--- description: Learn more about Mailjet price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mailjet Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [Mailjet](/software/130105/mailjet) # Mailjet Canonical: https://www.capterra.co.za/software/130105/mailjet Page: 1 / 19\ Next: [Next page](https://www.capterra.co.za/software/130105/mailjet?page=2) > The best email marketing software that’s built for devs and loved by marketers > > Verdict: Rated **4.2/5** by 451 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Mailjet? Mailjet has offices worldwide and operates with 100k+ clients and partners across 150 countries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 451 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sinch ## Commercial Context - **Starting Price**: US$17,00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Mailjet’s free plan gives you access to major features like 1,000 contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month. Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more. Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish - **Available Countries**: Australia, Belgium, Brazil, Canada, China, France, Germany, India, Ireland, Japan, Mexico, Netherlands, New Zealand, Spain, Sweden, United Kingdom, United States ## Features - A/B Testing - API - Alerts/Notifications - Autoresponders - CAN-SPAM Compliance - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Click Tracking - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Domain Check - Drag & Drop - Drip Campaigns - Email Management - Email Marketing - Email Templates - Email Tracking - Event Triggered Actions - Landing Pages/Web Forms - Lead Capture - List Management - Marketing Automation - Message Personalization - Mobile Optimization - Real-Time Notifications - Reporting/Analytics - Segmentation - Simple Mail Transfer Protocol (SMTP) - Subscriber Management - Syntax Check - Team Management - Template Management - Third-Party Integrations - WYSIWYG Editor ## Integrations (81 total) - Act\! - ActiveCampaign - Adobe Commerce - Airtable - Amazon Seller Tool - Asana - BigCommerce - Bullhorn ATS & CRM - Calendly - Capsule - ClickFunnels - Close - Contactually - Copper - Dropbox Business ... and 66 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software) ## Related Categories - [Email Marketing Software](https://www.capterra.co.za/directory/30013/email-marketing/software) - [Transactional Email Software](https://www.capterra.co.za/directory/31564/transactional-email/software) - [Landing Page Software](https://www.capterra.co.za/directory/30844/landing-page/software) - [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software) - [Email Tracking Software](https://www.capterra.co.za/directory/31325/email-tracking/software) ## Alternatives 1. [Brevo](https://www.capterra.co.za/software/132996/brevo) — 4.6/5 (3411 reviews) 2. [Gmail](https://www.capterra.co.za/software/202338/gmail) — 4.8/5 (13329 reviews) 3. [Mailchimp](https://www.capterra.co.za/software/110228/mailchimp) — 4.5/5 (17572 reviews) 4. [MailerLite](https://www.capterra.co.za/software/136603/mailerlite) — 4.7/5 (2256 reviews) 5. [Constant Contact](https://www.capterra.co.za/software/31898/constant-contact) — 4.3/5 (2913 reviews) ## Reviews ### "Used to be great, until they outsourced support..." — 1.0/5 > **naeem** | *27 June 2024* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: Used to work great, migrated away from Mailchimp to Mailjet and for nearly 4 years, every week we sent out mailers successfully to over 75 000 subscribers. Until one subscriber complained (despite all our subscribers being opt-in) And support consisted of folks who can only reply scripted responses and not English as a first language. Without us explaining, they simple throttled our send limits. > > **Cons**: poor customer service. lousy rules and no loyalty to a 4+ year old client. > > Used to work great, migrated away from Mailchimp to Mailjet and for nearly 4 years, every week we sent out mailers successfully to over 75 000 subscribers. Until one subscriber complained (despite all our subscribers being opt-in) And support consisted of folks who can only reply scripted responses and not English as a first language. Without us explaining, they simple throttled our send limits. The irony is. THEIR wordpress plugin handles subscriptions, but support wants to know how customers subscribe to our mailing list. After explaining 3 times that its via a form that is setup by their very own plugin. Support shifts the goal posts. Anyway, we run a business and have no patience to deal with inept call center drones who treat customers like crap. We promptly cancelled. Not surprising they dont even have a retentions system. Now moved over to Email Octopus \& Amazon AWS - never better, support is not only responsive but takes the time to actually read and have a human respond, not a copy and paste drone reply. ----- ### "Good service" — 5.0/5 > **Gareth** | *10 September 2025* | Insurance | Recommendation rating: 8.0/10 > > **Pros**: Easy to use layout, good support, good content around helping to be successful, I like the UI as well > > **Cons**: Email deliverability could be addressed more in teh flow of creating campaigns to help get them in to inbox > > I like the service it is better value than my previous one and I am seeing some good usage out of it ----- ### "Mailjet is a Nightmare for Small Startups – Avoid at All Costs" — 1.0/5 > **Bertrand** | *19 March 2026* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: What I liked most about Mailjet is that the platform is relatively easy to use, even for a small team without advanced technical skills. The interface is fairly simple and allows you to create and send campaigns without too much difficulty. Pricing is also reasonable compared to some competitors, which can make it attractive for small businesses at first. However, beyond that, there is nothing particularly outstanding. The features are quite standard and do not really differentiate Mailjet from other email marketing tools on the market. Overall, it does the basics, but without bringing any real added value compared to similar solutions. > > **Cons**: What I liked least about Mailjet is the lack of reliability and the way accounts can be blocked without any prior warning. This creates a very risky situation for a business, especially when email communication is a key part of your activity. Decisions seem to be based purely on technical criteria, without any real understanding of the business context or human review. This makes it impossible to build a stable medium- or long-term strategy. Even with clean contact lists, strong engagement, and proper consent from recipients, there is no guarantee that your account will remain active. On top of that, customer support is extremely slow, which only makes the situation more frustrating when issues occur. > > We are a tiny startup with only 10 employees, and we used Mailjet for 2.5 years. Let me tell you, it was a complete disaster. Twice, our account was blocked for over a week with ZERO warning. Why? “Technical reasons.” No human review, no consideration of our business. We only send newsletters and catalogs to clients or contacts who explicitly opted in, yet Mailjet still decided we weren’t compliant. If you’re thinking about using Mailjet to grow your business, think again. You cannot plan anything medium- or long-term, because your account can be frozen overnight for no reason. This is not a partner; it’s a ticking time bomb. Our data is top-notch: over 98% deliverability, engagement and click rates far above the industry average, almost no unsubscribes, and nearly zero spam reports. Mailjet doesn’t care. And if you think support will help? Think again. They take over a week to respond, leaving you completely stranded. My advice to any small business or startup: run in the opposite direction. Mailjet is unreliable, risky, and completely unsuited for anyone who actually wants to grow their business safely. ----- ### "Easy Email Building with Collaboration, but Limited Design Options"" — 5.0/5 > **Verified Reviewer** | *19 February 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Mailjet is a easy to use and drop email builder with the team collaboration feature and it is great for developers to integrate API. > > **Cons**: It is provides only limited design options. > > Mailjet is offers easy and drop email builder with real time team collaboration, and it provides strong API support for developers ----- ### "Great Service for the good value of money." — 4.0/5 > **Verified Reviewer** | *02 October 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: They service is easy to setup easy to onboard and the API is well documented. And it offer a good pricing scheme. > > **Cons**: I think the pricing could be better. I think the pricing could be better. I think the pricing could be better. > > I spend a few days trying Mailgun and and other email services but they didn't work, the onboarding was difficult and they mostly lack documentation. ----- Page: 1 / 19\ Next: [Next page](https://www.capterra.co.za/software/130105/mailjet?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/130105/mailjet) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data