4.5 / 5 5 reviews

Who Uses This Software?

For any sized business Our range of products mean that we can flex around businesses, giving them greater control at less cost

Average Ratings

5 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • 3 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Oneserve
  • Founded 2010

About This Software

If you are looking for a system to connect your back office teams, mobile workers, subcontractors and customers, then Oneserve is the solution for you. Our award winning cloud-based software moulds to your business, giving you control, whilst continually realising efficiencies.

Intelligently schedule jobs, automatically reorder parts, monitor performance & customer satisfaction and make continual efficiency improvements.

  • Asset Tracking
  • Billing & Invoicing
  • Budgeting & Forecasting
  • Calibration Management
  • Call Center Management
  • Commercial Properties
  • Contract Management
  • Contractor Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Employee Lifecycle Management
  • Equipment Management
  • Equipment Tracking
  • Inventory Control
  • Job Costing
  • Job Management
  • Key & Lock Management
  • Labor Projection
  • Maintenance Scheduling
  • Mobile Access
  • Performance Appraisal
  • Planning Calendar
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchasing
  • Quotes / Estimates
  • Recruiting Management
  • Residential Properties
  • Routing
  • Scheduling
  • Service History Tracking
  • Skills Tracking
  • Technician Management
  • Time & Attendance
  • Variable Workforce
  • Warranty Tracking
  • Work Order Management

Oneserve Latest Reviews

Automatically translated. Show original review

Very professional management system.

5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Onserve was one of the best investments PPVS made. Our turnaround in quotations has increased significantly and modernised the companies management structure.

Cons: The only thing I would flag is when buying the software we initially was told we would have access to a client portal, however when we come to implement this early part of this year we have been quoted a charge for this so we are making do for now but something we definitely want to invest into.

Automatically translated. Show original review

Good operational product which is easy for all to use

5 / 5
Ease of Use
5 / 5
Customer Support
Value for Money

Comments: Oneserve is an easy product to learn and use which means staff at all levels are able to learn the basics very quickly. It is versatile and can be adapted to the individual business needs, and at different levels in the business. It is a very good operational tool.
The Standard reporting suite is lacking but information can be obtained through exports from searches or add on reporting package but this comes at additional cost.
The helpdesk are very good and queries answered quickly, however, change requests can sometimes take a while to be implemented.