---
description: Learn more about Bizagi price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Bizagi Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Business Process Management Software](/directory/30010/business-process-management/software) > [Bizagi](/software/127621/bpm-suite)

# Bizagi

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> Business Orchestration for AI Impact&#10;Orchestrate operations to gain end-to-end visibility and productivity across the organization.
> 
> Verdict: Rated **4.4/5** by 142 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Bizagi?

Bizagi has experience from over 1,000 enterprise implementations across financial services, manufacturing, retail, utilities, oil \&amp; gas, healthcare, government and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 142 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bizagi
- **Founded**: 1989

## Commercial Context

- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Contact Bizagi for pricing information.
- **Target Audience**: 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize and 205 more

## Features

- Activity Tracking
- Approval Process Control
- Audit Management
- Billing & Invoicing
- Business Process Automation
- Change Management
- Chatbot
- Client Portal
- Collaboration Tools
- Complaint Management
- Compliance Management
- Contract/License Management
- Customizable Forms
- Customizable Templates
- Data Import/Export
- Deployment Management
- Document Management
- Drag & Drop
- Email Management
- Financial Analysis
- Financial Management
- Forms Management
- Graphical User Interface
- Integrated Development Environment
- Integrations Management
- Invoice Processing
- Maintenance Management
- Multi-Language
- No-Code
- Onboarding
- Order Management
- Performance Management
- Process Modeling & Designing
- Purchase Order Management
- Quality Control
- Real-Time Data
- Reminders
- Requisition Management
- Risk Management
- Self Service Portal
- Shipping Management
- Supply Chain Management
- Task Management
- Templates
- Third-Party Integrations
- Transaction Monitoring
- Visual Modeling
- Web/Mobile App Development
- Workflow Automation
- Workflow Management

... and 13 more features

## Integrations (10 total)

- ABBYY FlexiCapture
- Automation Anywhere
- Docusign
- Microsoft Excel
- Microsoft Power BI
- SAP NetWeaver
- SS\&C Blue Prism
- Salesforce Platform
- Tableau
- UiPath

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Business Process Management Software](https://www.capterra.co.za/directory/30010/business-process-management/software)

## Related Categories

- [Business Process Management Software](https://www.capterra.co.za/directory/30010/business-process-management/software)
- [Customer Onboarding Software](https://www.capterra.co.za/directory/33476/client-onboarding/software)
- [Platform as a Service Software](https://www.capterra.co.za/directory/32376/platform-as-a-service/software)
- [Manufacturing Software](https://www.capterra.co.za/directory/30918/manufacturing/software)
- [App Design Software](https://www.capterra.co.za/directory/31063/app-design/software)

## Alternatives

1. [Essential Studio](https://www.capterra.co.za/software/32602/essential-studio) — 4.5/5 (935 reviews)
2. [Jira](https://www.capterra.co.za/software/19319/jira) — 4.4/5 (15417 reviews)
3. [Microsoft Azure](https://www.capterra.co.za/software/16365/azure) — 4.6/5 (1962 reviews)
4. [TrackVia](https://www.capterra.co.za/software/134095/trackvia) — 4.6/5 (50 reviews)
5. [Caspio](https://www.capterra.co.za/software/137206/caspio) — 4.6/5 (249 reviews)

## Reviews

### "My experience with Bizagi was very good, the flows that were needed very quickly were created" — 5.0/5

> **Margiorie** | *09 May 2018*
> 
> **Pros**: It is an easy to use BPM tool, you can create a flow while explaining the process, for the end user it is easy to use, the deployment in production is simple, the components to create the human task and the automatic tasks is very simple, the rule engine to make decisions in the flow is simple to configure, the screens can be designed. The documentation of the process can be generated from the same Bizagi.
> 
> **Cons**: I did not find the process of migration friendly because of the change of versions, practically they had to make new flows, suddenly you need manuals to guide how to make changes to versions.

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### "Bizagi Modeler my Process problem Solver" — 5.0/5

> **Verified Reviewer** | *07 July 2023* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: How easy it is to ready and follow. It has a lot of tools that helps you to draw a process flow that people will understand and follow.
> 
> **Cons**: The software can often freeze when you open text box in the application.
> 
> I have learnt quite a lot from bizagi and how a standard process in an organization is very important to be able to measure work force of the company.

-----

### "Potentially good product ruined by support" — 1.0/5

> **anton** | *18 June 2019* | Insurance | Recommendation rating: 0.0/10
> 
> **Pros**: At the moment - NOTHING&#10;Months ago - it was easy to use even with some weird glitches such as the random automatic routing of connectors.
> 
> **Cons**: The fact that there is no, zero, NADA support. I used to have a paid subscription but I did not renew it because of the support. Post on the community forum are left unmoderated for weeks on end and if it is a difficult issue they are just declined. When there is a response it is just garbage that adds no value at all. Apparently, it is VERY difficult to moderate such a community and paid subscriptions get preference. I get the same support than when I had a paid subscription. Will never recommend this software to anybody.Very bad performance and weird random automatic routing of connectors\!
> 
> Used to model large complex operational processes and it worked really well but then at a certain upgrade point the performance of the software just went out the window rendering it almost completely useless. From that point onwards any experience with the software was painful at best. Even resorting to facebook and linked in yielded no results. Just one question - HOW DO YOU EXPECT TO CONVERT FREE USERS TO PAID SUBSCRIPTION OR EVEN RETAIN EXISTING ONES?

-----

### "Very agile business transformation tool.  Transform your business process into applications on any d" — 4.0/5

> **Verified Reviewer** | *13 July 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: Forces a structured documentation of the processes / data and controls execution of yout operation.  Business monitoring in real time.
> 
> **Cons**: Let me think about it...&#10;Simple business rules are easy to implement even for business users but for complex business rules the scripting tool (editor and debugger) is complicated to use and needs improvements.
> 
> Rapid process automation deployment

-----

### "Bizagi a rising star" — 5.0/5

> **Matt** | *14 August 2020* | Consumer Goods | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use&#10;Modeler and SharePoint integration is free &#10;Extreme powerful Workflow engine&#10;Data Integration&#10;Support (best support I personally had in the software area - honest and relay able)&#10;constant improvement of software&#10;Customer have a say on road map&#10;They underproduction and over deliver (and are honest)
> 
> **Cons**: missing Dictionary function&#10;@ the time we moved away - no SaaS (but reevaluating @ the moment as they have a good cloud offering now)&#10;Modeler a desktop solution&#10;Portal function not there  -\&gt;  but they have it now
> 
> Working with Bizagi is easy, support is amazing  &#10;(we only left because of missing SaaS functionality, but reevaluation now)&#10;&#10;you must have this solution / vendor an our radar and check them out if you are in the BPM space

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## Links

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