--- description: Learn more about Docusign price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Docusign Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/30739/digital-signature/software) > [Docusign](/software/121506/Docusign) # Docusign Canonical: https://www.capterra.co.za/software/121506/Docusign Page: 1 / 377\ Next: [Next page](https://www.capterra.co.za/software/121506/Docusign?page=2) > DocuSign is an e-signature and agreement management software that helps organizations create, commit to, and manage agreements. > > Verdict: Rated **4.7/5** by 9388 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Docusign? Designed for small to large businesses in insurance, finance, government, real estate, and other industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 9388 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Docusign - **Location**: San Francisco, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$15,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Personal- $10/ month For individuals and sole proprietors with basic e-signature needs One seat, five sends/month, basic features Standard - $25/month per user For small to medium teams that need to send, sign and collaborate Up to 50 users, unlimited sends, additional features Business Pro - $40/month per user For automating and optimizing agreements with advanced features Up to 50 users, unlimited sends, advanced features Enhanced Plans Customize a pricing plan that scales to your business needs 50+ users. Get your customized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States ## Features - Access Controls/Permissions - Approval Process Control - Archiving & Retention - Audit Trail - Collaboration Tools - Compliance Tracking - Content Library - Customizable Forms - Customizable Templates - Data Security - Document Capture - Document Management - Document Storage - Drag & Drop - Electronic Signature - File Sharing - Forms Creation & Design - Forms Management - Full Text Search - Mobile Signature Capture - Multi-Party Signing - Pre-built Templates - Proposal Generation - RFP Management - Reminders - Search/Filter - Status Tracking - Team Collaboration - Template Management - Templates - Third-Party Integrations - Version Control - Workflow Automation - Workflow Management ## Integrations (24 total) - Adobe Acrobat Reader - Box - Dropbox Business - Gmail - Google Docs - Google Drive - Google Workspace - HubSpot CRM - LSEG Risk Intelligence - Microsoft 365 - Microsoft Outlook - Microsoft SharePoint - Microsoft Word - OneDrive - Quik\! ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Digital Signature Software](https://www.capterra.co.za/directory/30739/digital-signature/software) ## Related Categories - [Digital Signature Software](https://www.capterra.co.za/directory/30739/digital-signature/software) - [Contract Management Software](https://www.capterra.co.za/directory/30078/contract-management/software) - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) - [Proposal Management Software](https://www.capterra.co.za/directory/10032/proposal-management/software) - [Document Management Software](https://www.capterra.co.za/directory/30063/document-management/software) ## Alternatives 1. [SignWell](https://www.capterra.co.za/software/184497/docsketch) — 4.9/5 (2708 reviews) 2. [Adobe Acrobat](https://www.capterra.co.za/software/1012240/adobe-acrobat-dc) — 4.7/5 (4229 reviews) 3. [Dropbox Sign](https://www.capterra.co.za/software/144797/hellosign) — 4.7/5 (1447 reviews) 4. [PandaDoc](https://www.capterra.co.za/software/131735/pandadoc) — 4.5/5 (1254 reviews) 5. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2904 reviews) ## Reviews ### "Remote document signing made easier" — 5.0/5 > **Anonymous User** | *12 November 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Ever since we started working remotely full time, DocuSign has made our lives easier in terms of remote signing of documents. As a Sales person, we work with lots of documents on a daily basis, documents that need to be signed and DocuSign has made this easier and possible. Most of our clients are all over the world and we only meet virtually, and that’s where DocuSign has provided the most value for me and my team, signing and managing documents and contracts. It has made it easier to integrate with our Sales tools and our CRM, keeping everything centralised for the team. > > **Cons**: There is nothing I do not like about DocuSign. I’m happy and my team is happy with DocuSign as well and it does what we want it to do and provides real value for our team > > My overall experience with DocuSign has been great. This is one tool that has provided the most value to us and do everything we wanted it to do. Signing is easier, document management is easier, integration with our Sales tools is easier, integration with our CRM is easier as well. We can easily manage deals and whenever we need authorised signatures, DocuSign has been there to speed up the process of signing contracts and any other documentation that needs to be signed ----- ### "Docusign make sure not to sign you're boat away ." — 3.0/5 > **Yolandi** | *03 March 2025* | Computer & Network Security | Recommendation rating: 7.0/10 > > **Pros**: User friendly , To get started is for free and they have a mobile app that is easy to navigate and use even for beginners not versed in the art of e-document signing. > > **Cons**: The cost of the highest tier publicly available pricing goes up to $65/month and that doesn't even include the available features which is obviously a bit of a bummer and slightly on the downside . > > Between the fact that you can install Docusign on any device from any in the world in a major positive point , but I have to say I am on the fence with this one the functionality and features doesn't justify the price per month. So I am going to have to say the overall experience is down to the user if you think the product + features are worth it for the price asked . ----- ### "Easy to use digital" — 5.0/5 > **Jessica** | *29 May 2026* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: What I like most about DocuSign is that I can get my documents electronically signed and they are encrypted > > **Cons**: What I like least about DocuSign is if I needed something notarized, I would have to be authorized to notarize digitally in order to add my stamp to the form ----- ### "Docusign - THE perfect e-signature tool" — 5.0/5 > **Louis** | *22 May 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: The interface is intuitive both for senders and signers. Recipients don't need an account to sign — they simply click the link, sign, and they're done. This is a real game-changer for our sales team. Contracts can be generated, sent, signed, and tracked directly from Salesforce, with all signature statuses and signed documents automatically synced back to the corresponding records (Opportunities, Accounts, Contacts). This eliminates manual data entry, reduces errors, and dramatically accelerates our sales cycle. > > **Cons**: While basic signing is very intuitive, more advanced features (custom workflows, PowerForms, CLM) require time and training to master. > > It has become an essential tool for our daily operations, particularly for our sales and legal teams. The native Salesforce integration alone has transformed our contract workflow — what used to take days now takes minutes, and everything stays perfectly synchronized between both platforms. ----- ### "DocuSign-- Not The Best." — 2.0/5 > **Tyra** | *27 May 2026* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: I like that DocuSign has stayed consistent over the past 5+ years. I also like that it is very easy to use for my stakeholders and external users. I feel that my completed envelopes are safe and secure. I don't often run into bugs or other issues. I feel that the value is appropriate for the money we spend. > > **Cons**: I don't know that DocuSign has made meaningful UI or feature updates in the last 5+ years. I'll also explicitly say that their team is entirely unhelpful. I have reached out for customer support many times and have gotten the run around. It feels like they are just trying to sell me on more of their features and workflows, not solve my current issue, which is often time sensitive. ----- Page: 1 / 377\ Next: [Next page](https://www.capterra.co.za/software/121506/Docusign?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/121506/Docusign) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data