---
description: Learn more about Otuvy price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
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title: Otuvy Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Otuvy](/software/124232/otuvy)

# Otuvy

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> Join 105k+ Building Service Contractors and operations leaders using Otuvy for quality work and streamlining workflows effortlessly.
> 
> Verdict: Rated **4.2/5** by 38 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Otuvy?

Otuvy helps scaling BSCs and commercial cleaning companies automate workflows, cut churn, and prove value to enterprise clients. Designed for multi-site teams looking to streamline operations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 38 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Otuvy
- **Location**: Provo, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$150,00
- **Pricing model**: Other
- **Pricing Details**: CleanTelligent has three pricing packages available. The features and number of users varies per package. You can add user bundles to fit your teams needs. When paid annually, QC Basic starts at $175/month, Business Pro starts at $250/month, and Enterprise+ starts at $575/month.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United States

## Features

- Alerts/Notifications
- Client Management
- Contact Database
- Corrective and Preventive Actions (CAPA)
- Customer Database
- Dispatch Management
- Electronic Signature
- Employee Scheduling
- GPS
- Image Capture
- Inspection Management
- Maintenance Scheduling
- Mobile Access
- Online Time Clock
- Preventive Maintenance
- Quality Control Management
- Real-Time Data
- Scheduling
- Service History
- Surveys & Feedback
- Time Tracking
- Work Order Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.capterra.co.za/directory/10009/field-service-management/software)
- [CMMS Software](https://www.capterra.co.za/directory/30032/cmms/software)
- [Cleaning Management Software](https://www.capterra.co.za/directory/31329/janitorial/software)
- [Inspection Software](https://www.capterra.co.za/directory/30117/inspection/software)

## Alternatives

1. [Commusoft](https://www.capterra.co.za/software/189894/commusoft) — 4.7/5 (209 reviews)
2. [Jobber](https://www.capterra.co.za/software/127994/jobber) — 4.6/5 (1420 reviews)
3. [Janitorial Manager](https://www.capterra.co.za/software/164100/janitorial-manager) — 4.6/5 (51 reviews)
4. [Zuper](https://www.capterra.co.za/software/197014/zuper) — 4.5/5 (42 reviews)
5. [BigChange](https://www.capterra.co.za/software/149479/jobwatch-powered-by-bigchange) — 4.5/5 (270 reviews)

## Reviews

### "The Only Way to Assign, schedule and validate quality work" — 4.0/5

> **Justin** | *15 July 2025* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: It does anything imaginable you'd want to document in the janitorial world. Additionally, the customer support is exceptional.
> 
> **Cons**: I would like to see an overall facelift to the admin side of Otuvy. The look and feel of links seems outdated - would like to see buttons instead and options to duplicate ... small things that would make the administrator's job easer. It just feels kind of outdated, which is bizarre because the finished product is very sleek and modern feeling. Additionally, I'm unsure if I'll ever come to like the new name. "CleanTelligent" was a great name that gave people an idea of what it is without them even knowing. It made things easier to refer to "CleanTelligent" because they could gather what it is, whereas I always have to explain/clarify "Otuvy." I understand the motivation behind a name change, but I really wish it had something to do with cleaning.
> 
> I have worked with various quality control platforms for 15 years, and CleanTelligent-Otuvy has always been the best. The price is higher than on other platforms, and that can sting a little bit, but the different platforms are generally underwhelming, so you get what you pay for. We're happy to know that we're providing our clients with the best in quality assurance software.

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### "great for accountability and effectiveness" — 5.0/5

> **Brandy** | *13 November 2020* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to tailor the product to meet our needs for inspection and reporting (pulling data) has greatly increased our ability to track how our employees are completing work and for correction. We use the data in a variety of ways, but it has had a great impact on assisting us in directing the training of employees.
> 
> **Cons**: Setting up information can be difficult to complete (sublocation templates), especially when a location has multiple buildings.
> 
> The data and information we are able to utilize provide us with the ability to see the impact and how our employees are performing.

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### "Not much value" — 2.0/5

> **Matthew** | *14 June 2021* | Facilities Services | Recommendation rating: 2.0/10
> 
> **Pros**: The QR codes are neat and very customizable
> 
> **Cons**: The back end of this thing is a nightmare\! All the packages come with training because the back end is such a slog to get customer's input correctly. It gets even worse when you want to do something larger than just a single room you have to make templets and sub templets and jump from screen to screen trying to get everything correct but you still miss things. The second part is this platform is expensive\! We paid 7K to start and an average of $260 a month for less than a handful of users. We then looked at rolling it out to all our sites and our monthly fee would have jumped to over $6800. Compare this to its competitor Swept, which uses a flat rate no matter how many users you have, and it was a no-brainer to switch. The last F U from cleantelligent was when they wanted to charge us $1000 to cancel ever though we had been with them for 3 years. We are going and never coming back.
> 
> Disappointing

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### "The software and the support  are second to none\!" — 4.0/5

> **stephanie** | *05 November 2020* | Environmental Services | Recommendation rating: 10.0/10
> 
> **Pros**: This is a wonderful QA software for our janitorial service. It provides a high end customer portal that improves communication between our customers and our managers.  Whether an account is big or small they are impressed by CleanTelligent and the associated branded app we use. &#10;The software has also been a great assist in navigating new requirements since the onset of COVID -19 . As an amazing bonus  we have used the mobile survey function to record and document "disinfecting" routes in real time for our customers\! We have used this documentation system in hospitals, schools and large commercial buildings. The customers love it and it keeps us accountable. It is a real differentiator from our competition.&#10;An example of the customer support ; I placed a call to customer support. A  recording came on but &#10;I did not leave a message because my old brain kicked in and I figured it out myself, so I just hung up the phone.  A few minutes later  \[SENSITIVE CONTENT HIDDEN\] called my phone asking if anyone had called Cleantelligent\! He knew a call came in and used the caller ID  to make sure I was all set. That, my friends is customer service\!
> 
> **Cons**: To be such a robust and flexible system there MUST be a lot of moving parts. CleanTelligent does have a lot of moving parts to learn and understand. However the implementation plan they have is well planned and thorough. We had hundreds of customers to enter and start but by the end of the training we were very comfortable  with how the system worked.

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### "Communication Transparency" — 4.0/5

> **Angela** | *18 November 2020* | Facilities Services | Recommendation rating: 5.0/10
> 
> **Pros**: The transparency in communication between our customers and our company is a beautiful feature. It keeps everyone engaged. Everyone set up in the system are aware of what is happening and any resolutions; everyone is on the same page at all times.
> 
> **Cons**: Setting up new contracts is a very tedious process\! From entering the client, location and contact...way too complicated and way too many steps to set up new customers\! And Creating templates for inspections, job schedules, etc with all the bells and whistles that I’m sure must be available is also complicated. We’ve been using this software for more than 10 years and still have not perfected it. There is nothing consistent about how it’s set up so I’d never be able to explain it to another person. &#10;&#10;Is there some type of restructuring that can be done to the system to make it user friendly? I LOVE the concept but, goodness, it’s too confusing\!
> 
> We are able to communicate with customers. This basically replaces emailing for us and we have a very basic inspection set up but not able to properly track or review areas that should be available to us and the customer.

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## Links

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