15 years helping South African businesses
choose better software

What Is SimplePractice?

Focus on clients while SimplePractice does the rest. Maximize your availability by giving clients the option to request appointments online. After you approve a request, you can send paperless intakes and insurance forms directly from the Client Portal. Set up AutoPay to get paid on time, every time. Reduce no-shows with unlimited appointment reminders. Work on-the-go with our mobile app and integrated telehealth platform. Sign up for a free, 30-day trial today to try it out for yourself.

Who Uses SimplePractice?

Health and wellness practitioners in private practice including therapists, psychologists, speech-language pathologists, occupational therapists, dietitians, massage therapists and many more.

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Reviews of SimplePractice

Average score

Overall
4.6
Ease of Use
4.4
Customer Service
4.4
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Amanda
Amanda
Program Director in US
Verified LinkedIn User
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Simple Practice saved me!

5.0 5 years ago

Comments: Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.

Pros:

I love all of the things that the developers decided to incorporate in this platform. You can upload your business documents, any documents relevant to your client records and so much more. I have created questionnaires that are specific to my practice so that I can gather data upfront and this prevents me from missing out on money. I love the integration for scheduling appointments, telehealth and billing and invoicing. If you want to streamline your practice, this is for you.

Cons:

Clients cannot pay partial balances in their client portal yet, those payments have to be taken in the office.

SimplePractice Response

5 years ago

Amanda, thanks for your positive review. We're proud to give you the back office you need to run a professional practice. Please don't hesitate to reach out if there's any additional feedback you have. - Gillian from SimplePractice

Jose
Business Manager in Bolivia
Cosmetics, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Outstanding product at an affordable price

5.0 7 months ago

Comments: Initially hesitant to adopt SimplePractice, I was accustomed to and comfortable with another EHR system. However, upon making the transition and familiarizing myself with the platform's navigation, the evident ease of use quickly became apparent.

Pros:

I spend significantly less on this software compared to a similar product I used before. It's user-friendly, and the customer support team responds promptly to my inquiries.

Cons:

The current system lacks user-friendly features that would facilitate a smooth document submission process.

Lynn
Licensed Clinical Social Worker in US
Mental Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source

Simple Practice

5.0 2 months ago

Comments: I have been pleased with the use of this EMR and the ability to learn to use it.

Pros:

Ease of use, flexibility in making it more personalized to your business.

Cons:

The ability for client's to pay the invoices sent to them directly without my assistance.

Carol
Therapist in US
Mental Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Frustrations

1.0 last month New

Comments: There are so many things that the programming does without my oversight that have created problems with my clients. I do not like the system invoicing clients without my approval, or billing their credit cards. I have felt that the software is running my practice rather than me.

Pros:

I am sure that there are positive things about this EHR, but at this point I am too disappointed to remember anything.

Cons:

I HATE the fact that the programming removes clients whom I have scheduled on a weekly basis from my schedule without apprising me or the client. On 5 occasions it has appeared that I stood up a client or forgot about them, since they were no longer on my schedule suddenly with no warning.

Vincent
Clinical Sex Therapist in US
Mental Health Care, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Easy-to-Use, Customizable, and Well-Intergrated

5.0 4 months ago

Comments: Overall, this is a great product. I'd just recommend a few minor adjustments and it would be the perfect EHR!

Pros:

I really love the intuitive calendar management. I can 'drag and drop' appointments and can easily set recurrences and move recurring appointments. I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly changes in information (i.e. client progress, client needs).

Cons:

I would improve the Telehealth app. The Telehealth app seems to malfunction quite frequently when clients are using their phones to join appointments. I have also noticed that my video glitches quite frequently. I would also improve the 'Share' function on Telehealth. It is very hard to screenshare and use it for sharing worksheets and handbooks.