Who Uses This Software?

Corporate HRs, Staffing Agencies, Recruitment Agencies, Temporary Staffing Agencies, Recruiting and Staffing Professionals

Average Ratings

701 reviews
  • Overall 4.4 / 5
  • Ease of Use 4.4 / 5
  • Customer Service 4.2 / 5
  • Features 4.4 / 5
  • Value for Money 4.6 / 5

Product Details

  • Starting Price US$25,00/month
    See pricing details
  • Free Version Yes
  • Free Trial Yes, get a free trial
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • Zoho
  • https://www.zoho.com/recruit/
  • Founded 1996

About Zoho Recruit

Zoho Recruit is a One-Stop Online Applicant Tracking System for recruitment business across the globe.
Starts at $25/month.
Sign Up Now for a Free 15 Day Trial.

Zoho Recruit Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Profiles
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruitment Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Application Management
  • Billing & Invoicing
  • Built-in ATS
  • Discount / Package Management
  • Employer Accounts
  • Job Management
  • Job Marketplace
  • Matching Engine
  • Resume Posting
  • Resume Search
  • Benchmarking
  • Compensation Management
  • Evaluation Reports
  • Factor-based Evaluation
  • Job Comparison
  • Job Description Creation
  • Job Scoring
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • CRM
  • Candidate Management
  • Internal HR
  • Interview Management
  • Job Posting
  • Lead & Sales Management
  • Payroll Management
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • Billing & Invoicing
  • CRM
  • Candidate Management
  • Interview Management
  • Job Posting
  • Job Requisition
  • Onboarding
  • Payroll Management
  • Resume Parsing
  • Self Service Portal
  • Temporary Staffing
  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting
  • Individual Development Plans
  • Onboarding
  • Performance Management
  • Recruitment Management
  • Succession Planning
  • Training Management

Zoho Recruit Most Helpful Reviews

Best Resume Tracking Tool for anyone serious about being professional in their Recruitment process

Reviewed on 2019/10/24
Jaideep T.
Head of Product
Financial Services, 2-10 Employees
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Zoho Recruit is well suited in situations where one has multiple sources of candidates applying for different jobs, as it allows you to keep track of progress across each source. It is also well suited for companies that are constantly hiring and need an efficient system that tracks candidates. Zoho is probably not well suited for someone looking for an absolutely free resource for their ATS, or anyone looking to hire less than 10 people over the next 1-2 years. Tranditional tools can serve the purpose better in those cases.

Pros: Zoho Recruit provides automated workflows that be defined to trigger emails for changes in the pipeline stage of a candidate. It provides the ability to create email templates that can be triggered from the candidates profile without having to retype them. It enables resume parsing from doc, docx and pdf files which automates the data entry of candidates. It allows for the creation of a simple career website with the open job positions auto populating from the application onto the site. It allows for the creation of vendor portals enabling you to better manage the flow of resumes from recruiting vendors.

Cons: Zoho Recruit should allow for customization of pipelines based on department/role to be hired. It should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary. It could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.

Good Option, but limited.

Reviewed on 2017/03/07
Anthony G.
President/CEO
Information Technology & Services, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I have looked at a lot of HR/ATS systems in a short period of time. Zoho Recruit is not the best, but could become the best by simply adding Evaluation process, Assessments, Reference Checking, Onboarding by allowing an API to use with our HR system, More options for working with other applications other than Zoho would greatly benefit the increase. I compared against Bamboo, and Zoho needs to take notes from them. It has a good interface that is easy to use, views are very well designed. Price is King, and this is an affordable options even at premium levels. Highly customization. Free option available with a robust feature set. Integrates well with your website. Job Posting is very easy and customizable. This ATS option is an easy-to-use Applicant Tracking System and Recruitment Software that can help you track job openings, resumes, candidates and contacts more quickly and efficiently. The interface is a minimalist design and has not kept up with current elements. I would like to see questionnaires or custom assessments to compare the candidate against the posting, and it does not rank that candidate for that position. Support was not really good. We had a issue with the candidates applying in our career page, and it would tell them they would get a password emailed to them, and they never got the emails, leaving the candidate hanging. We contacted support, and support was almost non-existent. They DO NOT have 24/7 support despite what websites say, and they are not as responsive to solve the solution. Many times I had to leave a message to go in to a blackhole when their chat support want available. In fact I never seen anyone available for chat. We needed to collect and manage resumes, automate, question and test the vetting quickly and integrate the postings into our career page. The biggest benefit is it is a good option for a company that does not have to vet resumes against a posting in a short time frame. If you just need a low cost solution, and you can compare the resumes to the posting manually, then this is a great option.

Pros: It has a good interface that is easy to use, views are very well designed. Price is King, and this is an affordable options even at premium levels. Highly customization. Free option available with a robust feature set. Integrates well with your website. Job Posting is very easy and customizable. This ATS option is an easy-to-use Applicant Tracking System and Recruitment Software that can help you track job openings, resumes, candidates and contacts more quickly and efficiently.

