--- description: Learn more about Kommo price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Kommo Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Kommo](/software/120048/amocrm) # Kommo Canonical: https://www.capterra.co.za/software/120048/amocrm Page: 1 / 12\ Next: [Next page](https://www.capterra.co.za/software/120048/amocrm?page=2) > Messaging-powered CRM for WhatsApp and multichannel sales. Automate pipelines, manage leads, and increase conversions. > > Verdict: Rated **4.5/5** by 262 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Kommo? Built for SMBs and sales teams that generate leads through messaging apps and social media, and need a conversational CRM to automate follow-ups, manage pipelines, and close deals faster. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 262 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: QSoft ## Commercial Context - **Starting Price**: US$15,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: 14-day free trial, no credit card required. Base: $15 per user, per month Advanced: $25 per user, per month Enterprise: $45 per user, per month Plans are billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, Indonesian, Portuguese, Russian, Spanish, Turkish - **Available Countries**: Argentina, Australia, Bahamas, Belgium, Belize, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Croatia, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Falkland Islands and 44 more ## Features - Activity Dashboard - CRM - Calendar Management - Calendar/Reminder System - Call List Management - Campaign Management - Client Tracking - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customizable Templates - Dashboard - Data Import/Export - Email Management - Email Marketing - Engagement Tracking - Interaction Tracking - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Qualification - Lead Segmentation - Live Chat - Membership Management - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Language - Performance Management - Performance Metrics - Personalization - Pipeline Management - Predictive Analytics - Project Management - Reporting & Statistics - Reporting/Analytics - Sales Forecasting - Sales Pipeline Management - Sales Reports - Scheduling - Search/Filter - Shared Contacts - Target Account Identification - Task Management - Template Management - Third-Party Integrations - Visual Analytics - Workflow Automation ... and 24 more features ## Integrations (28 total) - ActiveCampaign - Asterisk - Dropbox - Formstack Forms - Gmail - Google Ads - Google Analytics 360 - Google Calendar - Google Contacts - Instagram - LiveChat - Mailchimp - Messenger - Meta for Business - Microsoft 365 ... and 13 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.za/directory/2/customer-relationship-management/software) - [Sales Force Automation Software](https://www.capterra.co.za/directory/12/sales-force-automation/software) - [Contact Management Software](https://www.capterra.co.za/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.co.za/directory/30017/lead-management/software) - [Online CRM Software](https://www.capterra.co.za/directory/30072/online-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6994 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 3. [HubSpot CRM](https://www.capterra.co.za/software/152373/hubspot-crm) — 4.5/5 (4482 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.co.za/software/61368/salesforce) — 4.4/5 (18806 reviews) 5. [Kylas Sales CRM](https://www.capterra.co.za/software/210630/kylas) — 4.8/5 (622 reviews) ## Reviews ### "Great CRM with excellent cost-benefit" — 5.0/5 > **Luiz Gustavo** | *06 January 2026* | Commercial Real Estate | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Kommo is how easy it is to use and how well it handles lead management. The sales pipeline is very visual and makes it easy to track every opportunity without losing leads. The integrations with WhatsApp and Instagram work really well and keep all conversations in one place. Another strong point is the cost-benefit, which is excellent for everything the platform offers. > > **Cons**: Some more advanced settings can take a little time to learn at first, especially for users who are new to CRMs. It’s nothing that gets in the way, but it does require some initial adjustment. > > My overall experience with Kommo has been very positive. The platform helped a lot with organizing leads, improving sales process control, and increasing team productivity. It’s a modern, efficient CRM that’s definitely worth it for the price. ----- ### "Very satisfactory." — 5.0/5 > **Leonardo** | *06 January 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Ease of use Lead management Marketing Comunication Comunication Tools Learning curve Optimizati of time > > **Cons**: "I was not aware of this CRM software before today. It seems like a very powerful tool for us." Very good\! > > Very satisfied, because he optimized my time management for attracting clients. Enabling greater customer engagement. ----- ### "Efficient and User-Friendly CRM for Sales and Communication" — 5.0/5 > **Iago** | *12 January 2026* | Computer & Network Security | Recommendation rating: 3.0/10 > > **Pros**: What I liked most about Kommo is its intuitive and user-friendly interface, which makes it easy to manage leads and track conversations in one place. The automation features help streamline follow-ups and save time, while the integration with messaging apps allows for more direct and efficient communication with clients. > > **Cons**: What I liked least about Kommo is that some advanced features have a learning curve and require time to fully configure. Additionally, customization options can feel limited in certain workflows, and the pricing may be a bit high for small teams or individual users. > > Overall, my experience with Kommo has been positive. It is a practical and efficient CRM that helps centralize communication, organize leads, and improve follow-up processes. The platform is easy to use once you get familiar with it, and its automation and messaging integrations add real value to daily sales and communication tasks. ----- ### "Intuitive interface" — 5.0/5 > **Julia** | *13 January 2026* | Furniture | Recommendation rating: 9.0/10 > > **Pros**: The product offers good ease of use, with an intuitive interface that allows users to navigate its features without major difficulties in daily operations. The learning curve is moderate, enabling users to start using the main functionalities quickly, even without prior experience. In terms of value for money, the solution delivers features that are consistent with its price, especially considering the productivity and organizational tools provided. The product performs well in communication, centralizing information and facilitating the tracking of interactions. Regarding lead management, the product provides adequate tools for lead registration, tracking, and organization, supporting a more structured sales process. The communication tools enable more efficient interaction with customers and teams by integrating multiple channels into a single platform. Finally, the marketing features help monitor campaigns and manage relationships with leads, supporting conversion and engagement strategies in a practical way. > > **Cons**: What I liked the least was the limited level of customization and the lack of more advanced features in some areas. ----- ### "An easy way to manage Whatsapp conversations and leads" — 5.0/5 > **Gabriel** | *12 January 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The whatsapp integration was the best part for me. It made my daily work much easier and is what made me keep using Kommo. > > **Cons**: Although the Whatsapp integration is very helpful, the initial setup and configuration can be a bit confusing and time-consuming until everything works the way you expect > > Overall my experience with Kommo has been very positive. The WhatsApp integration made daily work much easier, helped organize conversations and leads, and improved the entire sales workflow. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.co.za/software/120048/amocrm?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/120048/amocrm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data