Vendor Response
by Paycom on 2020/12/24
Thank you for the review and feedback! We're thrilled you find our software easy to navigate. Please share any enhancements you would like to see from us with your dedicated specialist or with our team at [email protected]
- Reviewer Source
- Reviewed on 2020/12/22
