Fishbowl

Who Uses Fishbowl?

Fishbowl is an ideal solution for manufacturers, wholesale distributors, retailers, government entities and many other types of companies and organizations in a variety of industries.

What Is Fishbowl?

Fishbowl is the ideal manufacturing and warehouse management solution designed for small to medium size businesses. Key features include inventory management, material requirements planning (MRP), job shop floor control, work order management, manufacturer orders and bills of materials, barcoding and so much more. The solution can either be deployed on-premise or hosted in the cloud.

Fishbowl Details

Fishbowl

https://www.fishbowlinventory.com/

Founded 2001

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Compare Fishbowl with similar products

Starting price

US$4 395,00/one-time
US$499,00/month
US$20,00/month
N/A

Free Version

Free Version No
Free Version No
Free Version Yes
Free Version No

Free Trial

Free Trial Yes
Free Trial No
Free Trial Yes
Free Trial No

Fishbowl deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Linux (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • In Person
  • Live Online
  • Documentation
  • Videos

Fishbowl Features

  • ACH Payment Processing
  • API
  • Accounting
  • Activity Dashboard
  • Appointment Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Client Management
  • Contact Database
  • Cost Tracking
  • Credit Card Processing
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Electronic Payments
  • Estimating
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Labor Rates
  • Maintenance Scheduling
  • Multi-Location
  • Order Management
  • Parts Management
  • Payroll Management
  • Performance Metrics
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Repair Tracking
  • Reporting & Statistics
  • SMS Messaging
  • Sales Tax Management
  • Scheduling
  • Service History
  • Status Tracking
  • Task Scheduling
  • Third Party Integrations
  • Transaction History
  • Transaction Monitoring
  • VIN Decoder
  • Vehicle Tracking
  • Work Order Management

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  • Activity Tracking
  • Asset Tracking
  • Audit Management
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  • Barcode / Ticket Scanning
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  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Cost Tracking
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import/Export
  • Historical Reporting
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Label Printing
  • Label Templates
  • Labeling
  • Location Tracking
  • Mobile Access
  • Multi-Channel Management
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Receiving Labels
  • Reporting & Statistics
  • Returns Management
  • Sales Orders
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management
  • Workflow Management

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  • Cash Flow Management
  • Collaboration Tools
  • Collections Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Electronic Payments
  • Expense Management
  • Financial Analysis
  • Financial Management
  • Financing Management
  • General Ledger
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Lease-Here-Pay-Here
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Parts Management
  • Payroll Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Receipt Management
  • Recurring/Subscription Billing
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Management
  • Sales Orders
  • Sales Tax Management
  • Service Department
  • Stock Management
  • Third Party Integrations

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  • Bills of Material
  • CRM
  • Cost Tracking
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Distribution Management
  • Document Storage
  • Financial Management
  • Forecasting
  • Import/Export Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Invoice Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Returns Management
  • Sales Forecasting
  • Sales Orders
  • Shipping Management
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  • EDI
  • Forecasting
  • Inventory Management
  • Inventory Optimization
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  • Inventory Tracking
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Multiple Data Sources
  • Online Catalog
  • Order Entry
  • Order Management
  • Order Tracking
  • Price / Margin Management
  • Price Optimization
  • Product Catalog
  • Product Data Management
  • Product Information Management
  • Purchase Order Management
  • Real Time Data
  • Real Time Monitoring
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Sales Automation
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipment Tracking
  • Shipping Labels
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  • Customer Database
  • Customizable Branding
  • Delivery Tracking
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Point of Sale (POS)
  • Price / Margin Management
  • Product Catalog
  • Production Tracking
  • Proposal Generation
  • Purchase Order Management
  • QuickBooks Integration
  • Real-Time Chat
  • Receipt Management
  • Reminders
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Routing
  • Sales Reports
  • Sales Tax Management
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  • Inventory Auditing
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  • Invoice Management
  • Item Management
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
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  • Order Tracking
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  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
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  • Reporting & Statistics
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  • SKU/UPC Codes
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  • Compliance Management
  • Cost Tracking
  • Distribution Management
  • Document Management
  • Estimating
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Job Costing
  • Maintenance Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Planning Tools
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Purchase Order Management
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
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  • Reporting & Statistics
  • Reporting/Analytics
  • Safety Management
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  • Status Tracking
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  • Production Tracking
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  • Purchase Order Management
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  • Order Entry
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  • Quotes/Estimates
  • Real Time Data
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  • Reporting & Statistics
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  • Order Fulfillment
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  • Procurement Management
  • Purchase Order Management
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Fishbowl Reviews

Read all reviews

Overall rating

4,1/5

Average score

Ease of Use 4,1
Customer Service 4,2
Features 4,1
Value for Money 4,1

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Hilary C.
Hilary C.
Sales & Marketing Coordinator
Hospital & Health Care, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2020/12/01

"Asset to Our Company"

Comments: They have done a wonderful job in taking care of us from learning to use it to just small mistakes here and there. The support is outstanding.

