---
description: Learn more about CivicPlus Utility Billing price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CivicPlus Utility Billing Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [CivicPlus Utility Billing](/software/1237717/CivicPlus-Utility-Billing)

# CivicPlus Utility Billing

Canonical: https://www.capterra.co.za/software/1237717/CivicPlus-Utility-Billing

> CivicPlus Utility Billing is utility billing software that helps local governments automate billing, payments, and field operations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses CivicPlus Utility Billing?

CivicPlus Utility Billing is used by local governments, municipalities, counties, public utility districts, and special districts.

## About the vendor

- **Company**: CivicPlus
- **Location**: Manhattan, US
- **Founded**: 2007

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Billing & Invoicing
- Customer Management
- Metered Billing

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Utility Billing Software](https://www.capterra.co.za/directory/20017/utility-billing/software)

## Alternatives

1. [Fluentgrid CIS](https://www.capterra.co.za/software/1050880/fluentgrid-cis) (0 reviews)
2. [authorize.net](https://www.capterra.co.za/software/54911/authorizenet) — 4.5/5 (220 reviews)
3. [Invoiced](https://www.capterra.co.za/software/139131/invoiced) — 4.7/5 (149 reviews)
4. [Heartland Payments+](https://www.capterra.co.za/software/119791/heartland-payment-processing) — 4.3/5 (133 reviews)
5. [EnergyCAP](https://www.capterra.co.za/software/56928/energycap) — 4.7/5 (132 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1237717/CivicPlus-Utility-Billing)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10182300/CivicPlus-Utility-Billing/> |
| en-AE | <https://www.capterra.ae/software/1237717/CivicPlus-Utility-Billing> |
| en-AU | <https://www.capterra.com.au/software/1237717/CivicPlus-Utility-Billing> |
| en-CA | <https://www.capterra.ca/software/1237717/CivicPlus-Utility-Billing> |
| en-GB | <https://www.capterra.co.uk/software/1237717/CivicPlus-Utility-Billing> |
| en-IE | <https://www.capterra.ie/software/1237717/CivicPlus-Utility-Billing> |
| en-IL | <https://www.capterra.co.il/software/1237717/CivicPlus-Utility-Billing> |
| en-IN | <https://www.capterra.in/software/1237717/CivicPlus-Utility-Billing> |
| en-NZ | <https://www.capterra.co.nz/software/1237717/CivicPlus-Utility-Billing> |
| en-SG | <https://www.capterra.com.sg/software/1237717/CivicPlus-Utility-Billing> |
| en-ZA | <https://www.capterra.co.za/software/1237717/CivicPlus-Utility-Billing> |

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