---
description: Learn more about CounSol.com price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: CounSol.com Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Mental Health Software](/directory/30217/mental-health/software) > [CounSol.com](/software/124769/counsol-com)

# CounSol.com

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> Voted best value award\!\!\! Top Choice for Practice Management\! We make running your practice EASY, ORGANIZED and SECURE. Try Us Free\!
> 
> Verdict: Rated **4.7/5** by 829 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses CounSol.com?

Mental Health Professionals in private or group practices - Therapists, Counselors(LPC, LCPC, LPCC, LMHC, LMFT, NCC), Psychiatrists, Psychologists, Social Workers(LCSW), Coaches and more.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 829 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CounSol.com
- **Location**: Orlando, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$49,95
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Standard - $49.95/month&#10;(Best for practices that  do not accept insurance)&#10;&#10;Standard Plus - $59.95/month&#10;(Best for private practices that accept insurance) &#10;&#10;Premium - $64.95/month&#10;(Offer online video and chat sessions, don't accept insurance)&#10;&#10;Premium Plus - $69.95/month&#10;(Accept insurance and offer online video and chat sessions)
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Claims Management
- Client Management
- Client Portal
- Confirmations/Reminders
- Customizable Templates
- Document Management
- E-Prescribing
- EMR/EHR
- Forms Management
- HIPAA Compliant
- Initial Assessments
- Invoice Management
- Medical Billing
- Patient Communications
- Patient Intake
- Patient Portal
- Practice Management
- Progress Notes
- Reporting & Statistics
- Secure Messaging
- Telemedicine Software
- Therapy Notes
- Third-Party Integrations
- Treatment Planning

## Integrations (9 total)

- CSG Forte
- CardConnect
- Google Calendar
- PayJunction
- PayPal
- PayPal Enterprise Payments
- Square Payments
- Stripe
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Mental Health Software](https://www.capterra.co.za/directory/30217/mental-health/software)

## Related Categories

- [Mental Health Software](https://www.capterra.co.za/directory/30217/mental-health/software)
- [Mental Health EHR Software](https://www.capterra.co.za/directory/32510/mental-health-ehr-software/software)
- [Therapy Notes Software](https://www.capterra.co.za/directory/32668/therapy-notes/software)
- [Coaching Software](https://www.capterra.co.za/directory/31395/coaching/software)
- [Therapy Software](https://www.capterra.co.za/directory/32705/therapy/software)

## Alternatives

1. [EHRYourWay](https://www.capterra.co.za/software/118789/ehr-your-way) — 4.9/5 (528 reviews)
2. [Sessions Health](https://www.capterra.co.za/software/1039430/sessions-health) — 4.9/5 (116 reviews)
3. [TherapyNotes, LLC](https://www.capterra.co.za/software/118981/therapynotes-com) — 4.7/5 (960 reviews)
4. [Valant EHR Suite](https://www.capterra.co.za/software/81298/valant-behavioral-health-ehr) — 4.1/5 (334 reviews)
5. [Kipu](https://www.capterra.co.za/software/156391/kipu-emr) — 4.7/5 (216 reviews)

## Reviews

### "“Streamlined, Secure, and Therapist-Friendly”" — 5.0/5

> **Cheri** | *19 August 2025* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: What I like most is the combination of security, simplicity, and excellent support. Counsol makes private practice feel seamless.
> 
> **Cons**: Customization takes time. The customization options are powerful, but it took a little time to set everything up the way I wanted.
> 
> As a therapist in private practice, I’ve found Counsol.com to be a game-changer for my business. Their platform has given me exactly what I need to stay organized, serve my clients well, and grow my practice with confidence.&#10;&#10;What I appreciate most is how everything is in one place—secure video sessions, scheduling, billing, client messaging, and record-keeping. The system is HIPAA-compliant, user-friendly, and integrates seamlessly into my day-to-day workflow. My clients love the intuitive client portal, and I love the peace of mind knowing their information is protected.&#10;&#10;The support team at Counsol.com has also been excellent. They’re responsive, knowledgeable, and genuinely invested in helping me make the most of the platform. It’s rare to find software that feels designed with therapists in mind, but Counsol has clearly thought about the needs of both practitioners and clients.&#10;&#10;Thanks to Counsol, I spend less time worrying about admin and more time focused on what really matters: supporting my clients’ healing and growth.&#10;&#10;I highly recommend Counsol.com to any therapist looking for a reliable, comprehensive practice management solution.

-----

### "Easy to use" — 4.0/5

> **Anna** | *19 August 2025* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: I like the support person that I work with. \[sensitive content hidden\] is great and always available for help. I love that you work with the same person all the time. The price is reasonable and some of the features are nice. Completing claims are easy.
> 
> **Cons**: CounSol's overall look is outdated and the client portal definitely could use a facelift. The aesthetics definitely could use an update.
> 
> Overall it has been a pleasant experience with mostly no issues. I would recommend for starting out solo practitioners.

-----

### "Review of Counsol" — 3.0/5

> **Queen** | *10 August 2024* | Individual & Family Services | Recommendation rating: 3.0/10
> 
> **Pros**: the journal option , and the format of the notes
> 
> **Cons**: the struggle of creating forms , when people are creating their charts often it will say that it is a duplicate only

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### "Amazing system for amazing price." — 4.0/5

> **Elizabeth** | *10 September 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Quick and responsive customer service. Ease of use and simple formatting for client and provider. Super great price compared to other common EHR systems. Easy, accessible, extensively helpful documentation prompts.
> 
> **Cons**: I wish there was an app\!\!\! I could imagine how some users might want a video component for virtual sessions, but I prefer zoom.
> 
> I am one person in a private practice, I find that CounSol meets all my needs, satisfies my clients and is very easy to use. Other than needing to create some of my own unique intake forms, there is already so much available on the portal itself that is formatted better than I could have written myself. Super satisfied.

-----

### "Does the job I need it to do" — 5.0/5

> **Latasha** | *03 October 2025* | Individual & Family Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like the ease in documentation and treatment planning and the option to attach documents for clients and client being able to upload documents to share with me.  Counsol is also one of the most affordable ERS system that I have used.
> 
> **Cons**: The least thing I like about counsol.com is the client dashboard, because it looks very generic and basic.
> 
> Overall, my experience has been ok, my rep is very responsive and the features available are user friendly.

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