--- description: Learn more about Hootsuite price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hootsuite Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Hootsuite](/software/121701/hootsuite) # Hootsuite Canonical: https://www.capterra.co.za/software/121701/hootsuite Page: 1 / 153\ Next: [Next page](https://www.capterra.co.za/software/121701/hootsuite?page=2) > Hootsuite helps you build your brand, strengthen connections with customers, and drive real business results with social media. > > Verdict: Rated **4.4/5** by 3796 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Hootsuite? Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 3796 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Hootsuite Media - **Location**: Vancouver, Canada - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$249,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Standard @ $99 per user/month - 10 social accounts Advanced @ $249 per user/month - unlimited social accounts Enterprise - Contact us for unlimited users \& fully customized plan \*Prices displayed in USD, based on annual billing, but do not include applicable taxes. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Portuguese, Spanish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Campaign Tracking - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Competitive Analysis - Content Management - Conversion Tracking - Customer Experience Management - Customer History - Customizable Reports - Dashboard - Data Visualization - Employee Engagement Software - Engagement Tracking - Feedback Management - KPI Monitoring - Keyword Tracking - Lead Engagement - Live Chat - Mobile Access - Monitoring - Multi-Account Management - Multi-Channel Campaigns - Multi-Channel Communication - Multi-Channel Data Collection - Performance Metrics - Publish Scheduling - Real-Time Analytics - Real-Time Chat - Reporting/Analytics - Reputation Management - Response Management - Search/Filter - Sentiment Analysis - Social Media Monitoring - Social Sharing - Survey/Poll Management - Surveys & Feedback - Tagging - Task Management - Visual Analytics - Web Traffic Reporting - Website Analytics - Workflow Management ... and 27 more features ## Integrations (117 total) - 123FormBuilder - Adobe Analytics - Adobe Commerce - Adobe Creative Cloud - Adobe Experience Manager - Airtable - Aprimo Digital Asset Management - Asana - Audiense - Basecamp - Blogger - Box - BrandFort - BrandMaxima - Brandfolder ... and 102 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software) ## Related Categories - [Reputation Management Software](https://www.capterra.co.za/directory/30750/reputation-management/software) - [Social Media Marketing Tools](https://www.capterra.co.za/directory/30781/social-media-marketing/software) - [Social Media Management Tools](https://www.capterra.co.za/directory/30939/social-media-management/software) - [Social Media Monitoring Software](https://www.capterra.co.za/directory/31028/social-media-monitoring/software) - [Social Selling Software](https://www.capterra.co.za/directory/31597/social-selling/software) ## Alternatives 1. [Publer](https://www.capterra.co.za/software/177145/publer) — 4.8/5 (920 reviews) 2. [Instagram](https://www.capterra.co.za/software/210721/instagram) — 4.7/5 (5170 reviews) 3. [Zoho Social](https://www.capterra.co.za/software/159351/zoho-social) — 4.7/5 (3420 reviews) 4. [Buffer](https://www.capterra.co.za/software/143492/buffer) — 4.5/5 (1491 reviews) 5. [Sprout Social](https://www.capterra.co.za/software/121447/sprout-social) — 4.4/5 (606 reviews) ## Reviews ### "Overall good program." — 3.0/5 > **Aaron** | *21 July 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The ability to post to multiple sites was very helpful. The ease of updating the wording of the post to each is also a nice process. I also liked being able to schedule posts. > > **Cons**: I often found that post would not go out and I would not get any notice that it did not go out and therefore missed it. I also found that it would disconnect from a platform often. > > I was overall happy with the program however, the issues that I had caused me to step away from the service. ----- ### "Easy Scheduling" — 5.0/5 > **Verified Reviewer** | *17 December 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: I love the ease of scheduling my posts in advance. Im able to draft out my content for months which allows me to be productive in other areas in my profession. The interface is also more approachable than other software i've used in the past. > > **Cons**: The analytics aren't as accurate. I'm usually having to go directly on the platform I use to pull data so my numbers are correct. > > Aside from inaccurate data, this is a great tool to schedule my posts and I enjoy all the tips and tricks they give you to make sure your content is successful. ----- ### "The best content strategist tool" — 5.0/5 > **Denise** | *01 April 2026* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Hootsuite is simply the best social media scheduling tool on the web. The platform allows you to analyze SO many different metrics for your content strategy. > > **Cons**: I am able to connect all my social media accounts and schedule posts in advance. This could be basics but it's all about Hootsuite doing more. I can track engagement, monitor mentions, run analytics reports and manage multiple accounts. > > I really like everything about Hootsuite. They not giving free version anymore but the premium has so many features and insights. It's an incredible platform. ----- ### "Powerful Tool with a Few Limitations" — 3.0/5 > **Duncan** | *31 July 2025* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: Overall, this product offers great value for money, with strong customer support and impressive ease of use. The marketing content is clear and helpful, though occasional bugs and issues can appear. However, the wide range of customization options helps tailor the experience to your needs, making it a solid and reliable choice. > > **Cons**: The interface can feel cluttered at times, and key features like analytics and team collaboration are locked behind higher-tier plans. Additionally, occasional glitches and limited post customization across platforms can be frustrating > > Easy to use with strong features, but some key tools are gated and occasional bugs appear. However, its still a good tool for social media managers ----- ### "Bad ethics and mediocre software" — 1.0/5 > **Zaid** | *09 February 2026* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: That it was a Canadian company with an OK service. Although not always reliable, it did the job most of the time, but there are better alternatives. > > **Cons**: Overpriced for the value and experience it offers. Not always reliable. Prioritizing profits over ethics with their decision to enter and uphold contract with ICE. When asked to explain their decision they gave a pre-scripted robotic PR response despite being their client for nearly 10 years. ----- Page: 1 / 153\ Next: [Next page](https://www.capterra.co.za/software/121701/hootsuite?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/121701/hootsuite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data