You might also like...
Who Uses Zentail?
Top 1000 Amazon sellers, Fortune 500 retailers and fast-growing brands. The average user makes $1MM+ in annual sales.
What Is Zentail?
Zentail is the industry's top listing automation platform for multichannel sellers that can accurately map your products to new channels—with one click. By simplifying your work and boosting the quality of your listings, we help you experience zen in retail.
Zentail Details
HD Trade Services
https://www.zentail.com
Founded 2011
Compare Zentail with similar products
Starting price
Free Version
Free Trial
Zentail deployment and support
Support
- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
Training
- In Person
- Live Online
- Documentation
Zentail Features
Channel Management Software
- API
- Activity Dashboard
- Activity Tracking
- Availability Management
- Booking Management
- Calendar Management
- Campaign Management
- Channel Analytics
- Channel Management
- Commission Management
- Content Management
- Customizable Branding
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Dynamic Pricing
- Electronic Payments
- Email Templates
- Incentive Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Lead Management
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Online Booking
- Opportunity Management
- Order Management
- Partner Management
- Partner Portal
- Performance Metrics
- Pipeline Management
- Price / Margin Management
- Product Catalog
- Promotions Management
- Real Time Analytics
- Real Time Data
- Real-time Updates
- Reporting & Statistics
- Reservations Management
- Room Booking
- Sales Reports
- Task Management
- Template Management
- Third Party Integrations
- Workflow Management
Inventory Management Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- Cost Tracking
- Customer Database
- Customizable Reports
- Data Synchronization
- Forecasting
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitting
- Manufacturing Inventory Management
- Mobile Access
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Tracking
- Point of Sale (POS)
- Product Identification
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Search/Filter
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Third Party Integrations
- Vendor Managed Inventory
- Warehouse Management
- eCommerce Management
Multi-Channel eCommerce Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Cataloging/Categorization
- Channel Management
- Customer Accounts
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Marketplace Integration
- Mobile Commerce
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Tracking
- Product Catalog
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real-time Updates
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- SEO Management
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Shipping Labels
- Shipping Management
- Shopping Cart
- Social Commerce
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
- Website Management
- eCommerce Management
Order Management Software
- API
- Accounting Integration
- Activity Dashboard
- Backorder Management
- Barcode / Ticket Scanning
- Billing & Invoicing
- Cataloging/Categorization
- Contact Database
- Customer History
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Forecasting
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Labeling
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Entry
- Order Fulfillment
- Order Management
- Order Tracking
- Product Catalog
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Recurring Orders
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Shipping Labels
- Shipping Management
- Special Order Management
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
- eCommerce Management
Retail Management Software
- API
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- CRM
- Commission Management
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Reports
- Data Synchronization
- Discount Management
- Electronic Payments
- Email Marketing
- Employee Management
- For Retail
- Forecasting
- Gift Card Management
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Loyalty Program
- Mail Order
- Merchandise Management
- Multi-Currency
- Multi-Location
- Offline Access
- Order Management
- Point of Sale (POS)
- Promotions Management
- Purchase Order Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Shipping Management
- Stock Management
- Third Party Integrations
- Warehouse Management
- eCommerce Management
eCommerce Software
- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Management
- Cataloging/Categorization
- Channel Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Customizable Branding
- Customizable Templates
- Data Security
- Data Synchronization
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Tracking
- Kitting
- Loyalty Program
- Mobile Access
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Order Management
- Order Processing
- Order Tracking
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Reviews Management
- SEO Management
- Sales Orders
- Sales Trend Analysis
- Shipping Management
- Shopping Cart
- Social Media Integration
- Template Management
- Templates
- Third Party Integrations
- Website Management
- eCommerce Management
Zentail Alternatives
More Zentail alternatives
Zentail Reviews
Read all reviewsOverall rating
Average score
Robert C.
-
Overall Rating
-
Ease of Use
-
Features & Functionality
-
Customer Support
-
Value for Money
-
Likelihood to Recommend
Alternatives Considered:
- Reviewer Source
- Reviewed on 2020/04/30
"Great Solution to list Products on multiple channels in one interface"
Comments: We now list product information all in one platform and Zentail pushes this information to desired selling channels. They also do a fantastic job of controlling inventory and updating channels of availability.
Pros: There is a lot to like. If I had to say what I like best is Zentail makes me feel like a partner and not a customer. I feel as though they are vested in our success. There support is awesome and they are always looking to improve. The interface requires a learning curve but once learned it is quite simple and effective. I Love we can create a product listing in one place and push information and inventory to multiple channels. Inventory management is more successful than our previous provider.
Cons: I would like to see better sales forecasting and sortable data by vendor/channel with the ability to generate purchase orders.
- Reviewer Source
- Reviewed on 2020/04/30
Ken M.
-
Overall Rating
-
Ease of Use
-
Features & Functionality
-
Customer Support
-
Value for Money
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2017/12/01
"Zentail's software has helped my business easily grow in the marketplaces."
