--- description: Learn more about Regpack price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Regpack Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Event Management Software](/directory/20030/event-management/software) > [Regpack](/software/124427/regpack) # Regpack Canonical: https://www.capterra.co.za/software/124427/regpack Page: 1 / 16\ Next: [Next page](https://www.capterra.co.za/software/124427/regpack?page=2) > Regpack is a cloud-based registration and payment platform for events, camps, and programs. It offers automated payment plans, dynamic > > Verdict: Rated **4.4/5** by 372 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Regpack? Designed for camps, courses, after school programs, educational tours, retreats, conferences, group tours, and membership organizations, the tool helps automate registration and workflow processes. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 372 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Regpack - **Founded**: 2010 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - Application Management - Attendance Tracking - Attendee Management - Badge Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - CRM - Candidate Management - Communication Management - Contact Management - Customer Data Management - Customer Management - Customizable Branding - Customizable Forms - Discount Management - Drag & Drop - Electronic Payments - Email Marketing - Enrollments/Onboarding - Event Management - Event Scheduling - Faculty/Staff Management - Forms Management - GDS/OTA Integration - Group Registration - Itinerary Creation - Marketing Automation - Mobile Access - Multi-Currency - Online Forms - Online Payments - Online Registration - Package Creation - Payment Processing - Point of Sale (POS) - Pricing Management - Promotions Management - Registration Management - Reporting & Statistics - Reporting/Analytics - Reserved Seating - Scoring - Social Media Integration - Social Promotion - Staff Management - Survey/Poll Management - Wait List Management - Website Management - Workflow Management ... and 12 more features ## Integrations (4 total) - Fexa - Google Analytics - Salesforce Commerce Cloud - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Event Management Software](https://www.capterra.co.za/directory/20030/event-management/software) ## Related Categories - [Event Management Software](https://www.capterra.co.za/directory/20030/event-management/software) - [Camp Management Software](https://www.capterra.co.za/directory/10040/camp-management/software) - [Registration Software](https://www.capterra.co.za/directory/30111/registration/software) - [Conference Software](https://www.capterra.co.za/directory/30953/conference/software) - [Class Registration Software](https://www.capterra.co.za/directory/31376/class-registration/software) ## Alternatives 1. [EventsAir](https://www.capterra.co.za/software/130158/eventsair) — 4.7/5 (80 reviews) 2. [Eventbrite](https://www.capterra.co.za/software/114949/eventbrite) — 4.6/5 (5830 reviews) 3. [Cvent Event Management](https://www.capterra.co.za/software/26318/cvent-event-management) — 4.5/5 (1099 reviews) 4. [Whova](https://www.capterra.co.za/software/149712/whova) — 4.8/5 (2493 reviews) 5. [EventCreate](https://www.capterra.co.za/software/147664/eventcreate) — 4.9/5 (789 reviews) ## Reviews ### "Great decision from our camp\!" — 5.0/5 > **Emily** | *21 July 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Repack helped streamline our registration to be easier for both our camp and the people who register. We have also had an incredible customer support experience. They are quick to respond and pursue an answer that is specific to our need and not give just a generic response. We have seen it worth the investment to use Repack. We also love the integration of it directly on our website instead of going to an outside browser. It took a bit to learn, but back end event management has been a game changer for us an d the training was great\! > > **Cons**: We do wish that there was a store component. We can use Repack for people to add merchandise to their ticket, however we would like to see a section that had pictures and you can select individual sizes/colors once you select product instead of making each individual size/color their own product on a long list of items. This is narrowing in on a wish, we really don't have many things we don't like about it\! > > We have been very pleased with the decision to use Repack. The people we have worked with have been great from the sales team (so much patience with all of our questions) to the customer service and trainers\! ----- ### "Strong features, but the workaround we were sold wasn't sustainable, and we couldn't get a refund conversation" — 1.0/5 > **Bailee** | *30 September 2026* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: Many of the features are genuinely strong, and the demos showed a lot of promise. This may be a great fit for organizations with standard registration and payment needs. > > **Cons**: Scheduling tied to invoicing isn't native and depends on a large custom build. Key integrations like QuickBooks aren't clearly tied to tiers in the sales presentation. Development support at our tier covers only small tweaks. We received no substantive response to refund requests after the initial policy message. > > We're a nonprofit with a blend