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Who Uses Lightspeed Retail?
Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience
What Is Lightspeed Retail?
This cloud-based POS centralizes inventory management, employee management, sales reporting & accounting across locations and channels.
Lightspeed Retail Details
Lightspeed
http://www.lightspeedhq.com/
Founded 2012
Compare Lightspeed Retail with similar products
Starting price
Free Version
Free Trial
Lightspeed Retail deployment and support
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Deployment
- Cloud, SaaS, Web-based
- Mac (Desktop)
- Windows (Desktop)
- Linux (Desktop)
- Chromebook (Desktop)
- iPad (Mobile)
Training
- Live Online
- Webinars
- Documentation
- Videos
Lightspeed Retail Features
Apparel Management Software
- API
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Billing & Invoicing
- Bills of Material
- Cataloging/Categorization
- Collaboration Tools
- Communication Management
- Customer Database
- Customizable Fields
- Customizable Reports
- Distribution Management
- Electronic Payments
- Forecasting
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Lifecycle Management
- Materials Management
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Processing
- Order Tracking
- Planning Tools
- Price / Margin Management
- Product Management
- Production Management
- Production Tracking
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Supply Chain Management
- Third Party Integrations
- Warehouse Management
- eCommerce Management
Bakery Software
- Accounting
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- Billing & Invoicing
- Cash Management
- Credit Card Processing
- Custom Cake Orders
- Customer Database
- Customer Management
- Customizable Reports
- Data Import/Export
- Delivery Tracking
- Discount Management
- Electronic Payments
- Employee Management
- For Bakeries
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Labor Cost Calculator
- Loyalty Program
- Marketing Automation
- Multi-Location
- Nutrition & Ingredient Labels
- Nutrition Analysis
- Order Entry
- Order Management
- Point of Sale (POS)
- Price / Margin Management
- Production Management
- Promotions Management
- Purchase Order Management
- Real Time Reporting
- Recipe Management
- Recipe/Formula Costing
- Reporting & Statistics
- Returns Management
- Sales History
- Sales Management
- Sales Reports
- Stock Management
- Third Party Integrations
- Time Clock
Barcode Generator Software
- API
- Activity Tracking
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode / Ticket Scanning
- Barcode Printing
- Barcode Recognition
- Barcoding/RFID
- Billing & Invoicing
- Cost Tracking
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization
- Data Import/Export
- Historical Reporting
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Label Printing
- Label Templates
- Labeling
- Location Tracking
- Mobile Access
- Multi-Channel Management
- Multi-Location
- Order Management
- Order Processing
- Order Tracking
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Receiving Labels
- Reporting & Statistics
- Returns Management
- Sales Orders
- Serial Number Tracking
- Shipping Labels
- Shipping Management
- Status Tracking
- Stock Management
- Summary Reports
- Supplier Management
- Third Party Integrations
- Warehouse Management
- Workflow Management
Consignment Software
- API
- Activity Dashboard
- Activity Tracking
- Barcode / Ticket Scanning
- Barcode Recognition
- CRM
- Categorisation/Grouping
- Consignor Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customizable Categories
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Discount Management
- Electronic Payments
- Email Marketing
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Label Printing
- Loyalty Program
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Tracking
- Point of Sale (POS)
- Price / Margin Management
- Price Optimization
- Promotions Management
- Purchase Order Management
- QuickBooks Integration
- Real Time Data
- Repair Tracking
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Sales Reports
- Sales Tax Management
- Self Service Portal
- Shipping Management
- Shopping Cart
- Time Clock
- Transaction History
- eCommerce Management
Ecommerce Tools for Small Businesses
- Cataloging/Categorization
- Channel Management
- Customer Accounts
- Email Marketing
- Inventory Management
- Loyalty Program
- Mobile Commerce
- Order Management
- Product Configurator
- Promotions Management
- Returns Management
- SEO Management
- Shopping Cart
Headless eCommerce Platform Software
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Application Management
- Barcode / Ticket Scanning
- CRM
- Cataloging/Categorization
- Content Management
- Conversion Tracking
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer Segmentation
- Customer Touchpoints
- Data Synchronization
- De-Coupled Front & Back Ends
- Discount Management
- Electronic Payments
- Email Marketing
- Integrated Development Environment
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Loyalty Program
