---
description: Learn more about SAP Engagement Cloud (formerly SAP Emarsys) price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAP Engagement Cloud (formerly SAP Emarsys) Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/6/marketing-automation/software) > [SAP Engagement Cloud (formerly SAP Emarsys)](/software/1114915/SAP-Engagement-Cloud-formerly-SAP-Emarsys)

# SAP Engagement Cloud (formerly SAP Emarsys)

Canonical: https://www.capterra.co.za/software/1114915/SAP-Engagement-Cloud-formerly-SAP-Emarsys

> Cloud-based omnichannel customer engagement platform for executing personalized campaigns across email, SMS, and mobile.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses SAP Engagement Cloud (formerly SAP Emarsys)?

Mid-market to global enterprise brands in retail, e-commerce, travel, consumer products, media, sports, utilities, and B2B industries.

## About the vendor

- **Company**: SAP
- **Founded**: 1999

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Supported Languages**: Chinese, Czech, English, French, German, Korean, Polish, Portuguese, Russian, Spanish, Turkish
- **Available Countries**: Germany

## Features

- Campaign Management
- Marketing Automation

## Integrations (24 total)

- Adobe Commerce (formerly Magento Commerce)
- Algonomy Customer Data Platform
- Amazon Redshift
- Amazon Simple Storage Service (S3)
- Annex Cloud Loyalty Experience Platform
- Antavo
- Burst SMS
- Channable
- Cloud-Based Customer Data Platform (CDP)
- Coveo
- Email Validation
- Facebook
- Genesys Cloud CX
- Google BigQuery Data Transfer Service
- Instagram for Business

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software)

## Related Categories

- [Marketing Automation Software](https://www.capterra.co.za/directory/6/marketing-automation/software)
- [Transactional Email Software](https://www.capterra.co.za/directory/31564/transactional-email/software)
- [Mobile Marketing Software](https://www.capterra.co.za/directory/31308/mobile-marketing/software)
- [Customer Loyalty Software](https://www.capterra.co.za/directory/10031/customer-loyalty/software)
- [Marketing Analytics Software](https://www.capterra.co.za/directory/31018/marketing-analytics/software)

## Alternatives

1. [Bitrix24](https://www.capterra.co.za/software/113540/bitrix24) — 4.2/5 (1005 reviews)
2. [Zoho CRM](https://www.capterra.co.za/software/155928/zoho-crm) — 4.3/5 (6999 reviews)
3. [Jira](https://www.capterra.co.za/software/19319/jira) — 4.4/5 (15489 reviews)
4. [HubSpot Marketing Hub](https://www.capterra.co.za/software/171840/hubspot-marketing) — 4.5/5 (6256 reviews)
5. [Brevo Marketing Platform](https://www.capterra.co.za/software/132996/brevo) — 4.6/5 (3521 reviews)

## Links

- [View on Capterra](https://www.capterra.co.za/software/1114915/SAP-Engagement-Cloud-formerly-SAP-Emarsys)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10059459/SAP-Engagement-Cloud-formerly-SAP-Emarsys/> |
| en-AE | <https://www.capterra.ae/software/1114915/SAP-Engagement-Cloud-formerly-SAP-Emarsys> |
| en-AU | <https://www.capterra.com.au/software/1114915/SAP-Engagement-Cloud-formerly-SAP-Emarsys> |
| en-CA | <https://www.capterra.ca/software/1114915/SAP-Engagement-Cloud-formerly-SAP-Emarsys> |
| en-GB | <https://www.capterra.co.uk/software/1114915/SAP-Engagement-Cloud-formerly-SAP-Emarsys> |
| en-IE | <https://www.capterra.ie/software/1114915/SAP-Engagement-Cloud-formerly-SAP-Emarsys> |
| en-IL | <https://www.capterra.co.il/software/1114915/SAP-Engagement-Cloud-formerly-SAP-Emarsys> |
| en-IN | <https://www.capterra.in/software/1114915/SAP-Engagement-Cloud-formerly-SAP-Emarsys> |
| en-NZ | <https://www.capterra.co.nz/software/1114915/SAP-Engagement-Cloud-formerly-SAP-Emarsys> |
| en-SG | <https://www.capterra.com.sg/software/1114915/SAP-Engagement-Cloud-formerly-SAP-Emarsys> |
| en-ZA | <https://www.capterra.co.za/software/1114915/SAP-Engagement-Cloud-formerly-SAP-Emarsys> |

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