--- description: Learn more about Meltwater price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Meltwater Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Public Relations Software](/directory/10033/public-relations/software) > [Meltwater](/software/123153/meltwater) # Meltwater Canonical: https://www.capterra.co.za/software/123153/meltwater Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/123153/meltwater?page=2) > Tools that enable marketing, comms and PR pros to monitor, analyze and influence the world around them. > > Verdict: Rated **4.0/5** by 96 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Meltwater? SaaS solution that helps communication professionals across all industries create digital marketing strategies to monitor media on social networks and manage influencer marketing. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 96 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Meltwater - **Location**: San Francisco, Norway - **Founded**: 2001 ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Irish, Italian, Japanese, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: China, Finland, France, Germany, Italy, Japan, Norway, Spain, Sweden ## Features - API - Activity Dashboard - Alerts/Notifications - Campaign Analytics - Campaign Management - Campaign Tracking - Channel Management - Collaboration Tools - Competitive Analysis - Competitor Monitoring - Contact Database - Content Management - Conversion Tracking - Customer Engagement - Customer Segmentation - Customizable Reports - Dashboard - Data Import/Export - Data Visualization - Email Distribution - Engagement Tracking - Hashtag Tracking - Influencer Discovery - Influencer Relationship Management - Influencer Tracking - KPI Monitoring - Keyword Filtering - Keyword Tracking - Media Monitoring - Monitoring - Multi-Account Management - Multi-Campaign - Multi-Channel Data Collection - Multi-Channel Marketing - Negative Feedback Management - Performance Metrics - Press Release Builder - ROI Tracking - Real-Time Analytics - Real-Time Notifications - Reporting/Analytics - Reputation Management - Response Management - Search/Filter - Sentiment Analysis - Social Media Monitoring - Third-Party Integrations - Trend Analysis - Website Analytics - Website Monitoring ... and 18 more features ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Public Relations Software](https://www.capterra.co.za/directory/10033/public-relations/software) ## Related Categories - [Public Relations Software](https://www.capterra.co.za/directory/10033/public-relations/software) - [Competitive Intelligence Software](https://www.capterra.co.za/directory/30539/competitive-intelligence/software) - [Reputation Management Software](https://www.capterra.co.za/directory/30750/reputation-management/software) - [Social Media Marketing Tools](https://www.capterra.co.za/directory/30781/social-media-marketing/software) - [Social Media Management Tools](https://www.capterra.co.za/directory/30939/social-media-management/software) ## Alternatives 1. [Brand24](https://www.capterra.co.za/software/149054/brand24) — 4.7/5 (254 reviews) 2. [Hootsuite](https://www.capterra.co.za/software/121701/hootsuite) — 4.4/5 (3795 reviews) 3. [Agorapulse](https://www.capterra.co.za/software/123971/agorapulse) — 4.6/5 (713 reviews) 4. [Adhook](https://www.capterra.co.za/software/182826/adhook) — 4.8/5 (29 reviews) 5. [Sprout Social](https://www.capterra.co.za/software/121447/sprout-social) — 4.4/5 (606 reviews) ## Reviews ### "One of the top PR database options in the industry" — 4.0/5 > **Dan** | *16 August 2024* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Meltwater is one of the top media databases for PR professionals > > **Cons**: No media database is perfect in terms of either staying current with media members and/or as it relates to media monitoring. Can be expensive in terms of number of seats and/or tools used. > > We use Meltwater primarily for social media monitoring as well as for building media lists for our clients. ----- ### "Solid product" — 4.0/5 > **Tabytha** | *02 January 2025* | Higher Education | Recommendation rating: 6.0/10 > > **Pros**: Ease of use, good customer support, and good features. > > **Cons**: I felt limited for reporting -- it was hard to compare more than two competitors and required me to create charts outside the platform. We no longer use Meltwater. > > Overall, it was positive, good product, but it was more than we wanted to pay. I should clarify that we didn't use the outreach tools or social media listening which would have made it more useful for us\! ----- ### "Meltwater - a great tool for gathering media sources and mentions about a precise topic" — 5.0/5 > **Antony** | *17 December 2024* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Ability to quickly compile lists of relevant media articles and social media mentions based on a versatile list of keywords. > > **Cons**: Sometimes produces a lot of "noise" if the keywords are not fully developed or the tool hasn't been "trained" to our use > > Great way to get an insight into specific topics in news/social media, delivered regularly to our inbox ----- ### "Previous User" — 4.0/5 > **Karly** | *18 November 2024* | Automotive | Recommendation rating: 6.0/10 > > **Pros**: The social listening / social media analysis tool was helpful (before we switched products)\! > > **Cons**: I didn't love the user experience of Meltwater–it didn't feel overly intuitive. > > Overall, Meltwater is a solid platform and has good offerings. ----- ### "Meltwater is useful for tracking media and social conversations at scale" — 5.0/5 > **Rishikesh** | *09 January 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: I have been using Meltwater regularly to track media coverage and social conversations for multiple brands. The media monitoring feature is very useful for tracking online news, articles \& publications in one place. I also like how the dashboards can be customized based on brand or campaign needs. The tagging \& filtering options help in sorting large volumes of data and make reporting easier. It saves a lot of manual effort when tracking brand visibility > > **Cons**: Sometimes setting up complex queries takes time and needs trial and error. The tool can also feel heavy when loading large dashboards or multiple searches at once ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.co.za/software/123153/meltwater?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/123153/meltwater) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | sv | | ----- ## Structured Data