Who Uses This Software?

General, Party/Event, Heavy Construction, and specialty equipment rental companies.

Average Ratings

43 reviews
  • Overall 4.6/5
  • Ease of Use 4.6/5
  • Customer Service 4.8/5
  • Features 4.5/5
  • Value for Money 4.6/5

Product Details

  • Free Version No
  • Free Trial Yes
  • Deployment Installed - Mac
    Cloud, SaaS, Web
    Installed - Windows
  • Training In Person
    Live Online
    Webinars
    Documentation
  • Support 24/7 (Live Rep)
    Business Hours
    Online

Vendor Details

  • Alert Management Systems
  • http://www.alert-ims.com/
  • Founded 1976

About Alert EasyPro

With over 40 years of experience, and thousands of satisfied users writing millions of rental contracts throughout the U.S., Canada and the Caribbean, Alert EasyPro provides the most comprehensive and advanced rental management software in the category. Alert EasyPro has all the latest technology and software features to help you increase your sales and profits in your market specialty, whether it be heavy equipment, general tool, party, or specialty rental.

Alert EasyPro Features

  • Auto / Boat Rental
  • Contract Management
  • Inspection Management
  • Inventory Management
  • Late Fee Calculation
  • Maintenance Management
  • Medical Equipment Rental
  • Multi-Location
  • Online Booking
  • Rate Management
  • Recurring Rentals
  • Reservations Management
  • Scheduling

Alert EasyPro Most Helpful Reviews

SUPER EASY!

Reviewed on 2017/02/21
Stacey W.
General Manager/Vice President
13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
3/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Alert has been great to work with from start to finish. They spent a great deal of time with us during setting up to make sure our system operated the way we operate our business. Very patient! Our installer was quite patient and took care in addressing every detail.
We are very pleased with our system and all the information it provides, from ROI info to maintenance of equipment to utilization of equipment to employee time cards. This system does it all!
We can train new counter employees to be quite proficient in just a few days. The operating system is intuitive to use and most people catch on quickly. It gives you lots of chances to alter every field, which is handy when training new hires. :-)
Customer support is relentless. They won't quit until your problem is solved. They are polite and responsive.
I cannot tell you how many times I have need an answer to a management decision and I can find the answer in Alert. It just stores SO MUCH info!
That being said, it's only as good as the information you put in and maintain. The initial set up is crucial and maintaining your records is the other piece.
Alert was not the first operating system we tried. Unfortunately it was not the second system we tried either. The third time was the charm! It was apparent when we talked to the staff at Alert at an ARA show that they had done their due diligence on the rental industry. They had tailored an operating system to meet our needs. It will calculate portions of hours beyond minimum rentals as well as figure rates on a "per event" basis. It keeps track of when equipment needs scheduled maintenance. It does so much. I could go on and on.
Alert Rocks!

Pros: Ease of use.

Cons: Expensive.

Alert Software Review

Reviewed on 2016/12/08
Jennifer R.
General Manager
Events Services, 13-50 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
4/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Alert has been by our side supporting our company and our needs since we started on the software over 25 years ago! As our business grows and changes the software and those that run the company are always there to help us adapt and adjust to the chances. The user's group that they have created is a valuable tool in our industry to find another avenue to solving problems or learning new ways to do things. The leadership team is always willing to listen and help find solutions to our unique needs. Having such a responsive software company is almost unheard of in our ever growing technology world. We have a confidence in our software that allows us to focus on other things. This kind of dependability is crucial in our success.

Pros: The way that it can be customized and changed to fit our needs at any time with no extra cost to us. There are always new modules and expanding and upgrading their features.

Cons: There are times that it is slow to work. There modules that do not work well together but work good independently. This is something that they need to work out.

Vendor Response

by Alert Management Systems on 2017/02/21

Jennifer - thank you for the kind words! It has been a privilege to work along side you. Your suggestions at our User Group have been invaluable.
- Kara Lawrence, Co-President/CEO

Alert Review!

Reviewed on 2016/12/08
Kenny P.
CEO
Machinery, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4/5
Ease of Use
4/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Alert Management Systems does a lot of great things beyond writing a contract. Features are mostly profit based. The downside Alert is still very very soft on documentation, instruction, and examples of how the feature works or came be used. When you get an upgrade or purchase optional program it's just gets installed, that's sometimes you might get a quick overview but for the most part, you are on your own to figure it out and use. Sometimes they are that quick and easy - other times we do struggle. The Alert "shorts" are good but they have a limited number of them.

Pros: Adaptable to my way of doing business.
Support is very strong and responsive.
Custom Programming ability.

Cons: Not a fast system to learn.
Documentation and instructions are week.
Limited options: spell check, cut and paste option just not work on all parts of the system

Vendor Response

by Alert Management Systems on 2017/02/21

Kenny - thanks for the candid feedback! We know that documentation is lacking so we're certainly working towards improvement.
- Kara Lawrence, Co-President/CEO

Easy to Use

Reviewed on 2019/08/14
Ashleigh S.
Controller
Construction, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
5/5
Ease of Use
3/5
Features & Functionality
3/5
Customer Support
4/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: It is very user friendly and easy to navigate around.

Cons: I feel like I am limited to what I can do within the software.

Vendor Response

by Alert Management Systems on 2019/08/16

Hi Ashleigh - thanks for the review! I'll personally follow up with you to see what else I can show you about Alert.

Kara

could not operate our company without Alert

Reviewed on 2016/12/09
Will H.
CFO
Events Services, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5/5
Ease of Use
5/5
Features & Functionality
5/5
Customer Support
5/5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have had Alert since 1999, the system and their support have been a key reason we have grown from $1m to $10m in 18 years. In the last 18, we have grown and Alert has been able to grow with us, we have never been concerned that we would outgrow the system. We found the key has been going to user group meetings, this has allowed us to help direct development and help keep the system as an industry leader. We could not operate our company without Alert.

Pros: Alert was built for the rental industry, we have found they understand our problems and bring solutions for handling them.

Cons: Screen size is an issue, as monitors get bigger, Alert needs to reformat to fit the newer bigger monitors

Vendor Response

by Alert Management Systems on 2017/02/21

Will - your suggestions over the years have made Alert EasyPro the industry leader it is today! We're honored to be growing with you.
- Kara Lawrence, Co-President/CEO

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