---
description: Learn more about Bitenta price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitenta Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Bitenta](/software/1238645/Bitenta)

# Bitenta

Canonical: https://www.capterra.co.za/software/1238645/Bitenta

> Bitenta is live video support software letting website visitors connect with support agents via their browser—no app download needed.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Bitenta?

Small and mid-sized companies and enterprises that serve customers online and
want real-time, face-to-face support on their website. Primary users are
customer support / service teams, sales and e-com

## About the vendor

- **Company**: Bitenta

## Commercial Context

- **Starting Price**: US$32,00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, German, Turkish
- **Available Countries**: Türkiye

## Features

- Real-time Consumer-facing Chat
- Reporting/Analytics
- Transcripts/Chat History

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)

## Alternatives

1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (1005 reviews)
2. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3481 reviews)
3. [Slack](https://www.capterra.co.za/software/135003/slack) — 4.7/5 (24209 reviews)
4. [WhatsApp](https://www.capterra.co.za/software/180345/whatsapp) — 4.7/5 (16466 reviews)
5. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4487 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1238645/Bitenta)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10183224/Bitenta/> |
| en-AE | <https://www.capterra.ae/software/1238645/Bitenta> |
| en-AU | <https://www.capterra.com.au/software/1238645/Bitenta> |
| en-CA | <https://www.capterra.ca/software/1238645/Bitenta> |
| en-GB | <https://www.capterra.co.uk/software/1238645/Bitenta> |
| en-IE | <https://www.capterra.ie/software/1238645/Bitenta> |
| en-IL | <https://www.capterra.co.il/software/1238645/Bitenta> |
| en-IN | <https://www.capterra.in/software/1238645/Bitenta> |
| en-NZ | <https://www.capterra.co.nz/software/1238645/Bitenta> |
| en-SG | <https://www.capterra.com.sg/software/1238645/Bitenta> |
| en-ZA | <https://www.capterra.co.za/software/1238645/Bitenta> |

-----

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