--- description: Learn more about Docusign price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Docusign Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/30739/digital-signature/software) > [Docusign](/software/121506/Docusign) # Docusign Canonical: https://www.capterra.co.za/software/121506/Docusign Page: 1 / 375\ Next: [Next page](https://www.capterra.co.za/software/121506/Docusign?page=2) > DocuSign is an e-signature and agreement management software that helps organizations create, commit to, and manage agreements. > > Verdict: Rated **4.7/5** by 9343 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Docusign? Designed for small to large businesses in insurance, finance, government, real estate, and other industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 9343 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Docusign - **Location**: San Francisco, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$15,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Personal- $10/ month For individuals and sole proprietors with basic e-signature needs One seat, five sends/month, basic features Standard - $25/month per user For small to medium teams that need to send, sign and collaborate Up to 50 users, unlimited sends, additional features Business Pro - $40/month per user For automating and optimizing agreements with advanced features Up to 50 users, unlimited sends, advanced features Enhanced Plans Customize a pricing plan that scales to your business needs 50+ users. Get your customized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States ## Features - Access Controls/Permissions - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Compliance Tracking - Content Library - Customizable Forms - Customizable Templates - Data Security - Document Capture - Document Management - Document Storage - Drag & Drop - Electronic Signature - File Sharing - Forms Creation & Design - Forms Management - Full Text Search - Mobile Signature Capture - Multi-Party Signing - Pre-built Templates - Process/Workflow Automation - Proposal Generation - RFP Management - Reminders - Search/Filter - Status Tracking - Team Collaboration - Template Management - Templates - Third-Party Integrations - Version Control - Workflow Management ## Integrations (24 total) - Adobe Acrobat Reader - Box - Dropbox Business - Gmail - Google Docs - Google Drive - Google Workspace - HubSpot CRM - LSEG Risk Intelligence - Microsoft 365 - Microsoft Outlook - Microsoft SharePoint - Microsoft Word - OneDrive - Quik\! ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Digital Signature Software](https://www.capterra.co.za/directory/30739/digital-signature/software) ## Related Categories - [Digital Signature Software](https://www.capterra.co.za/directory/30739/digital-signature/software) - [Contract Management Software](https://www.capterra.co.za/directory/30078/contract-management/software) - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) - [Proposal Management Software](https://www.capterra.co.za/directory/10032/proposal-management/software) - [Document Management Software](https://www.capterra.co.za/directory/30063/document-management/software) ## Alternatives 1. [SignWell](https://www.capterra.co.za/software/184497/docsketch) — 4.9/5 (2675 reviews) 2. [Dropbox Sign](https://www.capterra.co.za/software/144797/hellosign) — 4.7/5 (1447 reviews) 3. [Adobe Acrobat](https://www.capterra.co.za/software/1012240/adobe-acrobat-dc) — 4.7/5 (4203 reviews) 4. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2884 reviews) 5. [PandaDoc](https://www.capterra.co.za/software/131735/pandadoc) — 4.5/5 (1246 reviews) ## Reviews ### "Remote document signing made easier" — 5.0/5 > **Anonymous User** | *12 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ever since we started working remotely full time, DocuSign has made our lives easier in terms of remote signing of documents. As a Sales person, we work with lots of documents on a daily basis, documents that need to be signed and DocuSign has made this easier and possible. Most of our clients are all over the world and we only meet virtually, and that’s where DocuSign has provided the most value for me and my team, signing and managing documents and contracts. It has made it easier to integrate with our Sales tools and our CRM, keeping everything centralised for the team. > > **Cons**: There is nothing I do not like about DocuSign. I’m happy and my team is happy with DocuSign as well and it does what we want it to do and provides real value for our team > > My overall experience with DocuSign has been great. This is one tool that has provided the most value to us and do everything we wanted it to do. Signing is easier, document management is easier, integration with our Sales tools is easier, integration with our CRM is easier as well. We can easily manage deals and whenever we need authorised signatures, DocuSign has been there to speed up the process of signing contracts and any other documentation that needs to be signed ----- ### "Docusign make sure not to sign you're boat away ." — 3.0/5 > **Yolandi** | *03 March 2025* | Computer & Network Security | Recommendation rating: 7.0/10 > > **Pros**: User friendly , To get started is for free and they have a mobile app that is easy to navigate and use even for beginners not versed in the art of e-document signing. > > **Cons**: The cost of the highest tier publicly available pricing goes up to $65/month and that doesn't even include the available features which is obviously a bit of a bummer and slightly on the downside . > > Between the fact that you can install Docusign on any device from any in the world in a major positive point , but I have to say I am on the fence with this one the functionality and features doesn't justify the price per month. So I am going to have to say the overall experience is down to the user if you think the product + features are worth it for the price asked . ----- ### "Something that works well on my ML projects, albeit rather expensive." — 5.0/5 > **Jainish** | *18 April 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: I find myself making frequent use of DocuSign when beginning a new project with my clients. As a Machine Learning Consultant, I would need to sign numerous NDA papers and contracts until I will be presented with any data. And the best thing is that it is extremely fast. All I do is to upload my contract and check the place where I would like the signature and send it. > > **Cons**: The price is the chief among the things that I do not like. To an individual solo worker or a couple of people who work a small group, it is rather costly each month. A second, occasionally the interface of setting the document is a bit sluggish. > > DocuSign is an excellent solution to get down to business in an expedited manner. As an ML consultant, as I am, it makes you appear professional to your clients. You need not bother about paper or scanning. Everybody already knows about it, and thus nobody raises inquiries when you send a DocuSign link. ----- ### "DocuSign: Increased Efficiency and Client Satisfaction" — 5.0/5 > **Samm** | *06 April 2026* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: DocuSign is the industry standard for e-signatures which is why we choose to use this product. Many of our team members and clients were already familiar with the product which made the ease of integrating it into our workflow relatively seamless. Furthermore, the security and compliance was important when researching products. DocuSign provides encryption and most importantly to us, audit trails. > > **Cons**: As an admin, there was a learning curve during set up. Templates and workflows can be difficult to set up at first, however once set up, they are simple to replicate. Unfortunately, there can be issues and bugs which often times can be traced back to how the client is trying to open/e-sign but it can be difficult to explain virtually. > > Overall, DocuSign is a great product for ensuring compliance, and audit trails while also simplifying processes internally and for clients. Allowing our clients to sign documents from where-ever they are as increased the speed of the workflow as well as client satisfaction. ----- ### "expensive, not sure if worth it." — 3.0/5 > **Oleg** | *10 April 2026* | Banking | Recommendation rating: 5.0/10 > > **Pros**: If your job pays for it, it's a good application. Easy to use by both sender and the person it is addressed to. Easier to make background on your signature transparent. (If you are using a photo of your signature on paper). Works well with Microsoft products. > > **Cons**: For personal use its very expensive. And more advanced features are not included in the simple membership. > > If your job pays for it, you may as well use it and use its make even like it. I have to sign documents in my non work life as well, and its simply not worth it. $10 a month, and limit is 5 documents. ----- Page: 1 / 375\ Next: [Next page](https://www.capterra.co.za/software/121506/Docusign?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/121506/Docusign) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data