iSpring Suite

My Experience and Recommendation

Pros:

From the perspective of someone making a purchasing decision, I am extremely pleased with iSpring Suite. The fact that our employees are satisfied with their work within the system speaks volumes. The support provided by iSpring is not only timely but also exceptionally prompt. Overall, my experience with iSpring Suite has been exceedingly positive. I regard it as an exceptional tool for developing a wide range of content, and I wholeheartedly endorse it for those who may be uncertain about which program to select.

Cons:

I don't have any specific complaints about iSpring Suite.

Best training software out there!

Pros:

The tech support is out of this world. They help me so quickly and send screenshots of exactly what I need to do when I get stuck.

Cons:

I run multiple accounts and would like an easier single sign-in, so I don't have to log in and out of accounts all of the times.

testing i spring

Comments: Quire easy. Good support and sales are prepared and support the customer.

Pros:

Easy to use. Good support and good sales

Cons:

Some more quiz. Not wery good mobile platform.

Overall Experience ISpring Suite and Tech Support

Comments: Great help in creating my asynchronous modules, though a bit tedious when doing the voiceovers. Tech Support is really great. Quick resolution and patient agents. [sensitive content hidden], to name a few, that I have encountered recently due to an ongoing issue. [sensitive content hidden] is very knowledgeable; he has already assisted me twice and resolved both issues. [sensitive content hidden] extended her assistance even after the resolution and was eager to do a follow-up. [sensitive content hidden], on the other hand, was really patient as I navigated and looked for my missing files.

Pros:

Interaction and quizzes. Allows some activity so the course will not be monotonous.

Cons:

Still avatars and voiceovers. Tedious task to do voiceovers.

ISpring Suite and Why I Love It

Comments: Excellent product. Ease of use cannot be over emphasized as long as you are familiar with Powerpoint.

Pros:

The fact that ISpring Suite is a Powerpoint add-in means that I did not have to learn any new authoring product. It incorporates seamlessly.

Cons:

I must sometimes work from home if sick or for other reasons. I have been unable to activate the product at home even though it is possible.

Effective elearning

Comments: It’s been great to see how it has exponentially improved over the years from basic and simple interface to a powerful e learning tool.

Pros:

Feedback and flexibility. Permanent support from ISpring staff.

Cons:

Customising autocorrecting Using diverse characters (languages)

iSpring leads the way

Comments: Great customer support. Regular webinars give us new ideas

Pros:

It is Powerpoint based so it is easy to learn

Cons:

Annual subscription cost. It would be nice if Long Time users could earn "Frequent flyer" benefits.

Good experidn d so far with iSpring

Comments: I used the trial version first and with relaly good experience. As I was not expecting to use all the ISpring functionality, decided to buy a cheaper solution for SCORM publishing which at the end did not not working properly and not supporting big video files.

Pros:

Easy to use and very good integration into powerpoint Customer service is excellent

Cons:

This is the first project I worked and and so far all is fine

I recommend iSpring to any user

Comments: It has been positive from first talking to our rep when we were looking for an online program. The trail went smoothly, but the backup service from the support team is just the best. They are patient and nothing is too hard for them to help with.

Pros:

It can be easily used as part of Power Point. If you are familiar with power point it is relatively easy to use iSpring.

Cons:

Just learning a new program. but with patience I learned that it wasn't that hard to use.

ispring 11 chinese verison review

Pros:

The overall UI-UX is good, the easy to publish to scorm or other format.

Cons:

the mp4 video after publish is still too fat, and could not resize by ffmpeg.

IsPring Review

Comments: In general, our experience with iSpring has been highly positive, and we see significant potential for further exploration to continue digitalizing our training efforts. Given our company's ongoing commitment to improvement, we are excited to prioritize eLearning and explore diverse training alternatives. This approach enables us to offer training opportunities to our users at their convenience, without the need for a trainer's physical presence. The flexibility and accessibility of iSpring align well with our evolving training strategies.

Pros:

I truly appreciate the ease with which we can create and navigate content within the system. Given our extensive experience with PowerPoint, iSpring provides a seamless transition to a robust content library and effortless module assignment across various teams. The ability to monitor progress and pinpoint knowledge gaps among our users is invaluable. The interactivity of the platform allows us to craft engaging eLearning experiences and effectively digitalize our training process. It's a fantastic tool for enhancing our training efforts!

Cons:

One of the most challenging aspects we encountered was automating the registration process for each user within iSpring, particularly in our fast-paced and dynamic company where team changes due to new hires and promotions are frequent. Although we devised a method to automate this process and integrate it with OKTA based on job titles, the system does not automatically update when employees switch teams. This has a detrimental impact on our reporting, and the manual updating of lists is time-consuming. Additionally, we see an opportunity for enhancements, particularly in the area of card flips, to further optimize the platform.

Nice tool for good price

Comments: while not at the very top of eLearning softwares, it is definitely worth its price and as with many "smaller" companies the support is what sets them apart from other providers.