Pros: Fishbowl is a great asset to our company. It has been wonderful in helping us manage inventory for our warehouse and tracking errors. The customer support is always amazing. [SENSITIVE CONTENT HIDDEN] our representative is one of the most helpful people. He goes above and beyond to make sure we are satisfied with the product.

Cons: Some reports cost extra, but I understand that it takes them time to write it. The turn around is usually fast.

  • Reviewer Source 
  • Reviewed on 2020/12/01
Louis C.
Purchaser/ Project Manager
Mechanical or Industrial Engineering, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020/07/18

"Fishbowl Manufacturing Software has proven an invaluable inventory management tool for our team."

Comments: Fishbowl Management software has offered our team a complete supply chain management and physical sales tracking system in one convenient system . In this time especially , we understand that organization and efficiency are paramount to surviving let alone prospering and we are thankful to Fishbowl for helping.

Pros: Our team found both these ease of use and relative ease of integration to be among the most attractive components of Fishbowl. The variety of modules allow close monitoring of essentially every aspect of
physical asset tracking . With Fishbowl we can organize warehouse parts inventory , print labels,and
organize purchase orders which organizes our supply side. Fishbowl's sales side module allows for effective tracking of lead times as well as sales item forecasting so we are never behind on available inventory .

Cons: Fishbowl Manufacturing software at this time time requires the use of a server which we had to supply .
In exchange for all other features , we see this as a nominal and not inconvenient requirement as at the time we were adding new computer assets. This requirement may not suit all smaller companies.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2020/07/18
Leilani T.
Controller
Food & Beverages
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2016/09/27

"The updates are killing me"

Pros: The customer support is great. It's just hard to get a hold of them when you need to speak to a live person on the phone. The people who work there are the nicest and most helpful when you do get to talk to them and they do resolve the day to day issues that pop up. ie, inventory getting stuck in committed status is a pretty quick fix, but then again, should it really happen in the first place?. Bigger problems take more time to fix, but they seem to keep working on it until its resolved. The people they have providing training are excellent.
The wikis are pretty easy to access and are pretty good

Cons: This year the updates seem to break something that's had been working. Then it takes hours with customer support to fix and get going again.
The phone support team could use more staff because it does take hours to get a call back. The reports are difficult to customize, you have to know programming. There is no simple report writer function or a reports that can be customized.
If you have to pick inventory from two locations for one sales order, it will create two invoices. There is no way around that in Fishbowl. The calendar is pretty basic, could use enhancements. The inventory export CSV file does not use FIFO, but average costing. So if you use FIFO or any other method other than average costing, you have to use a different report instead of getting the data in CSV format.
The shipping module is frustrating and the way it is set up does not allow us to use carton count efficiently, so we have to change the packing list after it's printed. If you want Fishbowl to count the cartons for you, you have to add each carton manually. And if you do that, it will not total or summarize the number of cartons you have, it will list each one individually. So you could have a packing list that could be several pages long.
The UPS integration used to be great and then UPS updated, Fishbowl did not support the updated software and we had to change to UPS Worldship. Definitely a step backwards because the old integration worked beautifully. Now it's more manual and cumbersome.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 2016/09/27
Jessi F.
Director of Marketing and Operations
Food & Beverages, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 2021/05/31

"Fishbowl has been great for us as a small food manufacturer"

Comments: Overall, good experience - we needed a tool like this and it meets our needs for being SQF and USDA Organic.

Pros: Fishbowl helps us maintain all lot tracing records, re-order points, and sales and purchase orders. It makes audit time much simpler!

Cons: There aren't as many reports as I would like and it isn't very intuitive to setup - we had to hire an outside expert.

  • Reviewer Source 
  • Reviewed on 2021/05/31
Miriam F.
owner
Shipbuilding, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2019/11/06

"Works great for Small Manufacturer"

Comments: I love the ease of analyzing each piece of our manufacturing process.

Pros: Ease of Quickbooks Online integration, ease of cost analysis

Cons: Reports are not as easy to manipulate as some programs

  • Reviewer Source 
  • Reviewed on 2019/11/06