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Who Uses Fishbowl?
Fishbowl is an ideal solution for manufacturers, wholesale distributors, retailers, government entities and many other types of companies and organizations in a variety of industries.
What Is Fishbowl?
Fishbowl is the ideal manufacturing and warehouse management solution designed for small to medium size businesses. Key features include inventory management, material requirements planning (MRP), job shop floor control, work order management, manufacturer orders and bills of materials, barcoding and so much more. The solution can either be deployed on-premise or hosted in the cloud.
Fishbowl Details
Fishbowl
https://www.fishbowlinventory.com/
Founded 2001
Compare Fishbowl with similar products
Starting price
US$4 395,00/one-time
US$499,00/month
US$20,00/month
N/A
Free Version
Free Version
No
Free Version
No
Free Version
Yes
Free Version
No
Free Trial
Free Trial
Yes
Free Trial
No
Free Trial
Yes
Free Trial
No
Fishbowl deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Linux (Desktop)
- Windows (On-Premise)
- Linux (On-Premise)
- Android (Mobile)
- iPhone (Mobile)
- iPad (Mobile)
Training
- In Person
- Live Online
- Documentation
- Videos
Fishbowl Features
Auto Body Software
- ACH Payment Processing
- API
- Accounting
- Activity Dashboard
- Appointment Management
- Barcode / Ticket Scanning
- Billing & Invoicing
- CRM
- Client Management
- Contact Database
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customizable Fields
- Customizable Reports
- Electronic Payments
- Estimating
- Gift Card Management
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Labor Rates
- Maintenance Scheduling
- Multi-Location
- Order Management
- Parts Management
- Payroll Management
- Performance Metrics
- Progress Tracking
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Repair Tracking
- Reporting & Statistics
- SMS Messaging
- Sales Tax Management
- Scheduling
- Service History
- Status Tracking
- Task Scheduling
- Third Party Integrations
- Transaction History
- Transaction Monitoring
- VIN Decoder
- Vehicle Tracking
- Work Order Management
Barcode Generator Software
- API
- Activity Tracking
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode / Ticket Scanning
- Barcode Printing
- Barcode Recognition
- Barcoding/RFID
- Billing & Invoicing
- Cost Tracking
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Data Import/Export
- Historical Reporting
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Label Printing
- Label Templates
- Labeling
- Location Tracking
- Mobile Access
- Multi-Channel Management
- Multi-Location
- Order Management
- Order Processing
- Order Tracking
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Receiving Labels
- Reporting & Statistics
- Returns Management
- Sales Orders
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Status Tracking
- Stock Management
- Summary Reports
- Supplier Management
- Third Party Integrations
- Warehouse Management
- Workflow Management
Car Dealer Accounting Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Bank Reconciliation
- Buy-Here-Pay-Here
- Cash Flow Management
- Collaboration Tools
- Collections Management
- Communication Management
- Contact Database
- Contact Management
- Customer Database
- Customer History
- Customizable Reports
- Data Import/Export
- Document Management
- Electronic Payments
- Expense Management
- Financial Analysis
- Financial Management
- Financing Management
- General Ledger
- Inventory Management
- Inventory Tracking
- Invoice Management
- Invoice Processing
- Lease-Here-Pay-Here
- Mobile Access
- Multi-Currency
- Multi-Location
- Order Management
- Parts Management
- Payroll Management
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Data
- Real Time Reporting
- Receipt Management
- Recurring/Subscription Billing
- Reporting & Statistics
- Reporting/Analytics
- Sales Management
- Sales Orders
- Sales Tax Management
- Service Department
- Stock Management
- Third Party Integrations
Distribution Software
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Barcode / Ticket Scanning
- Barcode Recognition
- Barcoding/RFID
- Bills of Material
- CRM
- Cost Tracking
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Distribution Management
- Document Storage
- Financial Management
- Forecasting
- Import/Export Management
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Processing
- Order Tracking
- Project Management
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Returns Management
- Sales Forecasting
- Sales Orders
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Supply Chain Management
- Third Party Integrations
- Warehouse Management
- Workflow Management
- eCommerce Management
Dropshipping Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Channel Management
- Cost Tracking
- Customer Service Management
- Data Import/Export
- Data Synchronization
- Dropshipping Services
- EDI
- Forecasting
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Monitoring
- Multi-Channel Management
- Multi-Location
- Multiple Data Sources
- Online Catalog
- Order Entry
- Order Management
- Order Tracking
- Price / Margin Management
- Price Optimization
- Product Catalog
- Product Data Management
- Product Information Management
- Purchase Order Management
- Real Time Data
- Real Time Monitoring
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Sales Automation
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Shipment Tracking
- Shipping Labels
- Shipping Management
- Sourcing Management
- Status Tracking
- Supplier Management
- Third Party Integrations
- Vendor Management
- Warehouse Management
- eCommerce Management
Florist Software
- ACH Payment Processing
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Automated Card Printing
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- Client Portal
