What Is Verizon Connect?
Verizon Connect's fleet management software for small to medium-sized businesses can help you uncover hidden fuel and operating costs while revealing the potential for greater efficiency. Use our dashboards and reporting tools to analyze trends and accurately measure your fleet's performance. With around-the-clock monitoring, you can effectively manage unsafe behavior, unauthorized use or deviations from standard procedure. You'll soon know where you can save, and operate a more efficient fleet.
Who Uses Verizon Connect?
Field service companies
Where can Verizon Connect be deployed?
Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
About the vendor
- Verizon Connect
- Located in Waltham, US
- Founded in 2003
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
Australia, Canada, United Kingdom, United States
Languages
English, Spanish
You might also like...
mHelpDesk
Jobber
ServiceTitan
Salesforce Field...
About the vendor
- Verizon Connect
- Located in Waltham, US
- Founded in 2003
- Phone Support
- 24/7 (Live rep)
- Chat
Countries available
Australia, Canada, United Kingdom, United States
Languages
English, Spanish
Verizon Connect videos and images
Compare Verizon Connect with similar products
Features of Verizon Connect
Verizon Connect Alternatives
Reviews of Verizon Connect
Cindy B.
It's one of the best purchases our company ever made.
Comments: We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.
Pros:
We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.
Cons:
It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.
Buz P.
Verizon Connect is a good product
Comments: In the construction business we are able to see where our trucks are located at all times. We are able to monitor any type of speeding and also unauthorized use of vehicles. Also we are able to see where our vehicles are and not waste a phone call.
Pros:
Verizon installed the trackers and helped us set them up. Verizon was very professional throughout this whole process and stuck to their commitments and appointments. When we have issues cutomer service is always a phone call away.
Cons:
Even though the trackers were installed for free ... I feel that the monthly service is too expensive. It seems maybe you could get incentives or price breaks.
Julie D.
Verizon Connect
Comments: I will keep using this application for services that we offer.
Pros:
Using this software allows us to track the travel of patients and make sure they get to us safely.
Cons:
It can be a little expensive. But its very easy to use.
Verizon Connect Response
2 weeks ago
Thank you for taking the time to share your positive experience with us. We're happy to hear you are finding value in our product and services. We appreciate your feedback regarding the price. We would like to learn more about your success with Reveal and hear other concerns or suggestions. If you would like to continue the conversation, please email us at: [email protected]
Jennifer M.
Do not use this service for vehicle tracking
Comments:
Horrible. I was transferred (I counted) 17 times by customer service, just for a simple task...
to assign/connect a GPS to our vehicle.
**I tried doing it through their App, but that doesn't work either..
Pros:
Tracking is about the only thing,...it's somewhat on point. Other than that, there is nothing I like about this company. If your GPS is not connecting your pretty much out of luck, because you won't be able to get help from customer service, or even a business rep., but you will still be charged for it every month...
Cons:
The customer service is non existent, so your paying for a product you can't even use because the GPS will not connect unless you can get it assigned to a vehicle, & you can't get anyone in customer service to do that...not even a business rep for our acct can help.
Steven H.
Verizon Connect - How to Destroy a Product
Comments: The software itself works well -- contract renewal, the switch to 4G (which now has been going on for almost 2 years and I still can't get anyone to talk to me about the contract) and customer support in general is just horrendous. We were a customer of Fleetmatics, and they were great to work with -- this is the worst I have ever seen -- babies crying in the background, terrible noise levels when you actually get someone on the phone -- the list goes on and on. Anyone at a management level on the customer service side should be fired now!
Pros:
The software itself is acceptable -- but certainly not superior to anything else in the industry
Cons:
The CUSTOMER SERVICE AND ADMINISTRATiON is the worst I have EVER experienced -- from an impossible to understand sales and support org structure -- numerous people from different departments but none ever call back -- not clear who has any authority -- it is impossible to describe how bad this is.
