AutoReminder

AutoReminder

by Voicent Communications

Who Uses AutoReminder?

Appointment reminder solution for all businesses which helps with audio files uploading, schedule alerts, color-coding, appointments import and more.

What Is AutoReminder?

Appointment reminder tool which enables confirmation, rescheduling, or leaving a personal message through omni-channel capabilities.

AutoReminder Details

Voicent Communications

http://www.voicent.com

Founded 2001

AutoReminder Pricing Overview

AutoReminder does not have a free version but does offer a free trial. AutoReminder paid version starts at US$2 199,00/one-time.

Starting Price

US$2 199,00/one-time

Free Version

No

Free Trial

Yes

Deployment

Installed - Mac

Cloud, SaaS, Web

Installed - Windows

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

AutoReminder Features

Appointment Reminder Software
Appointment Confirmation Tracking
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Reminders

AutoReminder Reviews

Showing 5 of 41 reviews

Overall
4,7/5
Ease of Use
4,7/5
Customer Service
4,7/5
Features
4,5/5
Value for Money
4,5/5
Karla L.
Analista sénior
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 2018/06/24

"Easy to use application, managing to organize your work. Excellent"

Comments: Help organize my appointments quickly and easily

Pros: In a busy life of work the best you can have, is a tool that helps you organize your schedule, work and appointments, thus being able to save a lot of time, used in a practical way from the cell phone or from the pc. Amazing

Cons: In General: It is very easy to configure, the way you can use it from your phone or PC is extremely important.

  • Reviewer Source 
  • Reviewed on 2018/06/24
Verified Reviewer
Owner
Retail, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 2019/05/13

"Great 2-way appointment setting software"

Comments: Overall, I'm happy. I think there are some steps that could be taken to improve appointment reminder, but right now, I think it's the best solution out there.

Pros: The best thing about appointment reminder is a visual calendar that shows confirmed, unconfirmed, canceled, and showed appointments.

Cons: There is no easy way to export reports from the data I enter into appointment reminder. No way to export customer lists with names and phone numbers or statistics on who is showing up vs who is not showing up. Also, there is no way to effectively time block out my calendar for times I'm not available.

Vendor Response

by Graphite Systems on 2019/07/15

Hi and thanks for the review! We are currently working on new features like what you described and will soon have available! We will email our customers when they are ready!

  • Reviewer Source 
  • Reviewed on 2019/05/13
Carrie B.
Practice Manager
Medical Practice, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    2/5
  • Customer Support
    Unrated
  • Value for Money
    3/5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 2018/10/05

"Only appointment program we have tried..."

Comments: It has helped our no-show rate or wrong appointment time overall

Pros: It suits our need of sending a reminder to our patients regarding their appointment.

Cons: 1. It doesn't have a reschedule option; you just have to delete and re-add
2. It doesn't let you send a direct or customized reminder to select patients who haven't responded or that you want to send an immediate message to
3. It doesn't let you customize per appointment if you want to send a reminder other than the standard default time or text (different provider, type of service, etc)
4. The number of characters on the text seem too limited
5. It doesn't give you the option to send an immediate message to the recipient if you change or cancel their appointment

  • Reviewer Source 
  • Reviewed on 2018/10/05
Meredith R.
Marketing Director
Financial Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/10/05

"Love this system!"

Comments: Our no-show, no-call rates have dropped because our clients are getting reminded of their appointments through phone, email and text.

Pros: It's really easy to use and create multiple appointments. As a tax office, our January-April look a little hectic on the calendar and using Appointment Reminder is super easy to make sure all of our clients are getting contact prior to their appointment.

Cons: It can be a little difficult to schedule two appointments with the same start time, but it can be done!

  • Reviewer Source 
  • Reviewed on 2018/10/05
Cheryl M.
Office Manager
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 2018/10/05

"Have been using since it's launch"

Comments: Our appointments are booked sometimes months in advance. If a client misses, it is hard to get them back in and if they miss, we can't fill the spot therefore lose revenue.

Pros: It is very easy to use and update appointments for clients. They all love it and I love knowing they received their reminder - No excuses to miss!

Cons: The client list, when editing, always jumps back to the beginning of the list.

  • Reviewer Source 
  • Reviewed on 2018/10/05