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customizable Branding
- Delivery Tracking
- Discount Management
- Electronic Payments
- Electronic Signature
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Multi-Location
- Order Entry
- Order Management
- Order Tracking
- Point of Sale (POS)
- Price / Margin Management
- Product Catalog
- Production Tracking
- Proposal Generation
- Purchase Order Management
- QuickBooks Integration
- Real-Time Chat
- Receipt Management
- Reminders
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Routing
- Sales Reports
- Sales Tax Management
- Search/Filter
- Shopping Cart
- Stem Counting
- Third Party Integrations
- Transaction History
- User Management
- Website Integration
Inventory Control Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Printing
- Barcode Recognition
- Barcoding/RFID
- Billing & Invoicing
- Check-in/Check-out
- Cost Tracking
- Customer Database
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Forecasting
- Inventory Auditing
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Item Management
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Processing
- Order Tracking
- Point of Sale (POS)
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- SKU/UPC Codes
- Sales Orders
- Sales Reports
- Search/Filter
- Serial Number Tracking
- Shipping Management
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
Inventory Management Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- Cost Tracking
- Customer Database
- Customizable Reports
- Data Synchronization
- Forecasting
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitting
- Manufacturing Inventory Management
- Mobile Access
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Tracking
- Point of Sale (POS)
- Product Identification
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Search/Filter
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Third Party Integrations
- Vendor Managed Inventory
- Warehouse Management
- eCommerce Management
MRP Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Automated Scheduling
- Barcode / Ticket Scanning
- Billing & Invoicing
- Bills of Material
- Collaboration Tools
- Compliance Management
- Cost Tracking
- Distribution Management
- Document Management
- Estimating
- Financial Management
- Forecasting
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Job Costing
- Maintenance Management
- Monitoring
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Planning Tools
- Production Management
- Production Scheduling
- Production Tracking
- Project Management
- Purchase Order Management
- Quality Control
- Quality Management
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Safety Management
- Sales Orders
- Shipping Management
- Status Tracking
- Supplier Management
- Supply Chain Management
- Traceability
- Warehouse Management
- Work Order Management
- Workflow Management
Manufacturing Execution Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Automated Scheduling
- Barcode / Ticket Scanning
- Bills of Material
- Built-in Accounting
- Compliance Management
- Cost Tracking
- Customizable Reports
- Data Visualization
- Document Management
- Estimating
- Forecasting
- Inventory Management
- Inventory Tracking
- Job Scheduling
- Maintenance Scheduling
- Monitoring
- Multi-Location
- Order Management
- Performance Metrics
- Planning Tools
- Production Management
- Production Scheduling
- Production Tracking
- Project Management
- Purchase Order Management
- Quality Control
- Quality Management
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Reporting & Statistics
- Resource Management
- Safety Management
- Scheduling
- Search/Filter
- Shipping Management
- Supplier Management
- Supply Chain Management
- Task Management
- Third Party Integrations
- Traceability
- Warehouse Management
- Work Order Management
- Workflow Management
Manufacturing Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Barcode / Ticket Scanning
- Bills of Material
- Compliance Management
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Distribution Management
- Document Management
- ERP
- Financial Management
- Forecasting
- Inventory Management
- Inventory Tracking
- MES
- Maintenance Management
- Material Requirements Planning
- Monitoring
- Multi-Currency
- Multi-Location
- Order Management
- Planning Tools
- Production Management
- Production Scheduling
- Production Tracking
- Project Management
- Projections
- Purchase Order Management
- Quality Control
- Quality Management
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Safety Management
- Sales Orders
- Shipping Management
- Supplier Management
- Supply Chain Management
- Third Party Integrations
- Traceability
- Warehouse Management
- Work Order Management
- Workflow Management
Medical Inventory Software
- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts / Escalation
- Barcode / Ticket Scanning
- Barcode Printing
- Barcode Recognition
- Billing & Invoicing
- Calendar Management
- Compliance Management
- Cost Tracking
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Document Storage
- Expiration Date Management
- Historical Reporting
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Mobile Access
- Multi-Currency
- Multi-Location
- Order Management
- Order Tracking
- Point of Sale (POS)
- Purchase Order Management
- Purchasing & Receiving
- RFID Scanning
- Real Time Data
- Real Time Monitoring
- Reorder Management
- Reporting & Statistics
- Role-Based Permissions
- Sales Orders
- Search/Filter
- Serial Number Tracking
- Shipping Management
- Stock Management
- Supply Management
- Task Scheduling
- Template Management
- Third Party Integrations
- Usage Tracking/Analytics
- User Management
- Vendor Management
- Work Order Management
Multi-Channel eCommerce Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Cataloging/Categorization
- Channel Management
- Customer Accounts
