Alert

by Alert Management Systems

Who Uses Alert?

General, Party/Event, Heavy Construction, and specialty equipment rental companies.

What Is Alert?

With over 40 years of experience, and thousands of satisfied users writing millions of rental contracts throughout the U.S., Canada and the Caribbean, Alert Rental Management Software provides the most comprehensive and advanced rental management software in the category. Alert has all the latest technology and software features to help you increase your sales and profits in your market specialty, whether it be heavy equipment, general tool, party, or specialty rental.

Alert Details

Alert Management Systems

https://alertrental.com/

Founded 1976

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Starting price

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US$43,00/month
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Free Version

Free Version No
Free Version Yes
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Free Version No

Free Trial

Free Trial Yes
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Free Trial Yes

Alert deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Alert Features

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Availability Indicator
  • Availability Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Discount Management
  • Dispatch Management
  • Document Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Email Templates
  • Equipment Maintenance
  • Equipment Tracking
  • Forecasting
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Maintenance Management
  • Maintenance Scheduling
  • Multi-Location
  • Order Management
  • Order Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Retail Inventory Management
  • Search/Filter
  • Third Party Integrations
  • Utilization Reporting
  • Work Order Management

View full list of Equipment Rental Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto / Boat Rental
  • Availability Management
  • Barcode / Ticket Scanning
  • Booking Management
  • Calendar Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Document Management
  • Electronic Payments
  • Email Templates
  • Equipment Maintenance
  • Equipment Rental Software
  • Equipment Tracking
  • Event Scheduling
  • Inspection Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Late Fee Calculation
  • Maintenance Management
  • Maintenance Scheduling
  • Medical Equipment Rental
  • Multi-Location
  • Online Booking
  • Order Management
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Rate Management
  • Real Estate Rental
  • Recurring Rentals
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Scheduling
  • Short / Long Term Rental
  • Third Party Integrations
  • Transaction History
  • Work Order Management

View full list of Rental Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • CRM
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Order Management
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Management
  • Stock Management
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management

View full list of Retail Management Software

Alert Alternatives

More Alert alternatives

Alert Reviews

Read all reviews

Overall rating

4,6/5

Average score

Ease of Use 4,6
Customer Service 4,8
Features 4,5
Value for Money 4,6

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Write a Review!
Tim M.
General Manager
Construction, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2021/02/19

"Good Customer Service, Strong Ownership"

Comments: Alert has helped us improve our purchasing process with their PO module including serial# tracking, job costing, automatic price increases. In general the wide variety of reports available and massive capability of their software has helped us improve our business in almost all areas.

Pros: Customer Service Oriented. Technology experts who are able to explain tech issues in simple terms without going over your head. Customer service experts who are able understand your problems and come up with unique solutions. You get the feeling that the owners care about their clients, and it trickles down to the staff at all levels. You can call and speak to people who want to help you fix your problem and they constantly improving and taking feedback.

Cons: Special projects and general responsiveness seems to be somewhat hit or miss depending on the individual you speak to. You may have to follow up for status opposed to waiting to hear an update. Way more hits than misses through, especially lately.

Vendor Response

by Alert Management Systems on 2021/02/25

Thanks for the great feedback, Tim! It's been our pleasure working with you. - Kara

  • Reviewer Source 
  • Reviewed on 2021/02/19
Stacey W.
General Manager/Vice President
11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2017/02/21

"SUPER EASY!"

Comments: Alert has been great to work with from start to finish. They spent a great deal of time with us during setting up to make sure our system operated the way we operate our business. Very patient! Our installer was quite patient and took care in addressing every detail.
We are very pleased with our system and all the information it provides, from ROI info to maintenance of equipment to utilization of equipment to employee time cards. This system does it all!
We can train new counter employees to be quite proficient in just a few days. The operating system is intuitive to use and most people catch on quickly. It gives you lots of chances to alter every field, which is handy when training new hires. :-)
Customer support is relentless. They won't quit until your problem is solved. They are polite and responsive.
I cannot tell you how many times I have need an answer to a management decision and I can find the answer in Alert. It just stores SO MUCH info!
That being said, it's only as good as the information you put in and maintain. The initial set up is crucial and maintaining your records is the other piece.
Alert was not the first operating system we tried. Unfortunately it was not the second system we tried either. The third time was the charm! It was apparent when we talked to the staff at Alert at an ARA show that they had done their due diligence on the rental industry. They had tailored an operating system to meet our needs. It will calculate portions of hours beyond minimum rentals as well as figure rates on a "per event" basis. It keeps track of when equipment needs scheduled maintenance. It does so much. I could go on and on.
Alert Rocks!

Pros: Ease of use.

Cons: Expensive.

  • Reviewer Source 
  • Reviewed on 2017/02/21
Ashleigh S.
Controller
Construction, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2019/08/14

"Easy to Use"

Pros: It is very user friendly and easy to navigate around.

Cons: I feel like I am limited to what I can do within the software.

Vendor Response

by Alert Management Systems on 2019/08/16

Hi Ashleigh - thanks for the review! I'll personally follow up with you to see what else I can show you about Alert.

Kara

  • Reviewer Source 
  • Reviewed on 2019/08/14
Jennifer R.
General Manager
Events Services, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2016/12/08

"Alert Software Review"

Comments: Alert has been by our side supporting our company and our needs since we started on the software over 25 years ago! As our business grows and changes the software and those that run the company are always there to help us adapt and adjust to the chances. The user's group that they have created is a valuable tool in our industry to find another avenue to solving problems or learning new ways to do things. The leadership team is always willing to listen and help find solutions to our unique needs. Having such a responsive software company is almost unheard of in our ever growing technology world. We have a confidence in our software that allows us to focus on other things. This kind of dependability is crucial in our success.

Pros: The way that it can be customized and changed to fit our needs at any time with no extra cost to us. There are always new modules and expanding and upgrading their features.

Cons: There are times that it is slow to work. There modules that do not work well together but work good independently. This is something that they need to work out.

Vendor Response

by Alert Management Systems on 2017/02/21

Jennifer - thank you for the kind words! It has been a privilege to work along side you. Your suggestions at our User Group have been invaluable.
- Kara Lawrence, Co-President/CEO

  • Reviewer Source 
  • Reviewed on 2016/12/08
Kenny P.
CEO
Machinery, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2016/12/08

"Alert Review!"

Comments: Alert Management Systems does a lot of great things beyond writing a contract. Features are mostly profit based. The downside Alert is still very very soft on documentation, instruction, and examples of how the feature works or came be used. When you get an upgrade or purchase optional program it's just gets installed, that's sometimes you might get a quick overview but for the most part, you are on your own to figure it out and use. Sometimes they are that quick and easy - other times we do struggle. The Alert "shorts" are good but they have a limited number of them.

Pros: Adaptable to my way of doing business.
Support is very strong and responsive.
Custom Programming ability.

Cons: Not a fast system to learn.
Documentation and instructions are week.
Limited options: spell check, cut and paste option just not work on all parts of the system

Vendor Response

by Alert Management Systems on 2017/02/21

Kenny - thanks for the candid feedback! We know that documentation is lacking so we're certainly working towards improvement.
- Kara Lawrence, Co-President/CEO

  • Reviewer Source 
  • Reviewed on 2016/12/08