18 years helping South African businesses
choose better software
Tebra
What Is Tebra?
Tebra’s medical billing software simplifies the billing process for healthcare providers, ensuring accuracy and efficiency in revenue cycle management. With features like automated claims submission, denial management, and comprehensive reporting, Tebra helps practices reduce errors and increase revenue.
The system integrates seamlessly with electronic health records (EHR) and practice management tools, allowing for streamlined workflows from patient visits to payment. Tebra’s Medical Billing solution empowers practices to manage their finances effectively, improve cash flow, and focus on delivering quality patient care.
Who Uses Tebra?
Tebra is the leading practice automation solution for independent practices that integrates seamlessly with 3rd party products.
Not sure about Tebra?
Compare with a popular alternative
Tebra
Other great alternatives to Tebra
Reviews of Tebra
Helpful to streamline your practice
Pros:
I like that Stripe is automatically connected to the biller to easily transfer payments from patient to practice. I like the automatic texting and emailing to patients to confirm appointments.
Cons:
This software contains codes for all insurance billing purposes; however, if you are cash-based practice and entering in supplements to sell, the manual process by which this is done is clunky and inefficient.
Alternatives Considered:
If Tebra provide us with a more comprehensive assessment or bio psychosocial it would be ten time better
Comments: Fair to good, Tebra as a system is very well designed. The templates are my favorite place with the chart
Pros:
Tebra is very user friendly, I also enjoyed the fact that we were able to navigate throughout the chart from Demographics to accounts
Cons:
Tebra doesn’t have a comprehensive assessment built within the system
Tebra Response
3 months ago
Thank you for taking the time to share your thoughts on Tebra! We're thrilled to hear that you find our solution user-friendly and appreciate the demographics, accounts, and template features. It’s great to know that these tools are supporting your workflow. We also truly appreciate your suggestion about psychosocial assessments and we will be sure to share it with our development team. If there’s anything else you'd like to share or discuss further, feel free to reach out—we’re always here to support you. Thank you again for being a Tebra customer!
DO NOT EVEN CONSIDER TEBRA
Comments: POOR. I do not recommend even considering to buy this product.
Pros:
chart notes are easy to type. I cannot think of any other PROS.
Cons:
NO customer support. My salesman told me that if I wanted support, I should hire someone outside of TEBRA that is an expert. Called customer support during business hours and voicemail says they are closed. You have to watch videos and self teach the software. On boarding was rushed and missed promise topics. Not meant for single provider practice. Trizetto put my EIN wrong in billing and I can't bill for several insurances. NO help in fixing the problem after months.
Tebra Response
4 months ago
Thank you for sharing your feedback. We are genuinely sorry to hear about the challenges you've faced during the onboarding process and for the lack of support you experienced. While we are actively working to improve our onboarding and support services, we acknowledge that we fell short in this instance. We do offer instructor-led training and professional services for those who need more personalized assistance. We encourage you to reach out to our Customer Care team so we can help resolve your billing issue and explore how we can better assist you moving forward. We look forward to the opportunity to make things right.
Alternatives Considered:
Genuinely love it
Comments: So far so good. Had a GREAT onboarding experience with Eduardo. Education is helpful at Tebra Univeristy. Payout is fast and easy for cash patients.
Pros:
I genuinely love Tebra. Ease of use, simple templates, SALT for continuity.
Cons:
The old back end is not configured for Mac/Apple
Tebra Response
2 months ago
Thank you for sharing your experience with Tebra and for such thoughtful feedback! We’re thrilled to hear you’re enjoying the ease of use, templates, and features like SALT for continuity. It’s great to know that Eduardo and Tebra University made your onboarding smooth and helpful. We’ll absolutely take note of your feedback regarding the Mac configuration as we work on improvements.
New and nice!
Comments: Overall I enjoy this new system and I like that it has benefits that differ from other domains that are more frequently used.
Pros:
I like that it's new and the customer service is phenomenal!
Cons:
It is a bummer that it is new because there are many updates and kinks that get fixed, but that is the same with many healthcare platforms.
Tebra Response
3 months ago
Thank you for taking the time to share your thoughts on Tebra! We're thrilled to hear that you find the system user-friendly and that our demographics, accounts, and template features support your workflow. We also greatly appreciate your suggestions, as customer feedback is essential to driving improvements in our products and services. Thank you again for being a Tebra customer!
