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What Is Paychex Flex?

Paychex Flex is an all-in-one Payroll & HR solution that you can build on as your business grows or changes. Use it to run payroll and integrate your HR administration, retirement, and insurance management with service the way you want it, and our expert knowledge of the regulations that could affect your business. Get 6 months of free payroll processing & free W2's for a limited time. Click the link to get the details.

Who Uses Paychex Flex?

Choose the right level of technology and support for your business now — while keeping the ability to grow as your needs change.

Paychex Flex Software - Paychex Flex Dashboard
Paychex Flex Software - Paychex Flex Payroll Center

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Reviews of Paychex Flex

Average score

Overall
4.2
Ease of Use
4.2
Customer Service
3.9
Features
4.1
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Victoria
Victoria
Owner/house cleaner in US
Verified LinkedIn User
Consumer Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great payroll and hr employer/employee program

5.0 2 years ago

Comments: Overall I've had no problems with paycheckflex really other than the direct deposit not transferring over from my job profiles but other than that it's been a really awesome experience it's been easy to use friendly and just great it's very useful and I do appreciate the software and I continue to use it to this day

Pros:

On some pros are that it's easy to use the interface is set up really user friendly it's sectioned off and your different jobs you know your pay your schedule your onboarding your your stuff you need to complete for HR or assignments places to message people ask questions you can view when your check gets deposited or written how many hours you worked all sorts of things like that and your vacation time and it's just it's really easy and it makes my job easier and it makes knowing what I'm doing for other people who are using it easy and I get paid on time if not early actually for me not everybody does though and it's all right there like I can print off my w-2s I can print off my tax paperwork message my employers or employees and manage my benefits and everything it's a really great system.

Cons:

Honestly the only thing I don't like is if you have multiple employers on there and you put in your direct deposit information for one it does not automatically carry over to another job if you have multiple jobs at the same time so there for a minute I was getting a hard check because I thought that that information that I just entered for a previous in my other employer that I'm still working would go through to my next account but it does not you have to manually re-enter that

Sara
Sara
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Paychex Flex is a simple and straightforward system

4.0 2 years ago

Comments: Paychex Flex's interface has always been straightforward to use; the admin dashboard is full of useful information and it's impossible to miss any updates or notifications. Our less technically-inclined staff members have no trouble navigating the user dashboard.

Pros:

I manage the company's administrative tasks, including Payroll, Onboarding, and HRS. There is no way to overstate the amount of time it has saved me. About 5 minutes are all I need to do payroll, and that's only when there's a new employee.

Cons:

The ability to look at Payroll records dating back more than two years. There are numerous Payroll Representatives. Inconveniently, I have to deal with a separate point person for each functionality.

Mark
President in US
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good for payroll

4.0 2 weeks ago New

Pros:

Ease of use and ability to retrieve historic reports.

Cons:

Customer service can be challenging when matters go awry.

Jennifer
HR Manager in US
Food Production, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Paychex Flex User

3.0 4 weeks ago New

Comments: Okay experience overall but found it difficult to use at times.

Pros:

Easy to access from home

Cons:

Too many features difficult to use or wasn't set up on my account. Many reports didn't pull when requested. Didn't have reports available in Excel format.

Tracy
Senior HR Director in US
Biotechnology, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Best PEO Ever!

5.0 3 months ago

Pros:

So easy to use. Payroll is super easy, and their customer service is to notch!

Cons:

Nothing, it's been great over the last two years.