--- description: Learn more about CounSol.com price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CounSol.com Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [CounSol.com](/software/124769/counsol-com) # CounSol.com Canonical: https://www.capterra.co.za/software/124769/counsol-com Page: 1 / 34\ Next: [Next page](https://www.capterra.co.za/software/124769/counsol-com?page=2) > Voted best value award\!\!\! Top Choice for Practice Management\! We make running your practice EASY, ORGANIZED and SECURE. Try Us Free\! > > Verdict: Rated **4.7/5** by 829 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CounSol.com? Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 829 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CounSol.com - **Location**: Orlando, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$49,95 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Standard - $49.95/month (Best for practices that do not accept insurance) Standard Plus - $59.95/month (Best for private practices that accept insurance) Premium - $64.95/month (Offer online video and chat sessions, don't accept insurance) Premium Plus - $69.95/month (Accept insurance and offer online video and chat sessions) - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Appointment Scheduling - Billing & Invoicing - Calendar Management - Charting - Claims Management - Client Management - Client Portal - Confirmations/Reminders - Customizable Templates - Document Management - E-Prescribing - EMR/EHR - Forms Management - HIPAA Compliant - Initial Assessments - Invoice Management - Medical Billing - Patient Communications - Patient Intake - Patient Portal - Practice Management - Progress Notes - Reporting & Statistics - Secure Messaging - Telemedicine Software - Therapy Notes - Third-Party Integrations - Treatment Planning ## Integrations (9 total) - CSG Forte - CardConnect - Google Calendar - PayJunction - PayPal - PayPal Enterprise Payments - Square Payments - Stripe - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Mental Health Software](https://www.capterra.co.za/directory/30217/mental-health/software) ## Related Categories - [Mental Health Software](https://www.capterra.co.za/directory/30217/mental-health/software) - [Mental Health EHR Software](https://www.capterra.co.za/directory/32510/mental-health-ehr-software/software) - [Therapy Notes Software](https://www.capterra.co.za/directory/32668/therapy-notes/software) - [Coaching Software](https://www.capterra.co.za/directory/31395/coaching/software) - [Therapy Software](https://www.capterra.co.za/directory/32705/therapy/software) ## Alternatives 1. [EHRYourWay](https://www.capterra.co.za/software/118789/ehr-your-way) — 4.9/5 (528 reviews) 2. [Sessions Health](https://www.capterra.co.za/software/1039430/sessions-health) — 4.9/5 (126 reviews) 3. [Valant EHR Suite](https://www.capterra.co.za/software/81298/valant-behavioral-health-ehr) — 4.1/5 (338 reviews) 4. [TherapyNotes, LLC](https://www.capterra.co.za/software/118981/therapynotes-com) — 4.7/5 (966 reviews) 5. [Kipu](https://www.capterra.co.za/software/156391/kipu-emr) — 4.7/5 (217 reviews) ## Reviews ### "“Streamlined, Secure, and Therapist-Friendly”" — 5.0/5 > **Cheri** | *19 August 2025* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: What I like most is the combination of security, simplicity, and excellent support. Counsol makes private practice feel seamless. > > **Cons**: Customization takes time. The customization options are powerful, but it took a little time to set everything up the way I wanted. > > As a therapist in private practice, I’ve found Counsol.com to be a game-changer for my business. Their platform has given me exactly what I need to stay organized, serve my clients well, and grow my practice with confidence. What I appreciate most is how everything is in one place—secure video sessions, scheduling, billing, client messaging, and record-keeping. The system is HIPAA-compliant, user-friendly, and integrates seamlessly into my day-to-day workflow. My clients love the intuitive client portal, and I love the peace of mind knowing their information is protected. The support team at Counsol.com has also been excellent. They’re responsive, knowledgeable, and genuinely invested in helping me make the most of the platform. It’s rare to find software that feels designed with therapists in mind, but Counsol has clearly thought about the needs of both practitioners and clients. Thanks to Counsol, I spend less time worrying about admin and more time focused on what really matters: supporting my clients’ healing and growth. I highly recommend Counsol.com to any therapist looking for a reliable, comprehensive practice management solution. ----- ### "Excellent Practice Management Software for Mental Health Professionals" — 5.0/5 > **Lucy** | *23 July 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: CounSol.com is easy to use, at a great price point (my rate has been locked in since I started with the company in 2014. It has simplified my life to have so many of my private practice business systems in one place: intake paperwork, session notes, billing and payment processing, virtual sessions. I love that my clients can access their account independently to manage sessions, print billing statements, and send secure messages. In addition, the customer is FABULOUS\! My dedicated person is \[sensitive content hidden\], who has been incredibly helpful over the many years I've used this platform. He responds quickly to any inquiries I might have, and his information and feedback is always helpful and actionable. I can't recommend CounSol.com enough\! > > **Cons**: I am just starting to use the video platform, which seems good enough, but which does not feel as fancy or well packaged as other video platforms. It's functionality is definitely improved from when I first tested it about 5 years ago. ----- ### "Review of Counsol" — 3.0/5 > **Queen** | *10 August 2024* | Individual & Family Services | Recommendation rating: 3.0/10 > > **Pros**: the journal option , and the format of the notes > > **Cons**: the struggle of creating forms , when people are creating their charts often it will say that it is a duplicate only ----- ### "Comprehensive system and great customer support\!" — 5.0/5 > **Kirk** | *13 April 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The system covers everything we need and is very user friendly, all at a reasonable price. When I do have questions or come across something new, my Account Manager Jonathan always knows what to do and is super responsive. > > **Cons**: There's nothing that I don't like about using the CounSol system to manage our practice and keep up on what's happening with our therapists. ----- ### "Does the job I need it to do" — 5.0/5 > **Latasha** | *03 October 2025* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: I like the ease in documentation and treatment planning and the option to attach documents for clients and client being able to upload documents to share with me. Counsol is also one of the most affordable ERS system that I have used. > > **Cons**: The least thing I like about counsol.com is the client dashboard, because it looks very generic and basic. > > Overall, my experience has been ok, my rep is very responsive and the features available are user friendly. ----- Page: 1 / 34\ Next: [Next page](https://www.capterra.co.za/software/124769/counsol-com?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/124769/counsol-com) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data