17 years helping South African businesses
choose better software

What Is SimplePractice?

Focus on clients while SimplePractice does the rest. Maximize your availability by giving clients the option to request appointments online. After you approve a request, you can send paperless intakes and insurance forms directly from the Client Portal. Set up AutoPay to get paid on time, every time. Reduce no-shows with unlimited appointment reminders. Work on-the-go with our mobile app and integrated telehealth platform. Sign up for a free, 30-day trial today to try it out for yourself.

Who Uses SimplePractice?

Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more.

SimplePractice Software - 1
SimplePractice Software - 2
SimplePractice Software - 3
SimplePractice Software - 4
SimplePractice Software - 5

Not sure about SimplePractice? Compare with a popular alternative

SimplePractice

SimplePractice

4.6 (2,754)
US$29.00
month
Free version
Free trial
130
5
4.4 (2,754)
4.3 (2,754)
4.4 (2,754)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$39.00
month
Free version
Free trial
107
3
4.3 (928)
4.3 (928)
4.5 (928)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to SimplePractice

TheraNest
Top rated features
EMR/EHR
For Mental/Behavioral Health
HIPAA Compliant
Fusion
Top rated features
Appointment Management
HIPAA Compliant
Patient Records Management
TherapyNotes, LLC
Top rated features
EMR/EHR
For Mental/Behavioral Health
HIPAA Compliant
BestNotes
Top rated features
Charting
Document Management
HIPAA Compliant
Zoom Workplace
Top rated features
Screen Sharing
Two Way Audio & Video
Video Conferencing
CHIROSPRING
Top rated features
Appointment Management
For Chiropractors
Healthcare Compliance
TheraPlatform
Top rated features
Appointment Scheduling
For Mental/Behavioral Health
HIPAA Compliant
Google Workspace
Top rated features
Calendar Management
Document Storage
File Sharing
WebPT
Top rated features
Appointment Management
For Physical Therapy
HIPAA Compliant

Reviews of SimplePractice

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Lisa E
Lisa E
Board Certified Psychiatrist, Psychotherapist in Private Practice in US
Verified LinkedIn User
Medical Practice, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Does a lot.

5.0 6 years ago

Comments: Good overall. The one other thing I would like to mention is that you can’t get a live help from Tech support in real time. You can “attend” virtual classes, sign up for live classes (which I haven’t done. Time thing) and if you have a question, you can submit it to a chat community (not helpful, not enough docs so they responses are non-relevant) or you submit an email to technical support and they write back. Here’s the catch. You have to respond to their response right away or if you miss the 2; hour window they consider your request “satisfied” and they move in. My suggestion would be to hire more live real time tech support. And if you want to add physicians, consider adding eprescribe and a lab interface. Just my suggestions. There are lots of reasons to not cater to doctors, but if Simple Practice would want to do that, a few small fixes could make this a very usable and more complete package.

Pros:

Nice and plain in a lot of ways yet let’s you do these things: Set up your own intake forms, diagnostic codes, billing forms, scheduling, a secure patient portal so when patients contact you, you can send them a secure link they can use to sign your consent forms, pay you using a credit card which you don’t have to handle, schedule a session, and do a telehealth visit in a secure HIPAA compliant way. There is also a way to do billing so bills can be submitted to an insurance company.

Cons:

Simple practice is designed for mental health professionals and non-MD’s mainly, so as a psychiatrist, it does MOST but NOT ALL of the things I need for a telepsych practice. For example, I cannot e-prescribe, order labs or review lab results using simple practice. But that’s okay. They never claimed it could be used for this. So I am still getting off the ground with my own practice and will probably just use some work arounds such as writing paper scripts for now, and this is fine unless I get a patient who needs clozaril, lithium or delante, at which time I will need to get lab ordering and reviewing capabilities from somewhere else. So the thing is this. Simple Practice does a lot of things. For a psychotherapist non-prescriber, it would pretty much do everything you could ever want a platform to do. For a psychiatrist, it hits about 2/3 of the total function domain needed. For internal medicine, family medicine or endocrinology I would definitely recommend doing something else. They make no claims to physician specific and the main reason I picked it is for the telehealth and the billing simplification and the collect payment without touching money feature.

SimplePractice Response

6 years ago

Lisa, thanks for your positive SimplePractice review. We¿re glad that SimplePractice is working for your telepsyche practice - you can always submit suggestions to our team on how to improve SimplePractice even more at simplepractice.uservoice.com. - Gillian from SimplePractice

Minal
Psychotherapist, Founder in US
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source

Simple Practice - Great but pricey

4.0 4 weeks ago New

Comments: I used SP for years until they starting raising the prices quite frequently and by a lot. As a small sole practitioner it felt crazy to spend over $90/mo on an EHR when I didn't need/use a lot of the features.

Pros:

It has all the bells and whistles. It's really a great product and syncs with everything you need it to.

Cons:

It is really expensive compared to other EHRs out there and their customer service is ok

Bridget
Co-Owner in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

it was an ehhh for me

3.0 2 months ago New

Comments: i liked the product but it was expensive and difficult to get customer service

Pros:

very easy to use and to implement in a practice

Cons:

very expensive for the features that it offers

Carina
Therapist in US
Mental Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Would Recommend

4.0 3 months ago

Comments: Overall, I loved SimplePractice and wish I could go back to it.

Pros:

The ease of editing all assessments, notes, treatment plans, etc was FANTASTIC. I also loved how easy it was to adjust appointments in the calendar, send documents to clients, and so much more.

Cons:

The billing became a problem for the group practice I was working at. It was also a problem to have more than one contact on a client profile which was challenging for working with children. I believe this may have been fixed since I left that agency.

Jose
Medical Biller in US
Medical Practice, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Simple Practice, Easy to Use

4.0 2 months ago

Comments: It has been good and smooth. Easy to submit new claims and follow ups.

Pros:

Is very easy to use. All the information is easy to find.

Cons:

Process about deleting a claim. It is too difficult.