Mailjet

Mailjet

by Mailjet

Who Uses Mailjet?

Mailjet has offices worldwide (including Paris, New York, London and Berlin) and operates with 100k+ clients and partners across 150 countries.

What Is Mailjet?

Mailjet is a powerful email service provider used by +150,000 companies all over the world to create, send, and track their marketing and transactional emails. Mailjet's flexible infrastructure can auto-scale to send up to 15M emails/hour via our Email API, even during peak sending periods. Our drag & drop email builder helps you create 100% responsive emails in no time. Thanks to our advanced user management and content locking, companies have better control of their brand image and accounts.

Mailjet Details

Mailjet

http://mailjet.com

Founded 2010

Mailjet Pricing Overview

Mailjet has a free version and offers a free trial. Mailjet paid version starts at US$8,69/month.

Starting Price

US$8,69/month

Pricing Details

Send up to 30000 emails /month

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Documentation

Support

24/7 (Live Rep)

Online

Mailjet Features

Email Marketing Software
A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
A/B Testing
Audience Segmentation
Campaign Management
Event-Based Notifications
Location Tracking
Team Management
A/B Testing
Contact Database
Dynamic Content
Email Monitoring
List Management
Reporting/Analytics
Spam Check
Template Management

Mailjet Reviews

Showing 5 of 316 reviews

Overall
4,4/5
Ease of Use
4,2/5
Customer Service
4,2/5
Features
4,3/5
Value for Money
4,4/5
Adolf R.
Software Developer
Computer Software, 1 001-5 000 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2019/08/30

"Mailjet the best current mailing tool."

Comments: My experience as a Mailjet client has been wonderful both personally and professionally, especially in the company where we have the need to send notifications, advertising campaigns and promotional emails whose processes are evaluated in real time and also have the advantage that These shipments will be customized.

Pros: Mailjet is a very easy to use platform with very striking features, where I can observe all the results of the campaigns that are carried out, which allows us to use all the past content that is stored securely, all this historical we analyze it and We use to optimize our future strategies. A very interesting feature of this system is that we can send transactional and marketing emails from the same platform without incurring additional expenses.
 

Cons: I suggest that the customer support provided by Mailjet can be improved in the advisory aspect, however this does not prevent it from being considered a platform that is well structured.
 

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 2019/08/30
Kenneth A.
Managing Partner
Staffing & Recruiting, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/09/20

"Best Value Out There"

Pros: The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Cons: Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"

  • Reviewer Source 
  • Reviewed on 2019/09/20
Anant M.
Manager
Information Technology & Services, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2020/05/17

"One stop for your email marketing needs - MailJet!"

Comments: We needed a marketing email service as we already had a transactional email service with us. MailJet fulfilled our needs and we cam on board with a paid plan soon later and haven't looked back.

Pros: One of the first services we found when we searched on Google was Mailjet.
- It super easy sign up. Just fill a form and verify your email..
- There is a very short approval interval time, you can upload your list and then start sending right away.
- Approval is after you sent the first of your mails, so you get a lot of time to test everything and check where your emails end up and when.
- Full suite to design emails right on the website.
- Simple email design and all options right on your dashboard.
- Link and verify your domain to use to send emails.
- Per 1000 emails rate is lesser than competition.

Cons: - Some of our early accounts were suspended due to some list verification stuff. If needed, that should have been done before we started campaigns so that there were no interruptions.
- Emails get bounced sometimes even when the recipient address exists.
- Some emails still went directly to spam, so that should not happen.

  • Reviewer Source 
  • Reviewed on 2020/05/17
Alexander R.
Founder
Marketing & Advertising, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    1/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    1/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 2019/09/21

"Easy To Setup, Crazy Terms of Service"

Comments: It started off good, as an easy to use software but later turned into a nightmare working with their support.

Pros: It's really easy to set up and get going on a WordPress site, and I liked being able to authenticate by confirming an email rather than by DNS if I wanted.

Cons: Their TOS and enforcement of it is absolutely insane. One of my sites sends transactional emails for the purchase of firearms accessories (think like holsters, nothing regulated). They blocked my entire account and all sites associated because of that. I removed the site they flagged, thinking I'd get my account back. The compliance team then had to review my account, and then said one site I had linked which does landscaping is also against their terms because they don't allow real estate sales/related services. I should note, none of the sites on my account were sending any sort of newsletter or promotional emails. It was all contact form submissions and purchase receipts.

Vendor Response

by Mailjet on 2019/09/25

Hi Alexander,

Thanks for your feedback and we apologize for any issues you had with our service. Ultimately our sending policy is in place to avoid issues of spam, and illicit sending. We restrict content on self-service plans related to fire arms and real estate due to recommendations from ISPs. Thanks for understanding.

Best,
The Mailjet team

  • Reviewer Source 
  • Reviewed on 2019/09/21
Mauro B.
Developer
Computer Software, Self Employed
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/03/03

"Great service at reasonable prices"

Comments: The problem of spam definitively solved, integration in the servers very fast, excellent

Pros: I solved the spam problem without large configurations, thanks to their fully qualified servers. It was what I needed

Cons: I would love to have the option to pay for the service annually and not only monthly, obviously prepaid

  • Reviewer Source 
  • Reviewed on 2020/03/03