Pros: Ease of use. Creating listings and posting to all the web sites could not be easier. Managing selling prices by using the dynamic re-pricer is great. Zentail worked closely with me to customize an order export file that works perfect within my business model. Customer service is always friendly, eager to help and thorough. Zentail's knowledge of google ppc is exceptional, I give them a daily budget, they work it, I get sales with an excellent conversion rate. Bulk updating prices is a breeze with the import/export feature. Managing real time inventory is as easy as pie using the import feature. Smart Re Order is a great feature to help forecasting proper inventory levels. The success dashboard is a great tool to help manage products on all the websites. The Analytics tool is great to see what products are hot and what are not, what is making money and what is not. Managing web site settings is a nice tool. Managing users is easy.
Cons: Would like to have a better picture manager. Would like the ability to move pictures around in different order. Would like to have a cropping, image contrast/brightness tool. If a user puts an image as the main image then decides to change or move it or take image 2 and move to image 3 you must delete the images and start over. Description writing/formatting could use some work . Would like to see Zentail integrate with shiprush. Would like to see a itemized end of month invoice.
- Reviewer Source
- Reviewed on 2017/12/01
Verified Reviewer
-
Overall Rating
-
Ease of Use
-
Features & Functionality
-
Customer Support
-
Value for Money
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2018/04/17
"Very promising tool, with a few critical setbacks."
Comments: It was a great tool to help us understand how multi-channel fulfillment tools in general work as it tries to simplify everything to the lowest level it can. However, it caused a lot of issues with Jet and plummeted that marketplace. Constant uphill battle with that marketplace using this tool.
Pros: The tool appears to work quite well. You create one product, fill it with as much information as you can, and zentail goes to work publishing your product in as many marketplaces as you want (or can afford as some are paid). The support team is phenomenal. Have an issue? Generally they'll get back to you within an hour (during business hours). Ability to over-ride certain fields and forms depending on the marketplace you're looking into.
Cons: - Override ability is quite limited. We had a problem with Jet that didn't let us publish our own 1 year warranty as a bullet point. Zentail cannot override bullet point features. So either ALL our marketplaces had to remove the warranty benefit, or we had to let go of Jet as a marketplace. This is one of the reasons we decided to move away. - Tool has very vague warnings and errors that require CONSTANT back and forth with support team. I didn't really understand many of the issues because the errors were in developer gibberish most the time. - Very expensive for what it does. As of the time we left, we were paying and didn't feel like our business was getting the benefit. For sellers with massive SKU lists this tool is probably really useful to you. We only have about 8 unique SKU's.
Vendor Response
by HD Trade Services on 2018/04/26
Dear reviewer,
Thank you for your thoughtful review of our product at Zentail. We appreciate your detailed feedback on both the pros and cons of our software.
To address your concerns in the cons section of the review, our team is actively working on improving overrides and error communication.
If the opportunity arises, we would love to have you back as a customer on an updated and even-better Zentail.
- Reviewer Source
- Reviewed on 2018/04/17
Ben G.
-
Overall Rating
-
Ease of Use
-
Features & Functionality
-
Customer Support
-
Value for Money
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/03/17
"An up and coming, all encompassing, E-commerce management solution."
Comments: With Zentail, we are able to be "power sellers", in that our inventory is managed in one software, and we can manage multiple channels listings, data, sales, etc. from one platform.
Pros: I love how easy it is to load a product (with the right data), flip switches and it's listed on all the channels you have hooked up! Easy to use interface, easy to see back end records (who changed what, and when) and diagnosing issues of products/listings. The API is nice to pull and do some custom programmed automated analysis.
Cons: I wish we would have spent more time with a Zentail employee, exploring our current processes and practices and having them tailor our on-boarding experience to us. Especially technically. A tutorial (whether in person or video series) for basic diagnosis of feed syncing, channel/product status, etc. would have done our team wonders in our learning curve. Currently don't have FIFO or LIFO accounting system built in.
- Reviewer Source
- Reviewed on 2020/03/17
Justin H.
-
Overall Rating
-
Ease of Use
-
Features & Functionality
-
Customer Support
-
Value for Money
-
Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/04/15
"Feature-packed, helpful support"
Comments: Everybody in our company uses Zentail a little differently, but there's features for everybody. I know there's a lot more Zentail can do that I haven't even touched yet (I'll leave these to their respective departments). Every now and then we'll run into a bug or have a question about a feature, and Zentail's support team has always been very responsive and helpful. As a marketer, I mostly use the Inventory tab to update product data. The overall interface is very clean and easy to understand.
Pros: Zentail has been a game-changer for our inventory management. As a reseller selling on multiple sales channels (Amazon, WalMart, etc), we have had problems in the past with keeping track of inventory, keeping certain brands off unauthorized sales-channels, and keeping content consistent across channels. Not anymore! Zentail has saved us time and energy so we can focus on big-picture projects instead of inventory management maintenance.
Cons: My only complaint is that the website is not responsive (mobile-friendly). Everything works perfectly in full-screen mode, but some things may be cut-off or hidden on a half-screen window or on mobile.
- Reviewer Source
- Reviewed on 2020/04/15
