--- description: Learn more about Formstack Forms price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Formstack Forms Price, Reviews & Features - Capterra South Africa 2026 --- Breadcrumb: [Home](/) > [Forms Automation Software](/directory/10023/forms-automation/software) > [Formstack Forms](/software/118892/formstack) # Formstack Forms Canonical: https://www.capterra.co.za/software/118892/formstack Page: 1 / 6\ Next: [Next page](https://www.capterra.co.za/software/118892/formstack?page=2) > Formstack Forms is a no-code form builder that automates data collection, integrating with over 250 apps to ensure seamless data flow. > > Verdict: Rated **4.0/5** by 121 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Formstack Forms? Built for mid-market businesses across industries to optimize data capture and management, appealing to both technical and non-technical users. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 121 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Formstack - **Location**: Indianapolis, US ## Commercial Context - **Starting Price**: US$83,00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, US Virgin Islands, United Kingdom, United States ## Features - Access Controls/Permissions - Alerts/Notifications - Approval Process Control - Attendee Tracking - Badge Management - Business Process Automation - Calendar Management - Collaboration Tools - Compliance Tracking - Conditional Logic - Contact Management - Customizable Forms - Customizable Templates - Data Capture and Transfer - Data Import/Export - Document Management - Drag & Drop - Electronic Signature - Email Marketing - Forms Creation & Design - Forms Management - Graphical Workflow Editor - Group Registration - Marketing Automation - Mobile Access - No-Code - Offline Response Collection - Payment Processing - Process Modeling & Designing - Process/Workflow Automation - Question Branching - Question Library - Reporting/Analytics - Skip Logic - Task Management - Third-Party Integrations - URL Customization - Workflow Configuration - Workflow Management ## Integrations (49 total) - AWeber - Act-On - Amazon Cloud Search - Box - Campaign Monitor by Marigold - Capsule - Conga Sign - ConnectWise CPQ - Constant Contact - Creatio CRM - Dropbox Business - Drupal - Emma by Marigold - Formstack Documents - FreshBooks ... and 34 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) ## Related Categories - [Forms Automation Software](https://www.capterra.co.za/directory/10023/forms-automation/software) - [Registration Software](https://www.capterra.co.za/directory/30111/registration/software) - [No-Code Development Platforms](https://www.capterra.co.za/directory/32095/no-code-platform/software) - [Workflow Management Software](https://www.capterra.co.za/directory/30091/workflow-management/software) - [Survey Software](https://www.capterra.co.za/directory/30092/survey/software) ## Alternatives 1. [Google Forms](https://www.capterra.co.za/software/176571/google-forms) — 4.7/5 (11363 reviews) 2. [Connecteam](https://www.capterra.co.za/software/153140/connecteam) — 4.6/5 (5058 reviews) 3. [Jotform](https://www.capterra.co.za/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 4. [Google Workspace](https://www.capterra.co.za/software/168389/google-workspace) — 4.7/5 (17483 reviews) 5. [Docusign](https://www.capterra.co.za/software/121506/docusign) — 4.7/5 (9267 reviews) ## Reviews ### "High Quality Native Salesforce Integration Form Tool." — 5.0/5 > **AJ** | *26 January 2026* | Food Production | Recommendation rating: 10.0/10 > > **Pros**: While this tool has a bit of a learning curve compared to other form tools, it is very high quality. The form creation aspect of it is powerful. It offers a very wide range of options and customization. While I did not use it to for any payment integration, they worked with all the major players in that market. With its native Salesforce integration, this tool is perfect for those needing to embed in the Salesforce house. > > **Cons**: The tool was a bit overwhelming. Which is ultimately what makes this product work so well. It has a lot of moving parts. > > Overall, I found the quality to be top notch. Navigating the tool within Salesforce was not as user friendly as the standalone version. The detail, the customizability, and the broad range of integration is what makes this tool so good. ----- ### "Great form solution for many organizations" — 4.0/5 > **Joshua** | *26 March 2025* | Performing Arts | Recommendation rating: 7.0/10 > > **Pros**: Formstack is a fairly robust system with many options for creating and customizing forms and allows for more automations through integrations and API hooks. > > **Cons**: The cost of Formstack can be prohibitive for smaller organizations with extensive needs. > > Formstack has been exceedingly useful, but the form limit without large increases in cost have proved somewhat restrictive. ----- ### "DO NOT USE FORMSTACK" — 1.0/5 > **Verified Reviewer** | *19 November 2024* | Pharmaceuticals | Recommendation rating: 0.0/10 > > **Pros**: They offered HIPAA compliant data managmenet > > **Cons**: Horrific customer service, criminal pricing model, sneaky contract terms, impossible to cancel, huge waste of time working with support, support just gaslights you when you tell them something is wrong > > Where do I even begin... Formstack is HORRIBLE across the board. To start... Absolutely criminal pricing. Second... Next to impossible to cancel...HUGE waste of time, there's no cancel button. I've been trying to cancel for 2 months... and in the meantime they have been billing me for those two months. And also they have just let me know that apparently I am on a yearly contract?? And I can't cancel for 8 months? After I spend another $4k+ with them?? I am so beyond disappointed. I have been a customer for 5+ years. It's an insanely expensive, subpar service. I am so beyond my limit with Formstack. On top of all of this, I have reached out when our form logic was just NOT working (REALLY bad look for us for our clients) and they gaslit me and told me it was working after it had been fixed. SO why when I did absolutely nothing did my form not work and now it all of sudden works??? Hm... Go with another form provider. My business needs HIPAA compliant forms and there are way better alternatives out there for a FRACTION of the price. Like less than what I am paying PER MONTH at Formstack for an entire year kind of fraction of the price. I would give 0 stars if I could. I've been getting ripped off for years and am mad and feel taken advantage of and now they are making it my problem. I could have saved $10k if i switched to another provider earlier. I wouldn't be so mad because I do take responsibility for my part in this... but it's also taken me HOURS to attempt to leave the service (they still haven't cancelled my account and each month that goes on they keep charging me\!\!\!\!), another 20 hours or so to rebuild my forms on another platform. I am beyond unhappy with them and FULLY recommend you go with a different form company. ----- ### "Great form builder with powerful workflow functionality" — 5.0/5 > **Verified Reviewer** | *11 December 2024* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: Great form builder with powerful workflow functionality to help you automate business processes > > **Cons**: has less element options then its peers like gravity forms or jot form but great for most use cases > > Really positive, The API for more complex tasks along with integrations and workflows give us flexibility we need ----- ### "A great form builder for any online application." — 5.0/5 > **Paul** | *10 September 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: A really simple entry point into building online forms for any website. Simple to use as a standalone product i.e. producing a form for an organisation and hosting direct with Formstack; or embedding so it's on your own URL. > > **Cons**: There isn't really anything I didn't like. I simply started working more with Wordpress and found it easier to deploy Gravity Forms given it's native within Wordpress. I believe that Formstack now also offers this. > > Great, couldn't be better. You can produce forms very easily with a drag and drop interface. Styling the forms within Formstack is ok; perhaps not as many freedoms as other products but it did everything I needed it to do. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.co.za/software/118892/formstack?page=2) ## Links - [View on Capterra](https://www.capterra.co.za/software/118892/formstack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data