--- description: Learn more about Zapier price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zapier Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Data Integration Tools ](/directory/8/integration/software) > [Zapier](/software/130182/zapier) # Zapier Canonical: https://www.capterra.co.za/software/130182/zapier Page: 1 / 124\ Next: [Next page](https://www.capterra.co.za/software/130182/zapier?page=2) > Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs. > > Verdict: Rated **4.7/5** by 3070 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zapier? Small and mid-sized businesses. Zapier helps business owners, marketers, IT professionals, operations professionals, and more unlock the power of automation. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 3070 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zapier - **Location**: San Francisco, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$29,99 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Business Process Automation - Collaboration Tools - Compliance Management - Dashboard - Data Import/Export - Data Management - Data Security - Database Support - Deployment Management - Drag & Drop - For No-Code Development - Integration Management - Integrations Management - Monitoring - Multiple Data Sources - No-Code - Pre-built Connectors - Process Modeling & Designing - Task Management - Templates - Third-Party Integrations - Visual Modeling - Workflow Configuration - Workflow Management ## Integrations (127 total) - 123FormBuilder - AWeber - ActiveCampaign - Acuity Scheduling - Adobe Commerce - Airtable - Alchemer - Asana - Basecamp - BigCommerce - Bitbucket - Box - Brevo - Buffer - Calendly ... and 112 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Data Integration Tools ](https://www.capterra.co.za/directory/8/integration/software) ## Related Categories - [Data Integration Tools ](https://www.capterra.co.za/directory/8/integration/software) - [No-Code Development Platforms](https://www.capterra.co.za/directory/32095/no-code-platform/software) - [Low-Code Development Platforms](https://www.capterra.co.za/directory/31756/low-code-development-platform/software) - [iPaaS Software](https://www.capterra.co.za/directory/32296/ipaas/software) - [Cloud Integration Software](https://www.capterra.co.za/directory/30852/cloud-management/software) ## Alternatives 1. [viaSocket](https://www.capterra.co.za/software/1066020/viasocket) — 4.8/5 (648 reviews) 2. [monday.com AI Work Platform](https://www.capterra.co.za/software/147657/monday-com) — 4.6/5 (6097 reviews) 3. [Jira](https://www.capterra.co.za/software/19319/jira) — 4.4/5 (15459 reviews) 4. [Asana](https://www.capterra.co.za/software/120550/asana-pm) — 4.5/5 (13650 reviews) 5. [Trello](https://www.capterra.co.za/software/1010321/trello) — 4.5/5 (23594 reviews) ## Reviews ### "Zapier in review" — 4.0/5 > **Arshad** | *21 January 2025* | Leisure, Travel & Tourism | Recommendation rating: 7.0/10 > > **Pros**: The vast library of connectors to ad from different platforms. > > **Cons**: The costing can sometimes make it unfeasible. > > Good scope of functionality \& easy to use. Quick to get going and get things up and running. ----- ### "Zapier is a powerful automation tool..." — 4.0/5 > **Benjamin** | *22 October 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Easy to Use: The no-code interface is beginner-friendly, with clear workflows and templates for quick setup. > > **Cons**: Pricing: Zapier’s plans can get expensive, especially if you need premium app integrations or higher task limits. ----- ### "Zap Goes the Review\!" — 5.0/5 > **Richard** | *25 July 2026* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: Zapier is now the AI-native way to create automations and workflows for digital teams, I really enjoy using Zapier to connect platforms that don't have integrations and be able to streamline my business. The overall cost of Zapier is incredibly affordable, considering that setting up APIs or doing your own out-of-the-box integrations would be ten times more expensive. I think that overall it's a great platform. > > **Cons**: Occasionally, your apps will break and you'll have to reset or rebuild them, and that can be a frustrating experience. It is a persistent bug and issue that's been going on for years. However, I'd say that this is rare and the overall platform is incredibly stable. > > Zapier is essential for connecting tools and platforms that don't natively speak to each other. I really appreciate their customer support, the ease of use, and the ability to use it to automate tasks and workflows. ----- ### "A literal way to automate anything" — 5.0/5 > **Daniel** | *23 July 2026* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: I use Zapier for two pretty different things, keeping my personal deal monitor groups running and handling automation for my dealership, and it’s held up well for both. On the deal monitor side, it watches for triggers and automatically pushes alerts or updates into the channels I actually check, so I’m not manually refreshing anything or missing a good opportunity because I wasn’t looking at the right moment. For the dealership it connects leads and paperwork triggers into my CRM and notification tools without me having to manually enter anything, which keeps things moving even when I’m not sitting at a desk. It connects with almost anything, so whether it’s a spreadsheet, a messaging app, or a lead source there’s usually already a built in way to link it up without needing custom code. Once a zap is built correctly for either use case it just runs quietly in the background and does its job. > > **Cons**: Pricing scales up fast once you’re running two separate use cases with their own task volume, since dealership automations and deal monitor alerts both eat into the same monthly task limit. Troubleshooting a broken zap isn’t always straightforward either since it’s not obvious which step in the chain failed, so you end up clicking through everything trying to find where it broke. Building out the more advanced logic like filters or multi step conditions takes real trial and error and that learning curve gets steeper the more complex either workflow gets. Running both use cases side by side also means keeping track of which zaps belong to which purpose, so organization matters more than I expected. > > Having one tool that handles both my personal deal monitoring and my dealership automation has been genuinely useful, even though they’re serving completely different purposes. For deal monitoring it means I catch things faster without babysitting a group manually and for the dealership it means leads and updates flow into my workflow without constant manual entry. The pricing and occasional troubleshooting headaches are the main downsides but the time saved across both use cases makes it worth keeping running. I’d recommend it to anyone juggling more than one automation need since it flexes well across very different workflows without needing separate tools for each. ----- ### "Poor customer service" — 2.0/5 > **Homan** | *22 May 2026* | Retail | Recommendation rating: 2.0/10 > > **Pros**: I appreciated that Zapier features a clean user interface and was relatively straightforward to configure. We used them for over a year. > > **Cons**: My experience with their customer support was very poor. In particular, an agent named \[sensitive content hidden\] did a subpar job handling our concerns. Their subscription downgrading process is deceptive, giving the impression that your account has been downgraded when the change hasn't actually gone through. The customer service was not willing to acknowledge this issue and address our concerns. > > Ok. Customer service offset what the product offers. I would rather go with a competitor with better customer service. ----- Page: 1 / 124\ Next: [Next page](https://www.capterra.co.za/software/130182/zapier?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/130182/zapier) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data