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Order Management
- Order Processing
- Price / Margin Management
- Product Catalog
- Product Data Management
- Promotions Management
- Purchase Order Management
- Ratings / Reviews
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- SEO Management
- Sales Orders
- Search/Filter
- Shipping Management
- Shopping Cart
- Template Management
- Third Party Integrations
- Web/Mobile App Development
- Website Management
- eCommerce Management
Inventory Control Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Printing
- Barcode Recognition
- Barcoding/RFID
- Billing & Invoicing
- Check-in/Check-out
- Cost Tracking
- Customer Database
- Customizable Fields
- Customizable Reports
- Data Import/Export
- Forecasting
- Inventory Auditing
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Item Management
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Processing
- Order Tracking
- Point of Sale (POS)
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- SKU/UPC Codes
- Sales Orders
- Sales Reports
- Search/Filter
- Serial Number Tracking
- Shipping Management
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
Inventory Management Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- Cost Tracking
- Customer Database
- Customizable Reports
- Data Synchronization
- Forecasting
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Management
- Kitting
- Manufacturing Inventory Management
- Mobile Access
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Tracking
- Point of Sale (POS)
- Product Identification
- Purchase Order Management
- Purchasing & Receiving
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Search/Filter
- Shipping Management
- Status Tracking
- Stock Management
- Supplier Management
- Third Party Integrations
- Vendor Managed Inventory
- Warehouse Management
- eCommerce Management
Jewelry Store Management Software
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Appraisal Management
- Barcode / Ticket Scanning
- Billing & Invoicing
- CRM
- Cataloging/Categorization
- Commission Management
- Consignments
- Credit Card Processing
- Customer History
- Customizable Reports
- Data Import/Export
- Data Synchronization
- Discount Management
- Electronic Payments
- Electronic Signature
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Jewelry Design
- Label Printing
- Loyalty Program
- Marketing Automation
- Multi-Location
- Multi-Store
- Order Processing
- Price / Margin Management
- Pricing Management
- Promotions Management
- Purchase Order Management
- RFID Scanning
- Receipt Management
- Repair Tracking
- Reporting & Statistics
- Retail Inventory Management
- Rewards Management
- Sales Orders
- Sales Trend Analysis
- Stock Management
- Supplier Management
- Tagging
- Third Party Integrations
- Vendor Management
- Wholesaler Management
Multi-Channel eCommerce Software
- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Cataloging/Categorization
- Channel Management
- Customer Accounts
- Customizable Branding
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Marketplace Integration
- Mobile Commerce
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Order Entry
- Order Management
- Order Tracking
- Product Catalog
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real-time Updates
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- SEO Management
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Shipping Labels
- Shipping Management
- Shopping Cart
- Social Commerce
- Stock Management
- Supplier Management
- Third Party Integrations
- Warehouse Management
- Website Management
- eCommerce Management
POS Systems
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- CRM
- Commission Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customizable Reports
- Discount Management
- Electronic Payments
- Electronic Signature
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Invoice Management
- Layaway Management
- Loyalty Program
- Multi-Location
- Offline Access
- Order Management
- Ordering Automation
- Payment Processing
- Point of Sale (POS)
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Restaurant POS
- Retail Inventory Management
- Retail POS
- Returns Management
- Sales Orders
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Stock Management
- Third Party Integrations
- Transaction History
- eCommerce Management
Retail Management Software
- API
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- CRM
- Commission Management
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Reports
- Data Synchronization
- Discount Management
- Electronic Payments
- Email Marketing
- Employee Management
- For Retail
- Forecasting
- Gift Card Management
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Loyalty Program
- Mail Order
- Merchandise Management
- Multi-Currency
- Multi-Location
- Offline Access
- Order Management
- Point of Sale (POS)
- Promotions Management
- Purchase Order Management
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Returns Management
- Sales Orders
- Sales Reports
- Sales Trend Analysis
- Shipping Management
- Stock Management
- Third Party Integrations
