by Dealer.com4.4 / 5 21 reviews
Average Ratings21 reviews
- Overall 4.4 / 5
- Ease of Use 4.3 / 5
- Customer Service 4.3 / 5
- Features 4.2 / 5
- Value for Money 4.1 / 5
- Free Version No
Cloud, SaaS, Web
About Dealer.com ControlCenter
Online inventory tracking solution that offers vehicles video and photo uploading, pricing, incentives management, and marketing tools.
Dealer.com ControlCenter Most Helpful Reviews
Reviewed on 2019/04/29
Dealer.com ControlCenter Review
Comments: Using Dealer.com ControlCenter is a great way to make sure you are getting all the correct info you need for the dealership. Highly recommended for anyone looking to close more sales.
Pros: Dealer.com ControlCenter provides everything I need to make sure I get enough eyes on the vehicles we sell at the dealership. This gives me full control when it comes to monitoring and statistics as well. You need to know when something isn't working and this Control Center gives you great insight.
Cons: I find some of the navigation to be a little hard to understand. It's not the best layout and it feels like not a lot of thought when into how to properly jump from area to area. But, once you understand where everything is it becomes much easier. I wish there was a way to edit the panels in the order of my choosing.
Reviewed on 2019/02/21
Support is great, But more widgets could be added
Comments: Dealer.com is a great product to make sure that you can stay open 24 hours a day. The ability for customers to view your inventory online is crucial and they allow you to do that with minor hiccups.
Pros: Support is great, and we don't have many issues when it comes to our website that can't be resolved quickly. This is extremely important as our website drives most of our business. We use CDK for some of our other sites, and we constantly have problems with that site.
Cons: The sites seem to be pretty basic, and the lack of widgets don't allow for a particularly visually appealing site. I would also like to see a mobile app included in the subscription.
Reviewed on 2017/11/14
Great website and easy to edit
Pros: We have used dealer.com for over 6 years. It is easy to make changes in their backend tool to your website. Support team is great help and usually in a timely manner.
Cons: There are other providers that seem to be more technologically advanced than dealer.com. Recently we have been switched between a few reps. It would be nice to have a consistent one who can help make suggestions and be there for quick questions and understand your wants and needs as a car dealership.
Reviewed on 2018/06/13
We use this to control our inventory on AutoTrader.ca and to merchandise our new and used vehicles.
Comments: This tool seems to be on top of the emerging technologies in the field.
Pros: It is extremely easy to navigate and has a variety of reporting measurements which is important to my role. This tool is put together by a team that clearly understands our needs as an automotive dealer.
Cons: I don't know if it is an issue with Dealer.com or AutoTrader but we cannot syndicate photos from dealer.com to our actual website.
Reviewed on 2017/06/07
I love how easy it is to use Control Center
Pros: Easy to build webpages, large media library, great informational reporting, and the support staff is friendly and always willing to help.
Cons: There have been times that I don't have some widgets I need. So I think just add more widgets for users that know how to use the software.