---
description: Learn more about WIZ.AI price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: WIZ.AI Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [WIZ.AI](/software/1143393/WIZ-AI)

# WIZ.AI

Canonical: https://www.capterra.co.za/software/1143393/WIZ-AI

> Cloud-based and on-premises voice AI platform for contact centers with inbound and outbound call automation and multilingual support.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses WIZ.AI?

Midsize to large enterprises in banking, insurance, telecommunications, healthcare, e-commerce, FMCG, hospitality, BPO, and retail industries.

## About the vendor

- **Company**: WIZ.AI
- **Location**: Singapore, Singapore
- **Founded**: 2019

## Commercial Context

- **Target Audience**: 1 001–5 000, 5 001–10 000, 10 000+
- **Supported Languages**: Arabic, Chinese, English, Hindi, Indonesian, Japanese, Malay, Portuguese, Spanish, Tagalog, Tamil, Thai, Traditional Chinese, Urdu, Vietnamese
- **Available Countries**: Brazil, China, Indonesia, Malaysia, Mexico, Philippines, Singapore, Thailand, United States

## Features

- Autonomous Task Execution
- Knowledge Base Management
- Natural Language Processing

## Category

- [AI Agents for Customer Support](https://www.capterra.co.za/directory/34696/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.capterra.co.za/directory/34696/ai-agents-for-customer-support/software)
- [AI Sales Assistant Software](https://www.capterra.co.za/directory/34135/ai-sales-assistant/software)
- [Appointment Reminder Software](https://www.capterra.co.za/directory/30997/appointment-reminder/software)
- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)
- [Customer Support Software](https://www.capterra.co.za/directory/32315/customer-support/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.za/software/124981/freshdesk) — 4.5/5 (3481 reviews)
2. [Zoho Desk](https://www.capterra.co.za/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
3. [LiveAgent](https://www.capterra.co.za/software/102188/liveagent) — 4.7/5 (1789 reviews)
4. [TeamSupport](https://www.capterra.co.za/software/87908/teamsupport) — 4.5/5 (849 reviews)
5. [Talkdesk](https://www.capterra.co.za/software/132852/talkdesk) — 4.5/5 (733 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1143393/WIZ-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10089119/WIZ-AI/> |
| en-AE | <https://www.capterra.ae/software/1143393/WIZ-AI> |
| en-AU | <https://www.capterra.com.au/software/1143393/WIZ-AI> |
| en-CA | <https://www.capterra.ca/software/1143393/WIZ-AI> |
| en-GB | <https://www.capterra.co.uk/software/1143393/WIZ-AI> |
| en-IE | <https://www.capterra.ie/software/1143393/WIZ-AI> |
| en-IL | <https://www.capterra.co.il/software/1143393/WIZ-AI> |
| en-IN | <https://www.capterra.in/software/1143393/WIZ-AI> |
| en-NZ | <https://www.capterra.co.nz/software/1143393/WIZ-AI> |
| en-SG | <https://www.capterra.com.sg/software/1143393/WIZ-AI> |
| en-ZA | <https://www.capterra.co.za/software/1143393/WIZ-AI> |

-----

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