---
description: Learn more about Auralink price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Auralink Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Auralink](/software/114370/auralink)

# Auralink

Canonical: https://www.capterra.co.za/software/114370/auralink

> Auralink is the first AI-powered mediation platform designed to help people navigate difficult conversations.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Auralink?

Relationship focused individuals and clinicians

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Auralink
- **Founded**: 1999

## Commercial Context

- **Starting Price**: US$7,00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Starter (Free)&#10;– $0/month, always free&#10;– 1 active mediation&#10;– Up to 2 participants&#10;– 1 mediation initiated per month&#10;– Basic insights and metrics&#10;&#10;Plus+ (Paid)&#10;– $10/month billed monthly or $7/month billed annually (save 30%)&#10;– Unlimited active mediations&#10;– Up to 2 participants&#10;– Unlimited initiations per month&#10;– Enhanced mediation insights: summaries, trends, narrative export
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Chatbot
- Language Detection
- Natural Language Processing

## Support Options

- Email/Help Desk
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)

## Alternatives

1. [ChatGPT](https://www.capterra.co.za/software/1049484/chatgpt) — 4.4/5 (336 reviews)
2. [Chatbase](https://www.capterra.co.za/software/1053300/chatbase) — 4.3/5 (73 reviews)
3. [Botsonic](https://www.capterra.co.za/software/1061327/botsonic) — 4.8/5 (79 reviews)
4. [Tidio](https://www.capterra.co.za/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.capterra.co.za/software/204314/wati) — 4.6/5 (202 reviews)

## Reviews

### "Video Conferencing app" — 4.0/5

> **Sajal** | *28 May 2022* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Good conferencing app for day to day communication. Ability to blur background. Easy to operate and screen sharing option. Voice is quite clear and video quality is good even in low network.
> 
> **Cons**: Sometimes there is a lag while communicating. Some of the features are bit costly. Overall experience was not that good.

-----

### "Auralink is Perfect" — 5.0/5

> **Michael** | *08 June 2012*
> 
> **Pros**: HD Quality.  Simple to use.  Cloud based.  Helped my firm save thousands of $$ every month
> 
> **Cons**: Can't think of one
> 
> Hands down the best video communication platform in the market

## Links

- [View on Capterra](https://www.capterra.co.za/software/114370/auralink)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/114370/Auralink/> |
| en-AE | <https://www.capterra.ae/software/114370/auralink> |
| en-AU | <https://www.capterra.com.au/software/114370/auralink> |
| en-CA | <https://www.capterra.ca/software/114370/auralink> |
| en-GB | <https://www.capterra.co.uk/software/114370/auralink> |
| en-IE | <https://www.capterra.ie/software/114370/auralink> |
| en-IL | <https://www.capterra.co.il/software/114370/auralink> |
| en-IN | <https://www.capterra.in/software/114370/auralink> |
| en-NZ | <https://www.capterra.co.nz/software/114370/auralink> |
| en-SG | <https://www.capterra.com.sg/software/114370/auralink> |
| en-ZA | <https://www.capterra.co.za/software/114370/auralink> |

-----

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