Who Uses This Software?

Solo stylists, chair renters, booth renters and salons who want to spend less time running their business and more time celebrating it!

Average Ratings

17 reviews
  • Overall 5 / 5
  • Ease of Use 5 / 5
  • Customer Service 5 / 5
  • Features 4.5 / 5
  • Value for Money 5 / 5

Product Details

  • Starting Price US$19,00/month
  • Pricing Details Up to 50 clients for free
  • Free Version Yes
  • Free Trial Yes
  • Deployment Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinars
    Documentation
  • Support Business Hours
    Online

Vendor Details

  • salonMonster
  • http://www.salonmonster.com
  • Founded 2010

About salonMonster

Tired of salon management software?
So were we. Meet salonMonster. An app made for beauty professionals by beauty professionals with a familiar appointment book look.
We'll help you spend less time running your business and more time celebrating it!
Easy online booking for your appointments and clients. Accessible anytime, anywhere on your computer/iPhone. No software to install.
Email + Text reminders, POS, double booking/bookbacks, recurring appointments, bulk email and incredible support.

salonMonster Features

  • Booth Rental Management
  • Client Profiles
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments

salonMonster Most Helpful Reviews

I love that my clients get reminders and can book on line, it saves me a ton of time!

Reviewed on 2017/07/24
Dean M.
Hairstylist
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I am a self employed hairstylist renting a chair so I do not have a receptionist. I originally wanted the system for the reminders to avoid no shows. I thought my clients probably wouldn't use the on line booking, as the most book before they leave. As it turns out, they love booking on line. I can then see what they have booked and adjust accordingly before I confirm their appointment. I get almost no phone calls now and my clients love the email reminders! I can also book standing appointments which are so helpful and easy to do. I use my ipad, my iphone and my computer to do all of my bookings. If I am on holiday, I can easily check a booking request and confirm it from my poolside chair, all while sipping a cocktail. Whats not to like?
In today's fast paced busy world, Salon monster allows me to be on top of my schedule at all times!

Cons: I really only have two small issues with the system. I can only set the system to book on 15, 30, 45, or 60 minute intervals My preference would be to have established start times. Such as on the half hour in the morning and on the hour in the afternoon. Right now my clients can book at 4:30 for a cut but I book on the hour in the afternoon so I then have to spend the time asking them if I can change it to 4:00 or 5:00. This happens rarely so not a big deal. The other is occasionally a client will send a message along with an appointment request but there is no way for me to respond with in the confirmation of the appointment so I just have to send a separate email or text. Again not a big deal.

I searched hi and low for the perfect software and found it with Salon Monster!

Reviewed on 2017/07/24
Jacqueline T.
Stylist
Individual & Family Services, Self Employed
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Booking appointments on the go!

Pros: The thing I like the most about the software is how much it looks like a paper book. For us old timers this brought us from the past into the future. It is simple enough to navigate and the clients love the ability to book whenever it comes to mind. I can see from the emails some clients book in the middle of the night! I have recommended the software to other stylists who are just as pleased with it. The ease of being able to check your book from any mobile device is also a bonus. I was particularly proud to find out it is a Canadian company since I was born and raised in Canada myself!

Cons: There are not any cons about he software. I do find it difficult to save an appointment on occasion the chat button gets in there way on certain mobile devices.

The team at Salon Monster are just straight up amazing . Best customer support ever !

Reviewed on 2017/07/28
Brandon C.
independent Senior Stylist
Hospitality, Self Employed
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: The web design is beautiful . The software has literally NEVER malfunctioned unlike most salon software programs . Every salon I have worked in constantly has malfunctions with their software and the sites are always crashing, Even where I work as an independent stylist the owner of the business space uses a different software that is ALWAYS crashing . WHile mine has NEVER crashed . Its so easy to use as well as administrate that a 4 year old child could use it . Also from the customer stand point, using this site is easier than saying I want an appointment . So clients also love using the SalonMonster software / site .

Pros: What I love about this software is that its so functional and sleek, meets all my needs, yet easy enough for a toddler to use .
Also the Salonmonster app is seriously life changing . My life is so much easier as I am able to see and control my day while at work from my phone within seconds .

these guys are GREAT! support like no other. same day, usually within the hour, callback

Reviewed on 2018/01/18
Erik G.
Front End Manager
Used the Software for: 2+ years
Reviewer Source 
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: it just simplifies our business.....like autopilot. what more is there to say? support is fantastic, and we dont have to worry about anything at all but keeping clients in the chair!

Pros: it is SO easy to use, and quite intuitive. everything just makes sense. no higher-level quagmires to wallow thru to accomplish what you need to do.

Cons: quite literally, the only shortcoming we see for our use is the lack of a formal waitlist, and some client management features could be easier to use, mainly filters, for figuring out future client appointments. but, as mentioned earlier, these guys are the BEST.....always adding features and tweaking things to improve, so im sure that very soon these issues will not be an issue. i am overly impressed with the staff and support.

Overall a great product to use!

Reviewed on 2017/07/31
Stephanie G.
Owner/Stylist
Health, Wellness & Fitness, Self Employed
Used the Software for: 1+ year
Reviewer Source 
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: It is the first scheduling program I've ever used, I used to only use a scheduling book and pencil! So it has vastly changed the ease of booking clients in for me. I find it much easier to be able to book clients in from my phone on the go, and it sends a reminder email which is brilliant! Way less forgotten appointments.

Pros: Easy end of year at tax time, and having it on my phone allows for easy scheduling on the go. It easily stores all my client information and allows me to send out group emails to everybody at one time which is very helpful!

Cons: The mobile version isn't as user friendly, I usually use the desktop version even on my phone. And I work days one week and evenings the next, it would be really great if here was a way to set hours to accommodate that instead of having to have the same hours set each week. Looking forward to an app coming out one day!

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