- Warehouse Management
- eCommerce Management
Retail POS Systems
- API
- Accounting Integration
- Activity Dashboard
- Barcode / Ticket Scanning
- Barcode Recognition
- Billing & Invoicing
- Cash Management
- Commission Management
- Credit Card Processing
- Customer Database
- Customer History
- Customizable Reports
- Data Import/Export
- Data Synchronization
- Discount Management
- Electronic Payments
- Electronic Signature
- Email Marketing
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Replenishment
- Inventory Tracking
- Loyalty Program
- Multi-Currency
- Multi-Location
- Order Management
- Point of Sale (POS)
- Price / Margin Management
- Pricing Management
- Product Catalog
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Retail Inventory Management
- Retail Management
- Returns Management
- Returns Tracking
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Stock Management
- Third Party Integrations
- Touch Screen
- Transaction History
- eCommerce Management
Shopping Cart Software
- API
- Abandoned Cart Saver
- Access Controls/Permissions
- Activity Dashboard
- CRM
- Cataloging/Categorization
- Credit Card Processing
- Customer Accounts
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Synchronization
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Email Templates
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Multi-Channel Management
- Multi-Currency
- Multi-Location
- Order Management
- Order Tracking
- Product Catalog
- Product Configurator
- Product Ratings / Reviews
- Promotions Management
- Real Time Data
- Refund Management
- Reporting & Statistics
- Returns Management
- SEO Management
- SSL Security
- Sales Orders
- Sales Trend Analysis
- Shipping Management
- Shopping Cart
- Social Media Integration
- Stock Management
- Tax Management
- Template Management
- Third Party Integrations
- eCommerce Management
eCommerce Software
- API
- Activity Dashboard
- Alerts/Notifications
- CRM
- Campaign Management
- Cataloging/Categorization
- Channel Management
- Content Management
- Credit Card Processing
- Customer Accounts
- Customizable Branding
- Customizable Templates
- Data Security
- Data Synchronization
- Discount Management
- Drag & Drop
- Electronic Payments
- Email Marketing
- Inventory Management
- Inventory Tracking
- Kitting
- Loyalty Program
- Mobile Access
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Order Management
- Order Processing
- Order Tracking
- Product Data Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Reporting & Statistics
- Retail Inventory Management
- Returns Management
- Reviews Management
- SEO Management
- Sales Orders
- Sales Trend Analysis
- Shipping Management
- Shopping Cart
- Social Media Integration
- Template Management
- Templates
- Third Party Integrations
- Website Management
- eCommerce Management
iPad Kiosk Software
- Automatic Reset
- Browsing Restrictions
- Data Synchronization
- Mobile Device Management
- Offline Access
- Point of Sale (POS)
- Remote Access/Control
- Self Check-in/Check-out
- Self Ordering
- Surveys & Feedback
- Timeout
iPad POS Software
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Bar POS
- Barcode / Ticket Scanning
- Barcode Recognition
- CRM
- Cash Management
- Clock In / Out
- Commission Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customizable Reports
- Data Import/Export
- Discount Management
- Electronic Payments
- Employee Management
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Multi-Location
- Offline Access
- Order Management
- Partial Payments
- Point of Sale (POS)
- Pricing Management
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real Time Reporting
- Real-time Updates
- Receipt Management
- Reporting & Statistics
- Restaurant POS
- Retail Inventory Management
- Returns Management
- Returns Tracking
- SSL Security
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Stock Management
- Third Party Integrations
- Time Clock
- Transaction History
- eCommerce Management
Lightspeed Retail Alternatives
More Lightspeed Retail alternatives
Lightspeed Retail Reviews
Read all reviewsOverall rating
Average score
Zondre W.
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
Alternatives Considered:
- Reviewer Source
- Reviewed on 2019/06/14
"Great integrated system"
Comments: Lightspeed has been great. We have been using it for over a year and it has met my expectations. Whenever I request help, which isn't that often anymore they are quick to respond.
Pros: The best feature of LIghtspeed is the analytics package. As a senior manager you can spend a lot of time calculating your performance manually in excel. But the Analytics package takes care of all of that. It's easy to see the performance of your inventory, employees and marketing at any time. There are also a lot of apps that work with Lightspeed that make it the most functional POS system I've used. The fact that the ecommerce is integrated as well makes it a great fully integrated system. You could pay a lot more to piece together all the of the systems you need. Or you could spend a huge amount of money creating a custom system.
