---
description: Learn more about SolarWinds IT Incident Response (Squadcast) price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SolarWinds IT Incident Response (Squadcast) Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [SolarWinds IT Incident Response (Squadcast)](/software/1133487/SolarWinds-IT-Incident-Response-Squadcast)

# SolarWinds IT Incident Response (Squadcast)

Canonical: https://www.capterra.co.za/software/1133487/SolarWinds-IT-Incident-Response-Squadcast

> Cloud-based incident response platform with on-call scheduling, alert deduplication, SLO tracking, and AI-powered grouping.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses SolarWinds IT Incident Response (Squadcast)?

Startups to large enterprises in technology, media, gaming, and managed services. Serves SRE, DevOps, IT operations, NOC, SOC, and customer support teams.

## About the vendor

- **Company**: SolarWinds Worldwide LLC
- **Location**: Tulsa, US
- **Founded**: 1999

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Incident Reporting
- Task Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Incident Management Software](https://www.capterra.co.za/directory/31332/incident-management/software)

## Alternatives

1. [Site24x7](https://www.capterra.co.za/software/168192/site24x7) — 4.7/5 (381 reviews)
2. [Freshservice](https://www.capterra.co.za/software/132997/freshservice) — 4.6/5 (798 reviews)
3. [Mint Service Desk](https://www.capterra.co.za/software/187044/mint-service-desk) — 4.8/5 (23 reviews)
4. [Workday HCM](https://www.capterra.co.za/software/66908/workday-hcm) — 4.5/5 (1774 reviews)
5. [Salesforce Service Cloud](https://www.capterra.co.za/software/136189/salesforce) — 4.5/5 (830 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1133487/SolarWinds-IT-Incident-Response-Squadcast)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10078964/SolarWinds-IT-Incident-Response-Squadcast/> |
| en-AE | <https://www.capterra.ae/software/1133487/SolarWinds-IT-Incident-Response-Squadcast> |
| en-AU | <https://www.capterra.com.au/software/1133487/SolarWinds-IT-Incident-Response-Squadcast> |
| en-CA | <https://www.capterra.ca/software/1133487/SolarWinds-IT-Incident-Response-Squadcast> |
| en-GB | <https://www.capterra.co.uk/software/1133487/SolarWinds-IT-Incident-Response-Squadcast> |
| en-IE | <https://www.capterra.ie/software/1133487/SolarWinds-IT-Incident-Response-Squadcast> |
| en-IL | <https://www.capterra.co.il/software/1133487/SolarWinds-IT-Incident-Response-Squadcast> |
| en-IN | <https://www.capterra.in/software/1133487/SolarWinds-IT-Incident-Response-Squadcast> |
| en-NZ | <https://www.capterra.co.nz/software/1133487/SolarWinds-IT-Incident-Response-Squadcast> |
| en-SG | <https://www.capterra.com.sg/software/1133487/SolarWinds-IT-Incident-Response-Squadcast> |
| en-ZA | <https://www.capterra.co.za/software/1133487/SolarWinds-IT-Incident-Response-Squadcast> |

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