--- description: Learn more about Paycom price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Paycom Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/30210/workforce-management/software) > [Paycom](/software/130949/paycom) # Paycom Canonical: https://www.capterra.co.za/software/130949/paycom Page: 1 / 57\ Next: [Next page](https://www.capterra.co.za/software/130949/paycom?page=2) > Paycom is a leading human capital management software provider that helps organizations across the U.S. and internationally. > > Verdict: Rated **4.4/5** by 1386 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Paycom? Through built-in decisioning logic and full-solution automation, Paycom reduces administrative burden for HR, managers and employees while streamlining HR and payroll processes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1386 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paycom - **Location**: Oklahoma City, US - **Founded**: 1998 ## Commercial Context - **Pricing Details**: Contact Paycom for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Czech, Dutch, English, European Portuguese, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Spanish, Turkish - **Available Countries**: Canada, Ireland, Mexico, United Kingdom, United States ## Features - Activity Tracking - Applicant Tracking - Attendance Tracking - Audit Management - Availability Management - Benefits Dashboard - Bonus Management - Budget Management - Business Process Automation - Calendar Management - Calendar Sync - Candidate Management - Career Development - Clock In/Out - Compensation Statements - Compliance Tracking - Course Management - Course Tracking - Direct Deposit - Document Management - Drag & Drop - Employee Benefits Administration - Employee Database - Employee Portal - Employee Scheduling - Employee Self Service - Expense Tracking - Goal Setting/Tracking - Health Insurance Administration - Interview Management - Invoice Management - Life Insurance Administration - Market Data Analysis - Mobile Receipt Upload - Online Benefits Enrollment - Payroll Reporting - Performance Management - Real-time Scheduling - Receipt Management - Salary Planning - Skills Assessment - Spend Control - Status Tracking - Task Management - Tax Compliance - Tests/Assessments - Time Tracking - Timesheet Management - W-2 Preparation - Workflow Configuration ... and 90 more features ## Integrations (2 total) - Indeed for Employers - NetSuite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Workforce Management Software](https://www.capterra.co.za/directory/30210/workforce-management/software) ## Related Categories - [Workforce Management Software](https://www.capterra.co.za/directory/30210/workforce-management/software) - [Payroll Software](https://www.capterra.co.za/directory/30202/payroll/software) - [Talent Management Software](https://www.capterra.co.za/directory/10029/talent-management/software) - [Time Clock Software](https://www.capterra.co.za/directory/30001/time-clock/software) - [Time and Expense Software](https://www.capterra.co.za/directory/30080/time-and-expense/software) ## Alternatives 1. [Deel](https://www.capterra.co.za/software/205015/deel) — 4.9/5 (4306 reviews) 2. [Rippling](https://www.capterra.co.za/software/172127/rippling) — 4.9/5 (4862 reviews) 3. [RUN Powered by ADP](https://www.capterra.co.za/software/185859/run) — 4.6/5 (1525 reviews) 4. [Paylocity](https://www.capterra.co.za/software/86714/webpay) — 4.3/5 (1928 reviews) 5. [ADP Workforce Now](https://www.capterra.co.za/software/155895/workforcenow) — 4.4/5 (7257 reviews) ## Reviews ### "Helpful System with Room for More Proactive Updates" — 4.0/5 > **Ashley** | *08 July 2026* | Construction | Recommendation rating: 7.0/10 > > **Pros**: What I like most about Paycom is the overall layout, aesthetics, and ease of navigation. The system is generally user-friendly, especially from the employee side, and it makes it easy for employees to access what they need. I also appreciate having a dedicated support contact/team to reach out to when questions come up. > > **Cons**: My least favorite part about Paycom is probably the frequent updates. I appreciate that Paycom is continuing to improve the system, but the rollouts happen with little notice, which can make it challenging to keep up from an HR/admin perspective. > > Overall, my experience with Paycom has been good. The platform is visually clean, easy to navigate, and helpful for employees managing their own information. While there are occasional challenges with updates and changes to the system, the support team and overall functionality make it a useful tool for HR and employee self-service. ----- ### "Payroll Specilist" — 5.0/5 > **Verified Reviewer** | *01 July 2026* | Staffing & Recruiting | Recommendation rating: 9.0/10 > > **Pros**: Paycom has made payroll and time tracking very easy and efficient. The platform is user-friendly, and I appreciate being able to manage timesheets, time-off requests, and payroll information all in one place. > > **Cons**: The mobile app could be more intuitive, and some features require multiple clicks to complete simple tasks. A more streamlined navigation