Cons: There are some small idiosyncrasies like not adjusting sync times for your local time zone. So, yesterday is never accurate you have to wait for the next days sync to get have accurate information. I would also like to be able to have our time management app sync employee time to Lightspeed so we don't have to enter it manually. I've given up on tracking employee hourly performance for this reason. Or if they offered a better time clock management natively that would help. I'd also like them to include the previous year comparisons in their dashboard. And, I'd like to look at seasonal performance rather than just month to month and week to week.
- Reviewer Source
- Reviewed on 2019/06/14
Steve J.
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Overall Rating
-
Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
Alternatives Considered:
- Reviewer Source
- Reviewed on 2021/01/20
"A great all-inclusive system"
Comments: Our industry was using a server-based software which was cumbersome and VERY outdated. Switching to Lightspeed has allowed me to more easily fulfil online orders, process transactions remotely, and communicate with our customer base more effectively.
Pros: Integration across POS, eCommerce, Accounting, Data Analytics is excellent. We have been able to increase both sales and efficiency with this system. The accounting feature and its daily export to QuickBooks allows me to spend only a few minutes each day keeping books up to date. It certainly makes year-end a breeze. Lightspeed Analytics is an invaluable resource for forecasting and identifying areas of opportunity. Customer support is available 24/7 and if they aren't able to answer my question immediately, I have received a timely follow-up within a day or two.
Cons: There are some work-arounds that I have implemented. It would be nice to have the option for recurring billing and serial number tracking (not just adding a serial number to an item) as well as a better protocol for backordered items on Purchase Orders.
- Reviewer Source
- Reviewed on 2021/01/20
Blase D.
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
Alternatives Considered:
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2021/09/02
"Perfect product for a small brick and morter store"
Pros: Easy to set up, add items to inventory. Very intuitive.
Cons: iPad printing issues, but easy to work around
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2021/09/02
Josh B.
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Overall Rating
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Ease of Use
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Features & Functionality
-
Customer Support
-
Value for Money
-
Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2021/03/09
"The Absolute Worst"
Comments: We’ve been in business for 5 years now (and been in the small business world for another 15). Our experience with Lightspeed is single handedly the worst experience we have ever had with any vendor, rep, or supplier. And it’s not even close. I honestly don’t even know where to start. From the over promising and under delivering on the actual integration and battling back and forth for over a month on trying to get the setup right to deciding to break our contract based on all their broken promises and waiting over a month to have someone call and talk to me about what my cancel/return options were on our existing contract. I/we are the most mellow and chill people and company on the face of the planet and I have shaked with anger 3-4 times over this whole process. As I’m writing this I’m having the sales rep (who has promised me for 27 days that a manager would call to discuss my frustrations and give me options for officially canceling our contract) is emailing me and telling me to wait 1 more day. Which he has now said 5 days in a row. I just need to talk to someone besides him, a manager, a tier higher, anybody. I’m not even expecting to get a working resolution with who I talk to. I just can’t even start with the baseline of talking to someone other than my sales rep and at day 27, I’m tired of waiting. Thus this review.
Pros:
Nothing
In theory, the reporting
In theory, the inventory management
Cons:
Over promised
Under delivered
Zero communication
Vendor Response
by Lightspeed on 2021/03/26
Hi Josh,
Thank you for your feedback. It is our utmost priority to provide a product and service that allows our customers to focus on running their businesses with ease. We are sorry to hear you were less than satisfied.
We see that our Customer Success team have already reached out, they will continue working with you to address your concerns.
Thank you,
Lightspeed POS
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 2021/03/09
Traci B.
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Overall Rating
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Ease of Use
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Features & Functionality
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Customer Support
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Value for Money
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Likelihood to Recommend
Alternatives Considered:
- Reviewer Source
- Reviewed on 2021/06/07
"Lightspeed for Retail"
Comments: We are a brick and mortar Women's Boutique and Formal Wear and have been with Lightspeed for over 5 years. We thoroughly researched many POS systems, before going with our decision and couldn't be happier. The system is easy to set up and use and simple to train employees on. The customer profiles make it easy to customize shopping experiences for all of our customers and stay in contact with them.
Pros: The customer service is excellent and available 24/7, which is critical in our business. The reports Lightspeed generates helps us better gauge sales and thus make better buys more cost effectively.
Cons: None that I can think of or have seen in competitors.
- Reviewer Source
- Reviewed on 2021/06/07