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Marketplace Integration
- Mobile Commerce
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Tracking
- Product Catalog
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real-time Updates
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- SEO Management
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Shipping Labels
- Shipping Management
- Shopping Cart
- Social Commerce
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
- Website Management
- eCommerce Management
Order Management Software
- API
- Accounting Integration
- Activity Dashboard
- Backorder Management
- Barcode / Ticket Scanning
- Billing & Invoicing
- Cataloging/Categorization
- Contact Database
- Customer History
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Forecasting
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Labeling
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Entry
- Order Fulfillment
- Order Management
- Order Tracking
- Product Catalog
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Recurring Orders
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Shipping Labels
- Shipping Management
- Special Order Management
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
- eCommerce Management
Production Scheduling Software
- API
- Accounting Integration
- Activity Dashboard
- Approval Process Control
- Automated Scheduling
- Billing & Invoicing
- Bills of Material
- Capacity Planning
- Change Management
- Collaboration Tools
- Compliance Management
- Data Visualization
- Document Management
- Drag & Drop
- Forecasting
- Gantt/Timeline View
- Inventory Management
- Inventory Tracking
- Job Scheduling
- Material Requirements Planning
- Monitoring
- Order Management
- Planning Tools
- Prioritization
- Production Management
- Production Tracking
- Project Management
- Purchase Order Management
- Quality Assurance
- Quality Control
- Quality Management
- Quotes/Estimates
- Real Time Data
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Resource Management
- Scheduling
- Shipping Management
- Status Tracking
- Supplier Management
- Supply Chain Management
- Task Management
- Task Scheduling
- Third Party Integrations
- Traceability
- Warehouse Management
- What-if Analysis
- Work Order Management
- Workflow Management
Retail Management Software
- API
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- CRM
- Commission Management
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Reports
- Data Synchronization
- Discount Management
- Electronic Payments
- Email Marketing
- Employee Management
- For Retail
- Forecasting
- Gift Card Management
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Loyalty Program
- Mail Order
- Merchandise Management
- Multi-Currency
- Multi-Location
- Offline Access
- Order Management
- Point of Sale (POS)
- Promotions Management
- Purchase Order Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Shipping Management
- Stock Management
- Third Party Integrations
- Warehouse Management
- eCommerce Management
Supply Chain Management Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Audit Management
- Audit Trail
- Barcode / Ticket Scanning
- Bills of Material
- Compliance Management
- Customizable Reports
- Data Visualization
- Demand Forecasting
- Document Management
- EDI
- Forecasting
- Import/Export Management
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Monitoring
- Multi-Channel Management
- Multi-Location
- Order Fulfillment
- Order Management
- Order Tracking
- Procurement Management
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Reporting/Analytics
- Returns Management
- Sales & Operations Planning
- Sales Orders
- Shipping Management
- Status Tracking
- Supplier Management
- Supply Chain Management
- Third Party Integrations
- Transportation Management
- Warehouse Management
- Workflow Management
Warehouse Management Software
- 3PL Management
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Barcoding/RFID
- Bills of Material
- Customizable Fields
- Customizable Reports
- Cycle Count
- Data Import/Export
- Forecasting
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitting
- Labeling
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Tracking
- Purchase Order Management
- Purchasing & Receiving
- Quality Management
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real Time Synchronization
- Receiving/Putaway Management
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
- Workflow Management
- eCommerce Management
Winery Management Software
- API
- Activity Dashboard
- Barcode / Ticket Scanning
- Barrel Management
- Billing & Invoicing
- CRM
- Cellar Management
- Cost Tracking
- Customer Database
- Customer History
- Customizable Categories
- Customizable Reports
- Customizable Templates
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Electronic Payments
- Employee Management
- Forecasting
- Inventory Management
- Inventory Tracking
- Invoice Management
- Loyalty Program
- Multi-Location
- Order Management
- Order Processing
- Order Tracking
- Point of Sale (POS)
- Production Tracking
- Promotions Management
- Purchase Order Management
- QuickBooks Integration
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Reporting & Statistics
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Status Tracking
- Stock Management
- Third Party Integrations
- Transaction History
- Vineyard Management
- Warehouse Management
- Website Integration
- Wine Club Management
- Work Order Management
Fishbowl Alternatives
More Fishbowl alternatives
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Assets, Manufacturing, Distribution, Supply Chain, Fleet Maintenance, Custom Applications, Work Orders(BOM,Kitting), Inventory Mgmt,
Fishbowl Reviews
Read all reviewsOverall rating
4,1/5
Average score
Ease of Use
4,1
Customer Service
4,2
Features
4,1
Value for Money
4,1
Hilary C.