experience would make it even better. > > Paycom has been a valuable tool for managing payroll and workforce administration. The platform is user-friendly, and features like timesheets, PTO requests, and payroll access have made the overall experience smooth and convenient. While there is room for minor improvements, it has been a dependable solution overall. ----- ### "Bad time to ask for a review" — 1.0/5 > **Ruth** | *08 July 2026* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: There really is not a lot at the moment that I can think of that I like most. There have just been too many issues overall. We have too many fresh issues at the moment. > > **Cons**: Scheduling is not tied to the timecards correctly, which causes issues with having an attendance policy in place. The lack of ability to make adjustments to pay statements is also a problem; you can't update certain pay rates, which causes too many work-arounds. The ability to have different pay codes tax at different rates on the same pay statement. I feel this is a way to make more money by processing more checks. The lack of ability for the system to calculate historical adjustments and process retro pay accordingly. The cost has been much higher than anticipated as we have spent a lot of time going backwards and fixing things. The EDI files are not what we were told they would be. They are very manual on your end, which has caused issues with Benefits and 401(k). Do not like that changes are done to the system without client input. You should get with the end-user. I don't like that we have to pay for a test system. Also don't like that every little thing is an extra cost; benefit help for open enrollment, 401(k) file feeds (which we were told could be handled and couldn't). The timeclocks are not intuitive enough, which causes problems for hourly employees punching in and out. > > Not a good one. The implementation just goes too fast and things are missed. There was no check list of things to go over so we are a year and a half in and still finding out things we should have known from the beginning. There needs to be a checklist to go over with clients on every piece. Other companies have long implementations because they are more thorough. I also don't feel that this system is built for a manufacturing environment. We are a 24/7 operation and there is just too many things that we have to review and watch because the system can't handle it on a timecard level. ----- ### "Automation at its best" — 5.0/5 > **MARIA** | *24 June 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Ease of Use - Paycom has streamlined many of our processes and has kept our HR staff overhead to a minimum > > **Cons**: I dislike how the periodic updates can mess up your system. These updates get applied site wide whether you wanted the change or not and sometimes, I struggle to see the value in some of these changes. I also think they should be better prepared on the "new change" and how it will affect your system. Its not usually found until an employee complains about not being able to see something or do something they used to be able to do. After that Paycom always has a work around but its frustrating that it takes an employee to find the error before it can be fixed. I wish Paycom was more intuitive on how that new update affects MY system. And maybe that is on the specific rep to be on top of those things, but whatever the case, that's the one CON, I have. > > Overall I am happy with Paycom. When we do have an issue, I get support from our rep, so I don't typically wait long for a resolution. and we have no intention of switching to a different platform. ----- ### "Streamlining HR and Payroll Operations" — 5.0/5 > **Verified Reviewer** | *29 July 2026* | Staffing & Recruiting | Recommendation rating: 8.0/10 > > **Pros**: Paycom provides a comprehensive HR and payroll platform that centralizes employee information, payroll processing, benefits administration, and reporting in one system. The employee self-service features are easy to use and help reduce administrative workload. Reporting capabilities and workflow automation have also been valuable for managing HR processes more efficiently. > > **Cons**: Some areas of the system can be complex to navigate, particularly when configuring reports or making certain administrative changes. There can be a learning curve for new users, and some processes require additional steps compared to other platforms. System customization options may also be limited in certain areas. > > Overall, Paycom has been a valuable tool for managing our HR and payroll functions. Having payroll, benefits, onboarding, and employee data in one system helps reduce manual work and improves efficiency. There are occasional challenges with reporting and system navigation, but the platform generally meets our needs and provides a solid foundation for managing our workforce and maintaining compliance requirements. ----- Page: 1 / 57\ Next: [Next page](https://www.capterra.co.za/software/130949/paycom?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/130949/paycom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data