HealthWyse

HealthWyse

by HealthWyse

Who Uses HealthWyse?

HealthWyse is a national provider of software and services to the home health, hospice and private duty marketplace.

What Is HealthWyse?

A complete EMR solution for home health, hospice and private duty agencies that supports agencies from intake through point of care to final billing. Clients have achieved dramatic improvements using the HealthWyse home health and hospice solution: realizing a $613K improvement in operating income in just 12 months, cutting initial visit times by 50%, reducing DSO by 50%, billing error rates of 0.10%...Organizations are able to reduce overhead by cutting FTEs while improving productivity.

HealthWyse Details

HealthWyse

http://www.healthwyse.com

Founded 1998

HealthWyse Pricing Overview

HealthWyse does not have a free version and does not offer a free trial.

32738

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Training

In Person

Live Online

Webinars

Documentation

Support

24/7 (Live Rep)

Business Hours

Online

HealthWyse Features

Clinic Management Software
Assessment Management
Bereavement Management
Care Planning
Claims Management
EMR/EHR
Medication Tracking
Patient Intake
Physician Portal
Scheduling
Volunteer Management
Billing & Invoicing
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Patient Records Management
Payroll Management
Scheduling
Time Tracking by Client

HealthWyse Reviews

Showing 2 of 2 reviews

Overall
4,5/5
Ease of Use
4/5
Customer Service
3/5
Features
5/5
Value for Money
4,5/5
Darrell S.
Administrator
Health, Wellness & Fitness, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    3/5
  • Features & Functionality
    5/5
  • Customer Support
    2/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2017/12/05

"Probably the best Home Health software I've used"

Comments: All staff, the office, in the field and at the other office in another town were able to conduct business in real time and have up to date and accurate records to work with. Billing was easy to track, as were outstanding claims. Nurse could easily consult prior records during a visit.

Pros: This software wasn't designed just for nurses. It was superior at providing back office support functionality and reporting. Every nurse we ever trained had issues in the beginning, but all felt they had accomplished something once they learned how to use it. It was the most comprehensive software, covering all aspects of home health. I don't know anything about the hospice side. I believe HW is capable of being setup with different architecture, and I can't speak intelligently about technical issues, but field staff are able to chart in patient's homes WITHOUT a network signal, and later, sync to the database when they do have a signal.

Cons: Nurses all had a hard time acclimating to HealthWyse. It isn't the most user friendly software, but once you get used to it, it does make sense. The cost for added services such as scanning, electronic billing, etc were usually very high, giving HW an opportunity to "give" you these elements for little or no cost IF you extend your contract. Customer support was probably the worst. There is no help line. All issues must be logged with a ticket number and someone may or may not respond to your ticket. They were sometimes not addressed for weeks until you complain.

  • Reviewer Source 
  • Reviewed on 2017/12/05
Betsy K.
RN Case Manager
Health, Wellness & Fitness, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2016/10/08

"Great Software"

Comments: I have been a home care nurse for almost 9 years. For the first 8, the agency I worked for used Healthwyse. I loved it. It made organizing your day so easy. I wish my current agency would consider switching.

Pros: Ease of use

Cons: Syncing

  • Reviewer Source 
  • Reviewed on 2016/10/08