--- description: Learn more about Covetrus Pulse price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Covetrus Pulse Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/30617/veterinary/software) > [Covetrus Pulse](/software/130107/covetrus-pulse) # Covetrus Pulse Canonical: https://www.capterra.co.za/software/130107/covetrus-pulse Page: 1 / 23\ Next: [Next page](https://www.capterra.co.za/software/130107/covetrus-pulse?page=2) > Meet Covetrus Pulse, the industry’s first all-in-one vOS. With Covetrus AI, save 6+ hours/week\*, auto-generate SOAP notes \& more\! > > Verdict: Rated **4.0/5** by 542 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Covetrus Pulse? Companion, small animal, equine, and mixed veterinary practices in North America. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 542 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.6/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Covetrus Software Services - **Location**: Portland, US - **Founded**: 1988 ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: Contact Covetrus for more pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting - Appointment Scheduling - Charting - Client Management - Communication Management - Confirmations/Reminders - Document Storage - E-Prescribing - Inventory Management - Patient Portal - Patient Records Management - Payment Processing - Treatment Planning ## Integrations (1 total) - Covetrus vRxPro ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Veterinary Software](https://www.capterra.co.za/directory/30617/veterinary/software) ## Alternatives 1. [ezyVet](https://www.capterra.co.za/software/99977/ezyvet-cloud-vet-software) — 4.6/5 (276 reviews) 2. [DaySmart Vet](https://www.capterra.co.za/software/133166/DaySmart-Vet) — 4.6/5 (281 reviews) 3. [Instinct Science](https://www.capterra.co.za/software/1017062/instinct-emr) — 4.9/5 (234 reviews) 4. [Shepherd](https://www.capterra.co.za/software/172485/shepherd-app) — 4.7/5 (87 reviews) 5. [Covetrus vRxPro](https://www.capterra.co.za/software/204324/covetrus-prescription-management) — 4.3/5 (196 reviews) ## Reviews ### "Great Cloud Based Recordkeeping\!" — 5.0/5 > **Dana** | *25 April 2026* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: I love that Pulse is easy to navigate through the site and can be accessed from anywhere since it is cloud based. No installations required\! > > **Cons**: The transition from DVMax to Pulse was rather tricky and the records that have transferred over look wonky. > > Overall working with pulse has been great. Its easy to use and we don't have to worry about servers being down. We have internet- we have Pulse. ----- ### "Good for most General Practices" — 4.0/5 > **Jessie** | *10 July 2025* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: Covetrus has several programs that integrate with it, and they are always adding more features. They are also a beta program, and allow customers to make suggestions > > **Cons**: Sometimes it can be frustrating with the limitations of the types of reports they offer to track revenue. If I want to track how many dental packages we do, we have to add up all the revenue ourselves. > > Overall a good program. I appreciate they have lots of training videos, and live support. It makes it easy training new employees. Overall user friendly as well ----- ### "Please read before considering Pulse. Software is very poorly designed" — 2.0/5 > **Paul** | *03 April 2026* | Veterinary | Recommendation rating: 1.0/10 > > **Pros**: It is a cloud based software, but that is one of the few benefits. Most of the updates seem to make the system slower and more difficult to use. > > **Cons**: We have been using Pulse for 5 years now. I am frustrated with the software on a daily basis. It is an extremely slow interface ( much time wasted waiting for software to respond), there are many options that don't work correctly ( search functions, refilling prescriptions, writing notes ). I generally find the software exhausting to use - so many mouse clicks are required to accomplish even the most simple tasks, navigating from patient file to entering charges to checking out patients is extremely inefficient. > > I truly find Pulse to be a significantly inferior operating software. Every time the company updates the program - it seems like more options fail to work. After the most recent update, now the patient search and find options just don't work any more. I really wish we could more easily change our software - working with Pulse is one of the most tedious, time consuming and frustrating parts of my day. ----- ### "One of the Better Choices for a PIMS" — 4.0/5 > **Linda** | *17 February 2025* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: User friendly and intuitive as compared to others considered. Excellent tech support who have vetmed background and understand the issue/question. > > **Cons**: Was not told only an outdated, unavailable Dymo printer was required or offered to purchase one until I made a frantic call prior to opening. Also requires a print server we were not informed of. Without a label writer handwritten labels for every medication would be required. This is a CRITICAL requirement that STILL has not been fixed. Many knowledge based articles are not current requiring a phone call to tech support. Handling of bug fixes in releases is not done efficiently. > > Overall it is a decent PIMS with some issues as most software have. A few critical issues are not being addressed. While tech support is wonderful, whomever is leaded the requirements build and release effort does NOT appear to be knowledgeable in vetmed and is therefore missing some key BUG fixes and easy enhancements that could allow Pulse to remain as a top competitor in the PIMS selection. There are many other competitors now and Covetrus does not have a good overall opinion in the field. ----- ### "Would recommend for smaller clinics" — 4.0/5 > **Deb** | *01 March 2025* | Veterinary | Recommendation rating: 8.0/10 > > **Pros**: The ease of being able to real time chat with someone for any issues. Easy to learn. Click vs F keys or tabbing. > > **Cons**: Not being able to run some year end reports easily. There is no messing/emailing through the system for staff. To send phone messages or concerns etc. Still have to hand write these or type them up and print them and give them diretly. The full sign up to start using process is very lengthy. > > Works as intended, would prefer a way to send messages/emails through it. Easy to learn and get help. Support is typically great. The integrations need help, rapport, online pharmacy, microchip registration etc need help. System itself is great. Lacks year end reports. ----- Page: 1 / 23\ Next: [Next page](https://www.capterra.co.za/software/130107/covetrus-pulse?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/130107/covetrus-pulse) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data