Pros:

really easy to use, Powerpoint plugin integration helps starting projects quickly and efficiently. Useful functionalities keep being added (i.e. last year text to speech). Low price compared to other providers like Adobe Captivate. Customer Support always answers quickly and resolves most issues in no time, big plus for us.

Cons:

collaboration with colleagues is still not optimal. Working on a shared drive is impossible, the cloud solution requires you to upload and download the project every time you make a change and still it is not seamless and you sometimes need to link project files with source files when editing a colleagues file.

Easy to learn and use.

Comments: Overall, using iSpring Suite is a positive experience. I've tried others, but none are as easy to use and have excellent technical support.

Pros:

Since iSpring was designed to work with PowerPoint, using your existing training or teaching materials is easy. The added benefit of integrating checkpoint quizzes and exit assessments allows the student to self-monitor their understanding.

Cons:

The software is obviously designed and marketed towards corporate training and the included characters and backgrounds are limited if you are designing courses or lessons that are geared toward secondary education or below.

Excellent product and customer service

Comments: Excellent! Really helpful for all my needs.

Pros:

Everything - the customer support and tech teams, the interactions and features!

Cons:

Sometimes it can be difficult to learn a new feature but they do provide you with video demos and the team are always able to help quickly.

ISpring for HG Group

Comments: I have used iSpring in my previous and current companies. The tool is developing, new features (e.g. text to speech) are really useful for multi-languages companies. Easy to work with.

Pros:

Integration with PowerPoint, easy to use for most of course designers

Cons:

The lectors for not common languages (e.g. Lithuanian) is not so natural

Great for Compliance Training Records

Comments: Overall impressed with the product and support.

Pros:

The customer support - they always respond within a couple of hours with clear step by step instructions and pictures.

Cons:

Making quick updates / publishing function can be time consuming. Would be good to have a live test mode (to be able to skip slides / work through faster when testing).

iSpring Suite and [sensitive content hidden]rock!!!

Comments: I've only needed to contact the support team once. They responded IMMEDIATELY. And the guidance worked. Sincere thanks [sensitive content hidden]!!!

Pros:

It WORKS!! It does everything I wanted in preparing walk-throughs and attaching audio to Powerpoint presentations. It has allowed me to build courseware easily

Cons:

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iSpring is one of your best choices

Comments: Scalability and consistency

Pros:

Easy to use with a diverse library of interactions and quizzes, which eases digitalization.

Cons:

1. PowerPoint animation cannot be converted correctly. 2. The speed control button is not available in interactions, quizzes, and role-plays.3. Glitches occur here and there.

ISpring Suite

Pros:

Ease of use; it was easy to get started and produce interactive content. Product support: the support provided by the technical engineers has been excellent, especially over the online chat function.

Cons:

Some limited functionality, but this is probably a by-product of making the software so user friendly!

Worth for Money

Comments: Wonderful and very useful software for the companies in making Presentations, Quizzes, Interviews, etc.

Pros:

Simplicity in Making the Quizzes and surveys.

Cons:

Editing the speech and animations, where the narration to be closed and make the necessary changes as required. It is consuming more time in making the presentations.

Really helpful

Pros:

Learning tool and the branding are really good. The tec support is amazing and the

Cons:

Undisclosed prices and fee until you're ready to pay

Charles Review

Comments: Exceptional

Pros:

I’m with iSpring since the last three years and I can tell you that they provided not only outstanding service but also an exceptional experience. The level of service is truly remarkable, the quality of the content and the materials is top-notch. My experience with iSpring is nothing short of exquisite.

Cons:

Nothing, everything works fine. Not sure what to insert here. The program is just perfect.

Great software

Comments: Positive. Worked well for creating training for a corporation

Pros:

Easy to use and good integration with PowerPoint. Customer service was very good when needing assistance from [sensitive content hidden]. Took the time to explain things to me via a video call and talk me through certain features.

Cons:

Took a little while to get used to using it

iSpring is Amazing!

Comments: It started with [sensitive content hidden]
to help me learn about iSpring - everyone has been wonderful. I just finished creating my first class and it looks awesome and professional. It will be such a great addition to our training program!!

Pros:

I’m converting my classroom training online with iSpring and love every minute of it! It’s easy to learn and the tools and features are fantastic. Support has be quick, friendly and helpful. The free webinars are also valuable. I’m so excited to keep creating and learning more! Thanks iSpring!

Cons:

I’ve shared a few minor suggestions for the quizzes and interactions but iSpring is open to feedback and has given me solid workarounds! All around amazing!

Excellent Technical Support

Comments: So far my experience is good. Mostly because the tech support team is knowledgeable and helpful. Would love a feature to get support through Zoom, Teams, etc.

Pros:

What I like the most is the excellent customer service and the very helpful tech support team. Today [sensitive content hidden] assisted me. I was having so much trouble editing a video project. It took a very long time to get through this, hence being assisted by several tech support agents. All the tech support agents were very helpful, patient, and knowledgeable. In the end, [sensitive content hidden] helped me complete my project and the ending result was a complete success. Thank you, [sensitive content hidden] !

Cons:

I don't know if this is available, but having the option to video support through Zoom, Teams, would be so great for people like me who are always in virtual meetings.