Cons: The interface is a minimalist design and has not kept up with current elements. I would like to see questionnaires or custom assessments to compare the candidate against the posting, and it does not rank that candidate for that position. Support was not really good. We had a issue with the candidates applying in our career page, and it would tell them they would get a password emailed to them, and they never got the emails, leaving the candidate hanging. We contacted support, and support was almost non-existent. They DO NOT have 24/7 support despite what websites say, and they are not as responsive to solve the solution. Many times I had to leave a message to go in to a blackhole when their chat support want available. In fact I never seen anyone available for chat.

State of the App

Reviewed on 2016/10/25
Jeff J.
Director
Computer Software, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: I've been using Zoho products for almost 10 years. I've had a rich overseas experience in technology overseas for the past 30 years where I moved from hardware tech to software to gaming. I've generally been the software user in the organizations I've worked for and at that point 10 years ago, I was tasked with finding the right recruiting software. One of the solutions I chose to review was Zoho and I recommended my firm use it. Unfortunately for them, they stuck with their less expensive ATS. (they were paying $10 / user - you get what you pay for has never been truer). Despite that firm not using Zoho, I did and I've been a big fan of zoho ever since. At the time, I was telling my colleagues they were the SAP for the SME's and became more or less a power user. Mostly I use their ATS, CRM and Project, but I've used almost every product they provide. I really like their products - they can all be customized to a high degree and the organization really backs up their products. I would recommend you give them a try if you are looking for value for money.

Pros: From the beginning, I liked that the software included a parser and reporting, but the new features they have continued to add keep up well with the market place. I like the business rules and semi-automated business process, and the degree of customization given the user. Overall, the Zoho organization is pretty switched on and their products are becoming more and more a mainstream SaaS choice - especially with the value for money aspect. You see them more and more in the reviews with solid ratings and there are a number of great apps that Zoho provide. It's nice to have a single provider and I expect that over time that the apps will continue to improve and work better together.

Cons: Though they've had a parser feature for some years, it isn't very high touch and needs improvement. Also, I use Zapier to integrate and semi-automate my processes, but I would like to have the applications to operate more seamlessly together.

Start up business with no previous experience purchasing recruiting software/platform - Very happy!

Reviewed on 2017/11/14
Kim M.
Founder, Consultant, and Recruiting Business Partner
Used the Software for: 6-12 months
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Please read my review. It's faster ;)

Pros: With other programs, I felt restrictive with package tiers-v- budget (boxed in or obligated to spend the extra money). Whereas Zoho Recruit feels more intuitive - my learning curve follows the natural progression for wanting to expand on my business and functionality. How Zoho designed this expansion process allows the user to feel more intuitive and in control of upgrades. As a business owner, it allowed me to think of my next step and stage via expense-v-reward, and build into my business growth plan. It was something I was working towards as a business, instead of as a budget. Zoho Tech Support is awesome. I never feel as though I am a number, waiting for the tech ticket, or have information read to me from Google. Tech Support actually appears to know what they're talking about! They troubleshoot while I wait, reevaluate, and adjust until it's right. And if they can't resolve it right away, they promise they'll get back in a timely manner...AND THEY DO! It's the same Support person so the value of having established a short-term relationship is welcoming. This feels more human instead of automated and institutionalized; literally, the personal touch or white glove standard.

Cons: I don't have any cons at this time, as I am still in a learning curve with adjusting recruiting model with module mapping, etc. The process has been positive and involves a LOT of customer service. My only con would be that issues found on weekend have to be held over until M-F. That creates a bottleneck for my activity, pushing weekend tasks into the "regular" work week. Please, open up a few weekend resolution hours!

Quality System That Does The Job

Reviewed on 2016/11/02
Lee C.
Director
Staffing & Recruiting, 2-10 Employees
Used the Software for: 1-5 months
Reviewer Source 
Source: SoftwareAdvice
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We are a recent startup Recruitment Company that selected Zoho for ATS and CRM purposes after reviewing numerous other software options. With the introduction of numerous Cloud products, we quickly established that a wide number of options in the market are extremely rigid with a lack of customisation. If you're willing to get your hands dirty (which we are), you're able to really bespoke the system to your recruitment needs. Of course there are some functionality limitations which could be made better however the customisation is much more extensive then other demos we have gone through. From a CRM perspective for our needs, it ticks all the boxes and from a Recruitment Agency perspective it does a good job of Parsing multiple CV's and has allowed us to setup numerous reports and forecast stages. Overall it does the trick for a startup and growing company who are ultimately looking at their cashflow within the first few years however there are areas we have been informed are on the roadmap which they need to make happen. Customer Support has been extremely good.

Pros: - Customisation Options in terms of Field/Layout Management
- CV Parsing
- App - Smart Device App is really nice
- Searching / Reporting Capabilities
- Standard functionality is better than others in the market

Cons: - Lack of Radius Search from a Candidate perspective which isn't ideal when searching for candidates near a certain location
- Lack of Office365 Outlook Integration (this is on the roadmap however isn't ideal)
- Skilling / Capabilities is my largest bugbear as it isn't as intuitive as other options from a recruitment perspective
- Some rigid functionality where you can't remove and edit certain fields.
- No Linkedin stripping functionality

Read More Reviews