of services that isn't standard, so we took our time. We began researching and doing demos last fall and narrowed our decision in May 2026. During sales, we asked detailed questions and were told our needs had a solution. One of our main needs was scheduling tied to invoicing. Calendly came up as the natural option, but it's only a scheduler and isn't connected to invoicing, so it didn't fit. Our sales rep then found a workaround, demonstrated it (including a custom build sample), and told us development might adjust it but that it was doable. Our agreement began June 1. We submitted a detailed requirements spreadsheet and had a consultation call, with the rest handled by email. Development built the workaround differently from what sales had shown us. Calendly was then brought up again, and we looked at it a second time, but it still wouldn't connect to our invoicing and would recreate the manual work we're trying to eliminate. Development explained that the only route to what we needed was a large build with updates required year over year, which isn't sustainable for an organization that adds and removes services. At our tier, development is also not available for large custom work, only small tweaks. We concluded the workaround was a band-aid and terminated in July. We also didn't realize our tier (SMB, 1-year) didn't include the QuickBooks Online sync that caught our eye. The presentation named the plan but didn't show the sync or list what the tier included, and we had to find the breakdown on their website ourselves. The related feature suite would have been an additional charge. Our payment was upfront (three payments of $1,600, $4,800 total, for a locked-in rate). When we asked about a refund, we received a copy of the policy and then no further response, despite phone and email follow-ups through August and September with multiple people, including our sales rep and the customer service email. Advice for other buyers: if your needs are unusual, especially if you need scheduling and billing to work together, ask directly whether the platform does it natively or only through a custom workaround, and whether that workaround will be built and maintained at your tier. Get every promised capability and tier inclusion in writing. ----- ### "Great Set Up, Lackluster Customer Service" — 3.0/5 > **Kelie** | *20 July 2026* | 2128 | Recommendation rating: 3.0/10 > > **Pros**: I enjoy how customizable Regpack is in terms of forms and fields as well as triggers. I was able to fully customize how I wanted my registration to flow as well as add triggers for different products when parents select different answers to questions. I also liked how I could trigger different discount codes for different answers within forms > > **Cons**: The customer service was not very helpful. During my most busiest season my scheduled emails did not work, and still do not. I reached out at the end of april/early may to let them know of the issue, and camp ends the end of july and they still do not work. I have reached back up as follow up and have been told they still don't have an answer why. > > I paid in the $5000 range for the product and did not feel I got what I paid for. In the beginning it was great\! I had a lot of support from my Project Advisor \[sensitive content hidden\] who was extremely helpful answering my questions and helping me get everything how I wanted it - the whole of registration, certain triggers so I could get the emails I wanted, as well as send. She was fantastic\! However, once I needed customer service support the experience lacked what I needed. Some parent feedback I've received is that they can't figure out how to add additional weeks or camp store money (products). ----- ### "RegPack Review" — 4.0/5 > **Aryn** | *21 July 2026* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: The registration process seems to be straightforward and easy for our parents and guardians to use. We have had no issues on the customer support side either. > > **Cons**: It seems like the system is almost too complicated for what we need. This is not necessarily con, it is just the one takeaway I have from using the system. > > It has been good. This has been a learning experience as we navigate needing a registration system. Our capacity is not as large as some organizations that may use RegPack and all it's features. ----- ### "Just Ok..." — 3.0/5 > **Chelsea** | *03 August 2026* | Education Management | Recommendation rating: 5.0/10 > > **Pros**: I liked the registration system tracking available spots and I think the flow of registration was intuitive. > > **Cons**: I found the reporting to be cumbersome. Also, the system made payments very unclear for parents; it led to a lot of frustration with families. We also had an issue with people registering, paying for camp, and skipping fields that were marked as mandatory (safety waivers, etc...). Parents often complained about getting locked out and unable to add more weeks to their carts after the initial check out process. > > We had an ok experience but was not as excited about the system at the end of camp as we had been at the beginning of registration. ----- Page: 1 / 16\ Next: [Next page](https://www.capterra.co.za/software/124427/regpack?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/124427/regpack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data