---
description: Learn more about Support Coach price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Support Coach Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [Support Coach](/software/1243979/Support-Coach)

# Support Coach

Canonical: https://www.capterra.co.za/software/1243979/Support-Coach

> Support Coach coaches live-chat agents on their draft reply before it's sent — flagging blame, cold tone and dead ends, and offering a
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Support Coach?

Customer support teams answering live chat — from a solo inbox to a 50-agent floor — on Zoho SalesIQ, Zendesk or Intercom, and the support managers responsible for reply quality.

## About the vendor

- **Company**: SupportCoach AI

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: $15 per agent per month, or $120 per agent per year ($10/month equivalent, billed annually). Seats are billed on your live agent count and adjusted automatically as the team changes — adding an agent never locks anyone out. 14-day free trial on all seats, no credit card. Works on any Zoho SalesIQ, Zendesk or Intercom plan tier.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Customer Experience Management
- Employee Coaching Tools
- Quality Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Contact Center Quality Assurance Software](https://www.capterra.co.za/directory/33415/contact-center-quality-assurance/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.za/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
2. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1789 reviews)
3. [RingEX](https://www.capterra.co.za/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews)
4. [Nextiva](https://www.capterra.co.za/software/175788/nextiva) — 4.6/5 (919 reviews)
5. [Salesforce Service Cloud](https://www.capterra.co.za/software/136189/salesforce) — 4.5/5 (832 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1243979/Support-Coach)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10188539/Support-Coach/> |
| en-AE | <https://www.capterra.ae/software/1243979/Support-Coach> |
| en-AU | <https://www.capterra.com.au/software/1243979/Support-Coach> |
| en-CA | <https://www.capterra.ca/software/1243979/Support-Coach> |
| en-GB | <https://www.capterra.co.uk/software/1243979/Support-Coach> |
| en-IE | <https://www.capterra.ie/software/1243979/Support-Coach> |
| en-IL | <https://www.capterra.co.il/software/1243979/Support-Coach> |
| en-IN | <https://www.capterra.in/software/1243979/Support-Coach> |
| en-NZ | <https://www.capterra.co.nz/software/1243979/Support-Coach> |
| en-SG | <https://www.capterra.com.sg/software/1243979/Support-Coach> |
| en-ZA | <https://www.capterra.co.za/software/1243979/Support-Coach> |

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