---
description: Learn more about onPhase price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: onPhase Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [onPhase](/software/125393/docuphase)

# onPhase

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> onPhase’s AI-powered automation platform combines AP \&amp; Payments, Document Management and Online Forms to help teams scale for growth.
> 
> Verdict: Rated **4.5/5** by 127 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses onPhase?

onPhase supports mid-market businesses across multiple industries including but not limited to healthcare, manufacturing, heavy trucking, higher education, member-based organizations and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 127 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: onPhase
- **Location**: Clearwater, US
- **Founded**: 2000

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Pricing varies based on your solution of interest and needs. Please reach out to onPhase directly for more information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- ACH Payment Processing
- Access Controls/Permissions
- Approval Process Control
- Archiving & Retention
- Audit Trail
- Bank Reconciliation
- Billing & Invoicing
- Business Process Automation
- Cash Management
- Collaboration Tools
- Compliance Tracking
- Customizable Forms
- Customizable Templates
- Data Extraction
- Data Import/Export
- Document Capture
- Document Classification
- Document Management
- Document Storage
- Drag & Drop
- Duplicate Payment Alert
- Electronic Funds Transfer
- Electronic Signature
- File Conversion
- File Sharing
- Financial Management
- Forms Creation & Design
- Forms Management
- Full Text Search
- General Ledger
- Graphical Workflow Editor
- Invoice Processing
- No-Code
- Optical Character Recognition
- Payment Processing
- Process Modeling & Designing
- Process/Workflow Automation
- Purchase Order Management
- Purchase Order Reconciliation
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Task Management
- Third-Party Integrations
- Time & Expense Tracking
- Version Control
- Workflow Configuration
- Workflow Management
- Zone Selection Tool

## Integrations (5 total)

- Microsoft Outlook
- NetSuite
- SAP Business One
- Sage 500
- Salesforce Sales Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software)

## Related Categories

- [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software)
- [Accounts Payable Software](https://www.capterra.co.za/directory/30520/accounts-payable/software)
- [OCR Software](https://www.capterra.co.za/directory/31459/ocr/software)
- [Accounting Software](https://www.capterra.co.za/directory/1/accounting/software)
- [Enterprise Content Management Software](https://www.capterra.co.za/directory/31079/enterprise-content-management/software)

## Alternatives

1. [Google Docs](https://www.capterra.co.za/software/160756/google-docs) — 4.7/5 (28901 reviews)
2. [Google Drive](https://www.capterra.co.za/software/161425/drive) — 4.8/5 (28468 reviews)
3. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17542 reviews)
4. [OneDrive](https://www.capterra.co.za/software/161304/onedrive) — 4.5/5 (12677 reviews)
5. [Microsoft 365](https://www.capterra.co.za/software/58688/microsoft-365) — 4.6/5 (14061 reviews)

## Reviews

### "Documents with Docuphase" — 4.0/5

> **Abhishek** | *03 January 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: 1. The support team is good.&#10;2. The interface is intuitive and extremely easy to use.&#10;3. Managing and records of documents and invoices are just perfect.&#10;4. It logs every activity which is performed on particular document which makes the environment compile and reliable.
> 
> **Cons**: 1. It requires internet to work so sometime online and offline internet makes issue in working.&#10;2. Issue with duplication of files and invoices has encountered multiple time.
> 
> The experience is pleasant in management of documents and invoice for a long term goal smoothly and easily.&#10;It is quite easy for managing documents separately and extracting any time without any issues. Although the product is good and effective.

-----

### "Review 4/17/25" — 5.0/5

> **Christina** | *17 April 2025* | Accounting | Recommendation rating: 5.0/10
> 
> **Pros**: Can see invoices that have not been processed
> 
> **Cons**: To many areas to search for an invoice when it is not processed
> 
> Its been good if there are no issues with POs

-----

### "A CFO's Sidekick" — 5.0/5

> **Samuel** | *16 January 2025* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: It handles document capture with ease and reliability. All powered by AI.
> 
> **Cons**: Some UI can feel dated or clunky here and there.

-----

### "Great software with great opportunities for evolved document management" — 5.0/5

> **Eri** | *02 April 2018* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: I like how versatile it is and how much you can customize despite being out of the box. Many features and great support teams
> 
> **Cons**: We have had some issues with upgrades through the past, where the support teams have had issues finding solutions to quite simple bugs that were prominent even before upgrading
> 
> Versatile workflows, easy UI with great intuitive design

-----

### "Straightforward and Secure Digital Filing" — 5.0/5

> **Verified Reviewer** | *11 July 2023* | Capital Markets | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciate the ease of access, coupled with high level of security and user friendly features. Many programs struggle with achieving all of these.
> 
> **Cons**: I wish there was more functionality to make our uploads in a templated uniform format, that would make it easier to always find what you are looking for. (if this is already a feature I wish it would be promoted more directly to the admins)
> 
> we are using DocuPhase to store all operational records, coordinate record-keeping across multiple offices, and hold files for ongoing troubleshooting.

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## Links

- [View on Capterra](https://www.capterra.co.za/software/125393/docuphase)

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| en | <https://www.capterra.com/p/125393/DocuPhase/> |
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