Sales & Marketing Coordinator
Hospital & Health Care, 2-10 Employees
Used the Software for: 2+ years
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 2020/12/01
"Asset to Our Company"
Comments: They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.
Pros: Fishbowl is a great asset to our company. It has been wonderful in helping us manage inventory for our warehouse and tracking errors. The customer support is always amazing. [SENSITIVE CONTENT HIDDEN] our representative is one of the most helpful people. He goes above and beyond to make sure we are satisfied with the product.
Cons: Some reports cost extra, but I understand that it takes them time to write it. The turn around is usually fast.
- Reviewer Source
- Reviewed on 2020/12/01
Louis C.
Purchaser/ Project Manager
Mechanical or Industrial Engineering, 11-50 Employees
Used the Software for: 6-12 months
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
Alternatives Considered:
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2020/07/18
"Fishbowl Manufacturing Software has proven an invaluable inventory management tool for our team."
Comments: Fishbowl Management software has offered our team a complete supply chain management and physical sales tracking system in one convenient system . In this time especially , we understand that organization and efficiency are paramount to surviving let alone prospering and we are thankful to Fishbowl for helping.
Pros:
Our team found both these ease of use and relative ease of integration to be among the most attractive components of Fishbowl. The variety of modules allow close monitoring of essentially every aspect of
physical asset tracking . With Fishbowl we can organize warehouse parts inventory , print labels,and
organize purchase orders which organizes our supply side. Fishbowl's sales side module allows for effective tracking of lead times as well as sales item forecasting so we are never behind on available inventory .
Cons:
Fishbowl Manufacturing software at this time time requires the use of a server which we had to supply .
In exchange for all other features , we see this as a nominal and not inconvenient requirement as at the time we were adding new computer assets. This requirement may not suit all smaller companies.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2020/07/18
Leilani T.
Controller
Food & Beverages
Used the Software for: 1-5 months
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2016/09/27
"The updates are killing me"
Pros:
The customer support is great. It's just hard to get a hold of them when you need to speak to a live person on the phone. The people who work there are the nicest and most helpful when you do get to talk to them and they do resolve the day to day issues that pop up. ie, inventory getting stuck in committed status is a pretty quick fix, but then again, should it really happen in the first place?. Bigger problems take more time to fix, but they seem to keep working on it until its resolved. The people they have providing training are excellent.
The wikis are pretty easy to access and are pretty good
Cons:
This year the updates seem to break something that's had been working. Then it takes hours with customer support to fix and get going again.
The phone support team could use more staff because it does take hours to get a call back. The reports are difficult to customize, you have to know programming. There is no simple report writer function or a reports that can be customized.
If you have to pick inventory from two locations for one sales order, it will create two invoices. There is no way around that in Fishbowl. The calendar is pretty basic, could use enhancements. The inventory export CSV file does not use FIFO, but average costing. So if you use FIFO or any other method other than average costing, you have to use a different report instead of getting the data in CSV format.
The shipping module is frustrating and the way it is set up does not allow us to use carton count efficiently, so we have to change the packing list after it's printed. If you want Fishbowl to count the cartons for you, you have to add each carton manually. And if you do that, it will not total or summarize the number of cartons you have, it will list each one individually. So you could have a packing list that could be several pages long.
The UPS integration used to be great and then UPS updated, Fishbowl did not support the updated software and we had to change to UPS Worldship. Definitely a step backwards because the old integration worked beautifully. Now it's more manual and cumbersome.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2016/09/27
Jessi F.
Director of Marketing and Operations
Food & Beverages, 11-50 Employees
Used the Software for: 1+ year
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
Alternatives Considered:
- Reviewer Source
- Reviewed on 2021/05/31
"Fishbowl has been great for us as a small food manufacturer"
Comments: Overall, good experience - we needed a tool like this and it meets our needs for being SQF and USDA Organic.
Pros: Fishbowl helps us maintain all lot tracing records, re-order points, and sales and purchase orders. It makes audit time much simpler!
Cons: There aren't as many reports as I would like and it isn't very intuitive to setup - we had to hire an outside expert.
- Reviewer Source
- Reviewed on 2021/05/31
Miriam F.
owner
Shipbuilding, 11-50 Employees
Used the Software for: 2+ years
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- Reviewer Source
- Reviewed on 2019/11/06
"Works great for Small Manufacturer"
Comments: I love the ease of analyzing each piece of our manufacturing process.
Pros: Ease of Quickbooks Online integration, ease of cost analysis
Cons: Reports are not as easy to manipulate as some programs
- Reviewer Source
- Reviewed on 2019/11/06
