--- description: Learn more about ClinicTracker price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ClinicTracker Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [ClinicTracker](/software/130373/clinictracker-connect) # ClinicTracker Canonical: https://www.capterra.co.za/software/130373/clinictracker-connect Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/130373/clinictracker-connect?page=2) > ClinicTracker is the complete behavioral health EHR Solution. > > Verdict: Rated **4.3/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ClinicTracker? ClinicTracker is designed and specifically tailored to address the unique workflows, needs, and challenges of the mental health and chemical dependency professionals we serve. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 51 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: JAG Products - **Location**: Dewitt, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$70,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact ClinicTracker for pricing information tailored to your needs. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras and 15 more ## Features - ABA Data Collection - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Claims Scrubbing - Client Portal - Code & Charge Entry - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Customizable Forms - Customizable Templates - Decision Support Software - Document Management - E-Prescribing - EMR/EHR - Electronic Payments - For Medical Purposes - Forms Management - HIPAA Compliant - Initial Assessments - Insurance Eligibility Verification - Invoice History - Invoice Management - Medical Billing - Medication Management - Multi-Provider Practice - Online Forms - Patient Communications - Patient Intake - Patient Portal - Patient Records Management - Payment Processing - Practice Management - Prescription Management - Progress Notes - Progress Tracking - Remittance Advice - Reporting & Statistics - Reporting/Analytics - Self Service Portal - Telemedicine Software - Therapy Notes - Third-Party Integrations - Treatment Planning - Video Conferencing ## Integrations (1 total) - Google Maps ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Mental Health Software](https://www.capterra.co.za/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.co.za/directory/30217/mental-health/software) - [Patient Management Software](https://www.capterra.co.za/directory/30780/patient-management/software) - [Electronic Medical Records Software](https://www.capterra.co.za/directory/20028/electronic-medical-records/software) - [Medical Billing Software](https://www.capterra.co.za/directory/30026/medical-billing/software) - [Telemedicine Software](https://www.capterra.co.za/directory/30949/telemedicine/software) ## Alternatives 1. [Carepatron](https://www.capterra.co.za/software/195467/care-patron) — 4.4/5 (858 reviews) 2. [EHRYourWay](https://www.capterra.co.za/software/118789/ehr-your-way) — 4.9/5 (528 reviews) 3. [TheraNest](https://www.capterra.co.za/software/130400/theranest-mental-health) — 4.4/5 (1050 reviews) 4. [SimplePractice](https://www.capterra.co.za/software/130710/simplepractice) — 4.6/5 (2827 reviews) 5. [Valant EHR Suite](https://www.capterra.co.za/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews) ## Reviews ### "Wonderful system" — 5.0/5 > **Amanda** | *04 July 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: I have loved the billing team since starting with them. They have made the process simple and where I can focus on my clients rather than chasing down money from insurance companies. > > **Cons**: It takes time to set everything up. I started with them when they were using different servers and since they changed the system has been a bit difficult (buggy). > > I have loved them and they are the only system I will use in my private practice. They have been responsive when I have had problems with either the system or billing. The team as a whole has been amazing to work with\! ----- ### "The Perfect Pair. Finding the ideal Clinical and Billing System" — 4.0/5 > **Jacqueline** | *11 July 2025* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: The Staff is very knowledgeable with their product and always Professional with their customers. They take the time to look into our concerns and resolve them as best as possible to suit our needs which includes updates to their system. Friendly, Professional and Prompt Assistance. Working in ClinicTracker is user Friendly although; I look forward to more enhancements and updates to run a more smoother billing program. > > **Cons**: Clinictracker edits that include adding, updating, or deleting insurance information and Authorizations. These edits or updates are not able to transfer all the billing information automatically to all appropriate areas involving the Billing process. Manual updates or extra steps are required depending if the appointment was already created, transitioned and / or billed however; some enhancements have already been put in place for a smoother transition and easier fix as well as the Development Team being focused on continued improvement and future capabilities throughout the entire clinical and billing system.. > > Satisfied with my overall experience and looking forward to potential upgrades as we move forward in our new system. ----- ### "Updates Needed" — 3.0/5 > **Carolyn** | *09 July 2025* | Mental Health Care | Recommendation rating: 4.0/10 > > **Pros**: The automatic reminders to clients. This helps the client remember their appointments each week and gives them access to their portal. > > **Cons**: Too many things to click and issues with recurring appts. When a recurring appt is changed it should not affect past appointments already completed. > > I did not find it difficult to use but it's not the most user friendly. I would like if it was updated. ----- ### "ClinicTracker is Amazing" — 5.0/5 > **Betsy** | *07 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Clinic Tracker software is easy to use and user‑friendly... robust initial training ClinicTracker support was there for us, ready to launch on time.I’m impressed with their commitment to quality and customer care The software was very user-friendly, intuitive, and came with the support we needed > > **Cons**: Launching it is not plug‑and‑play Modules like treatment plans, crisis plans, or diagnostic assessments don’t work well out of the box; often, you'll need custom pay-for tweaks. > > Your technical support is world‑class It's feature-rich, specialized for behavioral health, and highly customizable, with strong support and solid value. The trade-offs are in the initial setup, occasional technical hiccups, and add-on costs for pre-built modules. If you're agile enough to invest time and tech resources, this system can become the backbone of your behavioral health practice. ----- ### "High Potential" — 4.0/5 > **Kaitlyn** | *07 July 2025* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: It allows me and my supervisors to share information about our clients with ease. The dashboards allow for personalized setup for my needs. > > **Cons**: There were some instances where I had to choose from a drop down menu instead of having the option to type in a more accurate situation for clients. > > Overall, clinictracker is a huge step up from where we were before. It has a lot of potential and meets most of our needs. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.co.za/software/130373/clinictracker-connect?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/130373/clinictracker-connect) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data