SkyPrep

Outstanding LMS

Comments: We did not have an LMS at CoolIT when I started. After looking over a number of solutions, we came down to three top contenders. Upon meeting with the team at SkyPrep, weighing the cost vs benefit, and the consistent professionalism of the SkyPrep team, our choice became easy. The SkyPrep team are open to partnering and very helpful when I need some assistance or advice on the best way to complete a task. Both myself and the HR Manager are thrilled with our choice.

Pros:

SkyPrep has a number of features that has made my job as the one person learning team easier. I love the dashboard that my participants see and how simple/user friendly it is for them. The ease to add courses, materials and create learning paths has been a wonder. The ability to create our own custom email templates, landing page and branding has made the LMS our own rather than appearing to be from a third party. Finally, it's awesome that my learners can access the LMS via their phone, laptop or desktop. It is helping us create a true learning culture here at our companyl.

Cons:

I would like the reporting to be a bit more robust and friendly. I can get what I need, but I need to do some work for it. The only other thing I would like is when I'm needing to check on a learner's progress and pop into their account, when I go to switch back to my admin account, it doesn't bring me back to the screen I was working on before I logged into the user. Both things are small, and easily worked around.

LMS doesn't need to be difficult- this one doesn't disappoint

Comments: Overall, I've been SUPER satisfied. The amount of customer technical issues has dropped over 90% from our last system, and honestly, the ones that remain are typically user error and things out of SkyPrep's control. They don't over complicate it, are friendly, reasonable and happy to meet the needs of customers that do things a little differently.

Pros:

Setting up courses compared to other systems we have used in the past (I demo'd several before settling on this, and this was our 4th LMS system over the past decade) was SUPER easy! While our unique requirements did require some specific adjustments, they were very eager to assist and made the process pretty seamless. Additionally, they provided us with video calls where they would walk me through certain settings and setup to make sure everything met our specific needs. I was able to upload a course, create quizzes and have it almost fully to our custom settings often times in under an hour!

Cons:

They don't have 24 hour customer support which does make it a little harder if there is a tech issue after hours or on a holiday (they observe American & Canadian holidays which can lead to 4 days of no service after a weekend), BUT if there is a major system shutdown they will still be responsive, and luckily, we really don't have any system issues. I would just make sure to avoid timing your initial rollout over their holidays as support will be limited if you experience a learning curve.

Excellent LMS for first timers

Comments: I've had an exceptionally positive experience with SkyPrep. My sales rep was super friendly and low pressure. My account manager is accessible, friendly, and supportive in helping me to align the system with our internal practices.

Pros:

Super easy to implement; users can easily navigate platform; it didn't take a ton of work to set up. The SkyPrep team is super helpful and kind in every interaction.

Cons:

Don't have a lot of complaints - there are some minor hiccups with certain functions, but nothing that stops functionality. I wish there was a way to verify that Knowledge Boosters were sent, or a way to send reminders to complete the Knowledge Boosters.

Skyprep Review #1

Comments: Its a good easy experience. I liked that its a easy navigable program in which its easy to add user and assign courses. Its easy to get a report on a certain user or group. Its easy to add videos and trainings. The only bad thing is the way the report looks if it was simpler and more organized it be a better review. Some of the videos are seen but not given credit so i have to manually assign the credit. Its a little glitchy.

Pros:

I liked that it easy to navigate and add users or get reports

Cons:

I didn't like that some of the videos have glitches ad the reports come out long or weird.

Reliable professional solution

Pros:

The platform is stable, reliable and easy to use. Data tracking is at high level and reporting system gives top level support to any need in terms of understanding usage and performances. This enables me to make data-based informed decisions on courses optimization, developing offering, targeting follow up and new courses and in general for business management

Cons:

Nothing to say about this, they also worked hard to improve the CMS during last year.